Initial sale was great when I purchased my Super Monkey. From then on though the after sale customer service has been terrible and I won’t deal with them again. I’ve contacted them on 2 separate occas... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Initial sale was great when I purchased my Super Monkey. From then on though the after sale customer service has been terrible and I won’t deal with them again. I’ve contacted them on 2 separate occas... Ver mais
A empresa respondeu
Bought the Super Monkey, all black, full spec 750w. What a machine ! ... the staff are very helpful and accomodating, nothing too much trouble and they deliver using their own vans/staff, the bike arr... Ver mais
Helpful, approachable and good customer service. Tynan was very accommodating in delivery and agreed to drive a considerable distance for no charge. Small problem with the light on the yamee fat bear,... Ver mais
I had been waiting for several months, due to the pandemic for my bike to be in stock. As I had subscribed to the Moor Ebikes newsletter, I was emailed that the Fat Bears were now available and put in... Ver mais
Retro styled electric mopeds and bikes. Have fun, look cool and be green with a low cost to run. #electricbikes #electricmopeds #mopeds #ebikes
Stockport, Reino Unido
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Bought a Rocket 88 from Moor ebikes, and the service was fantastic. Lots of helpful advice, even when I struggled to assemble the myself (managed it with some handy tips!), speedy delivery, and a great looking bike. No cheap rubbish here, will be back in future if I decide to get another! Would recommend to anyone looking for a new bike or just advice.
I bought a Synch Super Monkey Bike from Moor EBikes and they were superb - they kept me informed of my order and answered all the questions I had promptly, nothing was too much trouble. Genuine A+ customer service. Well done.
I got the super monkey bike you will not be disappointed lovely bike and great fun . Realy great service by tynan helped me out alot with questions ect
An absolute pleasure to deal with, very knowledgable and extremely helpful. They had the bike in stock and delivered the next day... couldnt be happier!
Very pleased with my ebike fat bear. Everyone l spoke too was very helpful & explained about my delivery. It certainly is a beast of a bike!! Thank-you to Everyone.
Hassle free purchase after a lot of helpful advice. Arrived securely packaged and next day from ordering to delivery.
Helpful, approachable and good customer service. Tynan was very accommodating in delivery and agreed to drive a considerable distance for no charge. Small problem with the light on the yamee fat bear, Tynan was quick to respond and replaced the light quickly free of charge. I ordered the yamee fat bear, very happy with bike so far. Would recommend company, relatively new and starting up. Very few suppliers as yet of their range of ebikes. I would expect this part of the electric ebike market to grow quickly.
Great, fast service and after sales help. Yamme fat bear is a great ride. Thank you
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