Monarch Transport Group Inc Avaliações 

Arranged pickup near my home. Very pleasant transfer. Delivered my car as scheduled. Thanks to the driver Victor!

Posting for my transportation shipment was done great regarding price ..timing and easy to complete .
Insured carrier was verified .The driver was in contact with me throughout the process .Before pictures were taken and no damages was verified upon delivery .
I would use this Transportation /Broker again.

TL;DR: Monarch Transport is a broker, not the actual carrier. They cannot guarantee the price they quote, despite what they may tell you. I would recommend booking with a different company.

When I booked my vehicle shipment through Bryan, I felt confident everything would go smoothly. He assured me there would be no issues transporting my car, quoted me $1,550, and promised delivery by July 6 to accommodate my family's cross-country move.
By July 7, there was still no driver assigned to my shipment, and Bryan had stopped responding to my calls and text messages. I received virtually no proactive communication from Monarch Transport and had to call every day just to get updates and push for a driver to be assigned.
Finally, they called with what they described as "good news"—a driver had been assigned and would pick up my vehicle on July 10. The catch? My total price had increased from $1,550 to $2,550. So not only was my shipment delayed by a week, but I also had to pay $1,000 more than the quoted price.
To be fair, the actual driver was excellent. He was professional, communicative, and kept me informed throughout the transport. I only wish I had been able to book directly with the carrier instead of going through Monarch Transport.

I just had my 2021 Harley Davidson Pan American shipped from Walnut Creek Ca to Aledo Tx. My Quote was $800 less than the lowest other bid! It would have been a little more, but I received a discount for being a veteran also. Brady took care of me, answered all of my questions quickly, and was very friendly. Communication with the driver was great as well. He arrived on time, loaded my bike up and had it delivered when he said it would get there. I couldn’t have asked for a better experience. I definitely recommend these guys!

Bait and switch. Was quoted 1 price then a 15% discount if booked within 72 hours. Did not honor either quote or discount. Cost nearly $300 more. Shipper sent was horrible RBE Logistics. Delayed twice then canceled. I hired another shipper but they showed up unannounced and loaded the car. Switched drivers and sent 1 that did not speak any English. They were 3-5 hours late depending on which time they gave you. Monarch stopped replying when a refund was requested after shipper canceled. The worst shipping experience I've ever had. Shipped horses from British Columbia, CAN to Pa, USA, Co to Pa , Pa to NC. Never had a problem, but a car? Too expensive and an unprofessional fiasco.

I moved from Ohio to California. Shipped 2 cars. Price was good and they were delivered on time. Matter in fact they were there before I got there and they kept both of my cars safe at there facility until I could get them. The driver was a really nice guy. Communication was great. He kept in touch. He would keep me updated. Most importantly to me both of my cars were safe and I received them the same way I left them. I highly recommend Monarch for any transportation of vehicles you need. Very happy with the service I received.

RV damaged and late at

delivery. Need Monarch Insurance policy number, not boat insurance policy.
Please send asap.
Or
I will have American Express stop payment!.
John A. Lynn

We were happy with the delivery. We did have a little trouble communicating with the driver as he did not speak English well. However he was very professional. The rv was not exactly straight in the space but it was acceptable. Delivery was delayed a bit but that was expected since the trip included 3 states

Communication was good for a while. Originally made arrangements for a pick up date around July 15th. Well has the time got closer to 7/15, I had not heard from Brady at all even after several attempts on my part. I did eventually speak with Andrea and arrangements were made to pick up the camper on 7/25 and I was told that I would be notified once a driver was assigned and at that time I would pay a deposit. I decided to go with another company and cancelled services with Monarch on July 20th. At that time a driver had not been assigned or at least to my knowledge one had not been. Much to my suprise I was charged a deposit of $154.96 on 7/20 ironically the same day I cancelled the transaction and had already rec'd the confirmation email stating my Order had been cancelled. This whole ordeal has been handled VERY unprofessionally.

First off I was quoted one price and charged another which was over $80 more than the first quoted price. The driver spoke broken English set up a delivery time at 6:00 p.m. Then texted me and said it wouldn't be until midnight. At midnight the driver still hadn't showed up and didn't complete delivery until 3:30 in the morning. Every time I called monarch to ask any questions they told me that they would have to call me back but never did. Ariana was the only person that would respond to my questions. I will never use this company again. In fact the total price was actually even more then what they quoted the price to be.

Monarch Transport Group delivers. Both Jesus and his dispatcher were very professional and courteous. The experience was most pleasant and I would highly recommend them to anyone who needs to have a vehicle transported!

Fast, friendly, and no hidden fees! They were easy to connect with and the process was explained very well. Pickup was easy and drop off was expeditious.

The price I was quoted was changed three times. The date was changed tree times. The vehicle was transported and delivered on a trailer unable to load and unload without some damage.

Monarch did a great job in shipping my motorcycle. They were on time and communication was great kept me informed every step of the way

Good communication, excellent driver selection, just that had to wait almost 4 days for the confirmation but the car arrived next day after picked up and price increased a little bit and it was not expected.

My trailer was delivered on time. I was kept up to date on what was going on. He was courteous and helpful placing the trailer. I would use him again if I needed the service.

Could not have asked for a better transaction. I have experience with multiple moves and shipments. Vehicle picked up within 5 days of booking and delivered in 2. Bradley Spegal could not have been more professional and was very patient. My driver, Paul Deaton is a pro. Thanks guys, great job!

The service was fast and efficient. Our driver, Alain was very nice and responsive. I will definitely recommend it to friends and family. I tried four different companies before finding Monarch.

I trusted my motorcycle to Monarch and it was very important that it get to its destination on time. They found a great carrier that was timely and really handled my bike with care.