When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Ver mais
A empresa respondeu
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
A empresa respondeu
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço financeiro não-bancário
- também em
- Agência de câmbio
- Instituição Financeira
- Serviço de pagamento
- Serviço de transferência de dinheiro
Escrito pela empresa
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Informações de contato
Estados Unidos
- hello@monexglobal.com
- monexglobal.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you’ve found our service professional and efficient. Providing a smooth and reliable experience is always our goal. We truly appreciate your trust in Monex!
User friendly
18 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you find Monex user-friendly. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
Great service as always
Efficient response to request for funds, follow-up almost immediately with contract note detailing the transaction FX rate, recipient bank account details etc. so this gave me peace of mind that the transaction was correct.
21 de setembro de 2026
Resposta da Monex
Thank you for your detailed feedback! We’re delighted to hear that you found the process efficient and that the prompt follow-up and clear transaction details gave you peace of mind. Providing accurate, transparent, and reliable service is always our goal. We truly appreciate your trust in Monex!
great customer service easy to reach…
great customer service easy to reach live person
25 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced great customer service and that it’s easy to reach a member of our team when you need assistance. Providing accessible, responsive support is always our goal. We truly appreciate your trust in Monex!
Very reliable and very customer…
Very reliable and very customer oriented
NOTHING SEEMS TOBE TOO MUCH TROUBLE!
.
25 de setembro de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve found Monex reliable and customer-focused, and that our team is always willing to go the extra mile. Providing attentive and dependable service is always our goal. We truly appreciate your trust in Monex!
Generally quite good
Generally quite good, but:
1. It is difficult however to determine whether we are actually getting the interbank (+plus) rate we were promised.
2. A periodic (e.g. monthly) statement of account of our foreign holdings would be welcomed.
25 de setembro de 2026
Resposta da Monex
Thank you for your thoughtful and constructive feedback. We’re glad to hear that your overall experience with Monex has been positive, and we appreciate you highlighting these areas for improvement.
When you reach out to Monex you are…
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a timely basis. In a word.....excellent!
19 de setembro de 2026
Resposta da Monex
Thank you for your fantastic feedback! We’re delighted to hear that you’ve consistently experienced responsive service and timely support from our team. It’s especially rewarding to know that when an issue does arise, our team works with you to get it resolved. We truly appreciate your trust and continued partnership with Monex!
Excellent personal rep for our account and service staff when needed.
18 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you’ve had a positive experience with your account team and our service staff. Providing personalized, responsive support is always our goal. We truly appreciate your trust in Monex!
Reliable and Easy to Work With
The long-time relationship we (Victor Emanuel Nature Tours) have with Monex is essential to our operations. In travel, the reliability of and ease of working with any vendor is essential. Monex (led by Delaney Davis) displays these values all the time. My fellow operations managers and I couldn't be happier with their consistent high level of service.
18 de setembro de 2026
Resposta da Monex
Thank you for your thoughtful review and for your continued partnership with Monex! It’s wonderful to hear that our team’s consistent, reliable service has made such a positive impact. We truly value your trust and look forward to supporting you for years to come!
Quick resolution
17 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear that your issue was resolved quickly. Providing prompt and reliable support is always our goal. We truly appreciate your trust in Monex!
Once you use them you won't go anywhere else.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every direction.
As long as Octavio is with Monex, we will work with him. We couldn't be happier with him and Monex.
17 de setembro de 2026
Resposta da Monex
Thank you for your thoughtful feedback and continued trust in Monex! We’re delighted to hear that our team has provided the responsive, knowledgeable support you value when making international payments. We truly appreciate your partnership and are glad to be part of your business operations!
First time using system
First time using system, so far so good, very user friendly.
15 de setembro de 2026
Resposta da Monex
Thank you for sharing your experience! We’re glad to hear that your first experience with Monex has been positive and that you find our platform user-friendly. We look forward to supporting you with your future transactions. We truly appreciate your trust!
Matt Malone is outstanding.
15 de setembro de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our team. Providing knowledgeable, attentive, and reliable service is always our goal. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you find Monex easy, trustworthy, and professional every time. Providing a seamless and reliable experience is always our goal. We truly appreciate your continued trust and support!
Highly efficient Customer service
Highly efficient Customer service
Excellent service even stopped an error of mine!!!
Amazing people!!
11 de setembro de 2026
Resposta da Monex
Thank you for your fantastic feedback! We’re delighted to hear that you’ve experienced highly efficient customer service and that our team was able to help catch an error before it caused any issues. Providing attentive, reliable support is always our goal. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you found our service professional, quick, and accurate from start to finish. Providing a smooth and reliable experience is always our goal. We truly appreciate your trust in Monex!
Matt Malone is Awesome
Matt Malone is awesome. Always has been! Super helpful, very responsive and knowledgeable.
11 de setembro de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently received helpful, responsive, and knowledgeable service from our team. Providing reliable support and expertise is always our goal. We truly appreciate your continued trust in Monex!
Excellent service and Staff
8 de setembro de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you’ve had an excellent experience with our service and team. Providing reliable, professional support is always our goal. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you value our competitive pricing, reliable service, and pleasant customer support. Providing a positive experience at every step is always our goal. We truly appreciate your trust in Monex!
Je veux obtenir des cartes cadeaux pour…
Je veux obtenir des cartes cadeaux pour acheter des joueurs sur efootball
5 de setembro de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for reaching out. While we’re glad you’re considering Monex, we do not offer gift cards or gift cards for purchasing players on eFootball. Monex specializes in foreign exchange and international payment solutions for businesses. We appreciate your interest and wish you the best with your eFootball purchases!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.