When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Ver mais
A empresa respondeu
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
A empresa respondeu
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço financeiro não-bancário
- também em
- Agência de câmbio
- Instituição Financeira
- Serviço de pagamento
- Serviço de transferência de dinheiro
Escrito pela empresa
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Informações de contato
Estados Unidos
- hello@monexglobal.com
- monexglobal.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Customer service
as always the employees at Monex are pleaset helpful and easy to work with.
7 de outubro de 2026
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that our team is consistently pleasant, helpful, and easy to work with. Providing friendly, reliable service is always our goal. We truly appreciate your continued trust in Monex!
Monex has a platform that is easy to…
Monex has a platform that is easy to use and very user-friendly.
Monex has a team that cares about making the customer experience easy.
6 de outubro de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find Monex’s platform easy to use and that our team has made your experience smooth and convenient. Providing user-friendly solutions and customer-focused service is always our goal. We truly appreciate your trust in Monex!
No la conozco pero veo que tiene buena…
No la conozco pero veo que tiene buena funcion
6 de outubro de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your feedback! We’re glad to hear that you’ve had a positive impression of Monex and appreciate you taking the time to share your thoughts. We truly value your support!
Delaney is on top of our account
Delaney is on top of our account. Thanks again .
2 de outubro de 2026
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience with our team and that your account is well supported. Providing attentive and reliable service is always our goal. We truly appreciate your trust in Monex!
Wires are easy to initiate and I really…
Wires are easy to initiate and I really appreciate the daily dollar updates and insights.
2 de outubro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you find initiating wires easy and that you value our daily market updates and insights. Making international payments simple while keeping our clients informed is always our goal. We truly appreciate your trust in Monex!
Easy to use and good communications
Easy to use and good communications. Great people.
2 de outubro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you find Monex easy to use and that you’ve had a positive experience communicating with our team. Providing a simple platform and great service is always our goal. We truly appreciate your trust in Monex!
Monex is easy to use
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
1 de outubro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you find Monex easy to use and that our team was able to respond quickly when you faced time-sensitive issues. Providing prompt, reliable support when it matters most is always our goal. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve found our team professional, helpful, and always willing to assist. Providing friendly and reliable service is always our goal. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you enjoy working with our team and that Monex has been a trusted partner for your business. We truly appreciate your continued partnership and support!
Professional and experienced personal
Colton and Casey are excellent at their positions. They are professional, knowledgeable, experienced, and friendly
30 de setembro de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve experienced professional, knowledgeable, experienced, and friendly service from our team. Providing dependable expertise and exceptional support is always our goal. We truly appreciate your trust in Monex!
A Valuable Partner
The Monex team has been and continues to be a valuable partner in our international trade.
22 de setembro de 2026
Resposta da Monex
Thank you for your kind feedback! We’re honored to be a valuable partner in your international trade and are grateful for the trust you’ve placed in the Monex team. We truly appreciate your continued partnership and look forward to supporting your business for years to come!
Monex is fantastic!
I have been using Monex for over 2 years to move money down to Mexico and they have been amazing. They have great rates, a top notch support staff, and money gets sent very quickly. A+
23 de setembro de 2026
Resposta da Monex
Thank you for your fantastic feedback and for being a Monex client for over two years! We’re delighted to hear that you’ve found our rates competitive, our support team exceptional, and your transfers fast and reliable. We truly appreciate your continued trust and partnership with Monex!
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you value the ease of use and competitive rates we provide. Making international transactions simple and offering strong value for our clients is always our goal. We truly appreciate your trust in Monex!
The people are genuinely nice when I…
The people are genuinely nice when I set up a new vendor, and they helped when I had a problem with an uncompleted transaction.
29 de setembro de 2026
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that our team has been friendly and helpful when setting up new vendors and resolving transaction issues. Providing responsive, supportive service when you need it is always our goal. We truly appreciate your trust in Monex!
service is very very good
23 de setembro de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a great experience with our service. Providing reliable and excellent support is always our goal. We truly appreciate your trust in Monex!
People answering the question are…
People answering the question are efficient friendly and courteous
23 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you’ve found our team efficient, friendly, and courteous. Providing helpful and professional support is always our goal. We truly appreciate your trust in Monex!
user friendly
28 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you find Monex user-friendly. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
Monex = efficiency + expertise
Monex offers the most efficient online foreign exchange platform available. And if you ever need help, a knowledgeable, courteous, helpful advisor is ready to jump on a call and offer assistance. Fabulous organization.
27 de setembro de 2026
Resposta da Monex
Thank you for your fantastic feedback! We’re delighted to hear that you find our platform efficient and that our team provides knowledgeable, courteous, and helpful support when you need it. Creating a seamless experience both online and through our service is always our goal. We truly appreciate your trust in Monex!
Your people are GREAT, but...
Your people are GREAT. What brings down your rating is your currency trading platform. That I can not enter a limit order to buy currency (Euro's in this case) with a price closer than about a Euro away/below the market is cumbersome. I missed a buy because I had to put in my limit lower than I wished.
Yes, I understand why you you do this, yet it is a Monex specific issue and one you should fix. IMHO.
22 de setembro de 2026
Resposta da Monex
Thank you for your thoughtful and candid feedback. We’re delighted to hear that you’ve had such a positive experience with our team, and we also appreciate your detailed comments about the limit order functionality. Thank you for your continued trust in Monex!
Once you've setup your payees
Once you've setup your payees, input the Euro's you need and decide if the rate is acceptable, if so buy and send a payment. Easy!
21 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you find the process simple and straightforward, from setting up payees to reviewing your rate and completing your payment. Making international payments easy and efficient is always our goal. We truly appreciate your trust in Monex!
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