Great product quality and arrived quickly. The box they were delivered in wasn’t great as it was collapsed a bit from what looked like previous uses, but the items inside were very well packaged.
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Veja o que dizem as avaliações
First of all - great range of products, good prices, website is comprehensive (except when someone like me uses it 🙄), great delivery prices and times, amazing packaging (my 28 yr old daughter was... Ver mais
I ordered two items, a wallet and a mug. The wallet is perfect. No interior photos on the website so I took a chance anyway. Quality seems good. Print is bold and looks cool. The mug is exce... Ver mais
So pleased, bought myself some birthday treats. Cute packaging, prompt delivery and I LOVE the saucepan so much! Definitely planning to return to the Moomin shop for more gifts, possibly even for othe... Ver mais
Detalhes da empresa
Escrito pela empresa
The official Moomin UK Online Shop. Make your life more Moominous with our huge selection of official Moomin products, shipped directly from our UK warehouse.
Informações de contato
Reino Unido
- moomin.co.uk
4,8
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Moomin
Cheers Joanna! 💙
Resposta da Moomin
Thank you! 💙
I live in the US and I needed a gift…
I live in the US and I needed a gift for family in the UK. It was easy to order and the gift arrived in just a few days after ordering.
11 de abril de 2024
Resposta da Moomin
Thank you so much Lewis! Glad it all went smoothly 💙
Super quick delivery
Super quick delivery and beautiful packaging. The keyring is lovely quality and just what I was looking for.
13 de abril de 2024
Resposta da Moomin
Thank you Liz! 💙
Excellent service and product
Fast despatch, quality Moomin Arabia plate, well packaged. Very pleased with my musk rat plate
10 de abril de 2024
Resposta da Moomin
Thank you so much Seagull! Glad you are enjoying your new plate 💙
Resposta da Moomin
Thank you Sally! 💙
Resposta da Moomin
Thank you Jane! 💙
Went looking for a Moomin coaster…
Went looking for a Moomin coaster for my partners new working from home office... and stumbled across the moomin.co.uk store.
Found a design which I thought she would love and bought straight away. It arrived very promptly - and the quality of the coaster is absolutely beautiful. Very happy.
Great product. Great service!
8 de abril de 2024
Resposta da Moomin
Thank you so much Russell! We hope your partner was as happy with the gift as you were with the experience! 💙
Beautiful quality
Beautiful quality, great value and super fast delivery. The choice of merchandise is second to non. I highly recommend these lovely people
8 de abril de 2024
Resposta da Moomin
Thank you so much Debbie! 💙
Resposta da Moomin
Thank you Robin! 💙
Wonderful products and arrived the next…
Wonderful products and arrived the next day.
5 de abril de 2024
Resposta da Moomin
Thank you Yvette! 💙
Support Lacking: Quality Issues in UK-EU Order
I have left a low rating due to miscommunication initially, however the Moomin Team has reached out to me to clarify misunderstanding afterwards.
26 de março de 2024
Resposta da Moomin
Dear Vladisdlav,
We just saw your 1* review. You wrote "I would appreciate it if you could outline the refund procedure." and then didn't let use do this, which is most disappointing. We have not suggested that you returned the bag for a refund, we never mentioned returning it, we are quite happy to refund both the bag and the postage, and let you keep (or throw away) the bag. We have also reached out to the manufacturer, who are investigating as even their general manager was unaware of the change to the design, and we are still waiting for them to come back to us, maybe they can replace the bag with the correct version, we don't know that yet.
Kind regards
Magnus
Resposta da Moomin
Cheers Graham! 💙
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