Great product quality and arrived quickly. The box they were delivered in wasn’t great as it was collapsed a bit from what looked like previous uses, but the items inside were very well packaged.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First of all - great range of products, good prices, website is comprehensive (except when someone like me uses it 🙄), great delivery prices and times, amazing packaging (my 28 yr old daughter was... Ver mais
I ordered two items, a wallet and a mug. The wallet is perfect. No interior photos on the website so I took a chance anyway. Quality seems good. Print is bold and looks cool. The mug is exce... Ver mais
So pleased, bought myself some birthday treats. Cute packaging, prompt delivery and I LOVE the saucepan so much! Definitely planning to return to the Moomin shop for more gifts, possibly even for othe... Ver mais
Detalhes da empresa
Escrito pela empresa
The official Moomin UK Online Shop. Make your life more Moominous with our huge selection of official Moomin products, shipped directly from our UK warehouse.
Informações de contato
Reino Unido
- moomin.co.uk
4,8
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The products arrived beautifully…
The products arrived beautifully packaged and very promptly. The only downside was that my fanclub code would not work so I paid full price, I was unable to find a contact email for help in this.
29 de fevereiro de 2024
Resposta da Moomin
Hi Lisa
Can’t say why your discount code didn’t work but if you send us an email and tell us which code you used, we will look into it. Our email is found on several places on the website; under About Us, under Deliveries & Cost and under Terms & Conditions. It’s hello.uk@moomin.com
Kind regards
Magnus
All nicely wrapped and packaged…
All nicely wrapped and packaged obviously by a real person.
Nice items. Great price and quality.
28 de fevereiro de 2024
Resposta da Moomin
Thank you Lynn! There is only a handful of us on the team so it's definitely always packed with love and care! 💙
wonderful and quick delivery
wonderful and quick delivery, no issues with postage :)
2 de março de 2024
Resposta da Moomin
Thank you Fizz! 💙
Super cute!
My order arrived quickly and all the items where super cute and high quality!
29 de fevereiro de 2024
Resposta da Moomin
Cheers Freya! 💙
The Moomin Shop was a "mecca" for me
The Moomin Shop was a "mecca" for me. If you love the Moomins, absolutely perfect! X
1 de março de 2024
Resposta da Moomin
Thank you Linda! 💙
Product not as advertised in…
Product not as advertised in description. The water bottle that I purchased indicates that it is not able to be used for hot beverages on the bottle; however, the description indicates otherwise. All other products were good and as advertised.
Edit: Retailer updated their site with the corrected information and has indicated they they have contacted the supplier. This is an excellent move towards keeping customers informed.
23 de fevereiro de 2024
Resposta da Moomin
Hi Brandon
Apologies for this confusion, we take the information from the suppliers website and on there it says hot and cold, so that's what we used for our website. Very few products we sell have additional care instructions on the actual products, so it's not something we would look for and compare to the online care instructions. To be on the safe side, we have now amended our online information, and we will seek clarification from the supplier.
Kind regards
Magnus
Great Moomin slippers
Great service, quick delivery, great quality
Very pleased
27 de fevereiro de 2024
Resposta da Moomin
Thank you Sue! 💙
Fast delivery beautifully packaged
Fast delivery beautifully packaged
Quality merchandise
27 de fevereiro de 2024
Resposta da Moomin
Thank you so much Rachel! 💙
Resposta da Moomin
Cheers Jo-Anne! 💙
Arrived quickly
Arrived quickly, was as described, really good quality items. Many thanks.
26 de fevereiro de 2024
Resposta da Moomin
Thank you Caroline! 💙
Resposta da Moomin
Cheers Sarah! 💙
Really good service and quality…
Really good service and quality products. The tummy time books are going to be perfect for my future niece or nephew!
24 de fevereiro de 2024
Resposta da Moomin
Thank you so much Bethanie-Jayne! Hope the new arrival is enjoying their introduction to the Moomins! 💙
Resposta da Moomin
Thank you Isabella! 💙
Perfect
Fast delivery amazing packaging will buy from again :)
Keep up the Moomin-good work
23 de fevereiro de 2024
Resposta da Moomin
Thank you so much Sara-Jayne! 💙
Great product that arrived well packed…
Great product that arrived well packed :)
21 de fevereiro de 2024
Resposta da Moomin
Cheers Paul! 💙
I’m obsessed
I love these products. Such great quality and value. I’m obsessed with moomintroll
20 de fevereiro de 2024
Resposta da Moomin
Thank you Christina! Enjoy! 💙
Safe delivery of fragile products
Ordered glasses and plates which were really well wrapped and arrived in one piece. All amazing quality.
18 de fevereiro de 2024
Resposta da Moomin
Thank you Maria! So glad they got there safe and sound! 💙
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.