Ordered niche shower insert shelf @ £78.45. Cancelled my order stating "the shipment has been severely delayed by 6-8 weeks" and cancelled my order. I went online straight away and the same product is... Ver mais
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Veja o que dizem as avaliações
Not many reviews so thought I'd leave one. Bought on credit card to keep me safe in case they weren't trust worthy as another review implied (unfounded, people make mistakes) Only ordered two rads for... Ver mais
Chrome single ring and backplate order. Couldn't fault this transaction in any way. Order arrived within two days. Items were great, in fact better than they looked on line and great price. Courier (... Ver mais
Excellent service. The product I ordered was no longer produced by the manufacturer, so Monsterplumb sourced from alternate suppliers around the country. It took a little over a week, but once sou... Ver mais
Detalhes da empresa
Escrito pela empresa
MonsterPlumb aims to bring you the best quality Plumbing & Heating products at the most competitive prices.
Informações de contato
Unit 4, Lakeside Business Park, WS11 0XE, Cannock, Reino Unido
- sales@monsterplumb.co.uk
- monsterplumb.co.uk
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Monster Liars
Ordered niche shower insert shelf @ £78.45. Cancelled my order stating "the shipment has been severely delayed by 6-8 weeks" and cancelled my order. I went online straight away and the same product is now being sold for £126. They lied about the reason for cancelling. Could have been honest about it i.e incorrect price on website instead of of trying to pull the wool over customer eyes.
Amazing prices and easy transactions (:
Fantastic service
Fantastic service, very quick delivery of a quality product. Highly Recommended
Monster plumb more like monster let…
Monster plumb more like monster let down waited 4. days still didn’t turn up lost a day work AVOID THIS COMPANY AT ALL COST AWEFULL SERVICE

Resposta da MonsterPlumb
Good products and value, bad refund system
Good products and value. Refunds are another story, 3 items which didn't leave warehouse, requested refund, still waiting 7 days for this to even be processed at there office. Nothing wrong with products, cost or delivery. Definitely good quality products

Resposta da MonsterPlumb
Always bought from Monster plumb
Always bought from Monster plumb.
Great prices and delivery is prompt.
Great service called up to check if…
Great service called up to check if they had a couple of items in stock, the gentleman physically checked stock in hand, shipped the same day. Top service
Excellent service
I’m a small business owner and I know the damage one bad review can do to a company. So although I’ve left a review on another platform, I’ll leave one here because if a company does you a good turn, what one more review 😊
Called CS as I was a bit in a huff not being able to find a brass waste to fit my Belfast sink. The manufacturer told me I’d have to have one custom made. However, after trying many companies (to which many didn’t even have a phone number, couldn’t assist or don’t know) I spoke to Duncan. Duncan took my measurements, my waffle and requirements and asked to leave it with him. Less than 5 minutes later I had a returned call with what I was looking for. Gave me the product code and that was that. Less than 24 hours later, it’s on my doorstep, checked and it fitted like a dream. Exceptionally happy. Great service - next year I’ll be doing my bathroom, I’ll know where to be going then!
First class speedy delivery great stock.
Monster Plumb are amazing the delivery…
Monster Plumb are amazing the delivery is amazing. The customer service is amazing. I relied on them when all other suppliers failed me and they came through on time and it meant the customer got their job done. I can’t thank them enough. They really are the dogs nuts.
I've had a few orders now from…
I've had a few orders now from MonsterPlumb and each time it has been painless! Super fast delivery every time too.
Great pricing and fast delivery
Great pricing and fast delivery. Very happy!
Good company with reasonable prices and…
Good company with reasonable prices and pretty quick delivery. Used these guys few times now and always spot on.
Lifesavers when you're in a pinch
Had a last-minute job and needed fittings urgently. MonsterPlumb not only had exactly what I needed, but they got it to me next day. Lifesavers. Quality was spot on and everything fit perfectly. Not the first time I've used them, and certainly won't be the last.
Not many reviews so thought I'd leave one
Not many reviews so thought I'd leave one. Bought on credit card to keep me safe in case they weren't trust worthy as another review implied (unfounded, people make mistakes) Only ordered two rads for now to get the free delivery, but really happy with the price and delivery time. Didn't have to deal with customer support so can't comment on that part of their business. Will be using them again.
Great price and huge stock
Realy good price on radiater arrive when stated and only place i could get this unusally small round top delivered by a very friendly driver
Beware of their tricks.
I ordered £136. worth of materials from MonsterPlumb, which never arrived. I received a smug email explaining they wouldn't fulfil my order because I gave them a bad review in the past. You couldn't make MonsterPlumb up ... The bad review was regarding sending cheap brass endfeed females instead of the branded copper ones I had ordered.,,,,,,,,, but it's all my fault and because I dared to refuse one of their little scams, they won't serve me now ..... boo hoo, boo hoo.

Resposta da MonsterPlumb
My first order with MonsterPlumb
My first order with MonsterPlumb. I found their prices were very competitive and the customer service and communication from them excellent. Will definitely use them again in the future.
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