Customer service has always been good to me, I was graciously bumped up to Diamond out of no where from silver, increasing my daily bonus from .30 cents to 2 dollars, and best of all, redemptions are... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Since my previous review (August 31st, 2026) I have literally not gained VIP points. Still, bought / spun $1000s. And with all that effort, no movement, ever. I go into the live chat, again to ask, th... Ver mais
A empresa respondeu
Moozi has ALOT to offer. Good vip support team is amazing, and they care. Spsometimes slow to respond but the actions they take are well worth the wait. I find the telegram channel support to be lacki... Ver mais
A empresa respondeu
Always always always have the best experience playing and redemptions! Customer support is the best, Emily always goes out of her way to help! Everyone on support team is kind and quick to respond. Re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
America's newest social casino! Wide range of games. Boutique game studio offering. Fast payouts. Real time customer service. Superior gaming experience.
Informações de contato
Estados Unidos
- support@moozi.com
- moozi.com
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Every time I know I'll get paid…
Every time I know I'll get paid instantly,always!!
21 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Fast service wether your deposit or…
Fast service wether your deposit or withdrawal fast should be in moozi.com
28 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Customer services are outstanding and…
Customer services are outstanding and the redemption process is awesome ..the games are exciting and the features are explosive...
26 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Amazing website!!!!!!!!!
Amazing website!!!!!!!!!
Better than AMAZING customer care service!!!!!!
28 de agosto de 2026
Avaliação não solicitada
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
no customer love nor loyalty
reset my vip loyalty status back to ground zero. not cool. so bogus. very disloyal
27 de agosto de 2026
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
0 stars dont even deserve 1 this casino…
0 stars dont even deserve 1 this casino trash!! I tried many many many many times for nearly the 2 yrs I registered here never won at all! I never won anything the slots super tight. I cant even play a little while whatever amount of packages I purchse I just lose it and cant win enough to go beyond the amount purchased. Example is i purchase a 5 dollars package i never win enough to go over $5 dollars if I purchase $20 package ill never see my balance go over that as soon as I deposit money disappeared faster than it appeared getting it deposited into my account. ALL THEY SLOTS HAVE DEAD SPINS. I lose every single time i play here and i know its for entertainment purposes and all and I definitely know I want always win I play many social casinos daily to relax after work and ease my mind, but here at Moozi cant nobody tell me its normal for 2years I registered here and never ever win, every slot on here they all have dead spins c'mon now that just nothing i have ever experienced even on the worst casino i win at least once. All the money I spent here hundreds and I cant ever won none of that back when I consistently return here. In my very own opinion I think trustpilot should look into the reviews here because the reviews i read is nothing near what I got to ever in 2 years experience on Moozi casino. I return thinking if I give it time and break away after not seeing no sort of wins, that this casino gotta to finally bring luck but nope so ppl really dig a little more about this casino and you shouldn't waste money here theres definitely better casinos in my opinion I should have as well! Something not right here to me
27 de agosto de 2026
Avaliação não solicitada
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Very honest staff they help till the…
Very honest staff they help till the end. if it does not work they will make it work. easy cash out. I Love Moozi Casino.
26 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
I love the games and customer support…
I love the games and customer support is great.
They redeem instantly. Everyone should be playing Moozi..
24 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Easy play and redemption!
25 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
VIP Transfer Program is a joke here
Moozi started off great with free sc on signup and instant redemptions BUT their VIP Transfer Program is a joke!
I have been waiting almost an entire WEEK for their support team to review and accept my vip transfer. I submitted every document they asked for and yet i still am being told lies and excuses for why my vip transfer request is still in review status——- in comparison, two other sweeps sites only took a few HOURS to transfer my vip status. Moozi has been pending my transfer for a WEEK, unacceptable!
*UPDATE*
My VIP transfer was denied and i was not given any reason whatsoever as to why!!!! I will never spend another penny w these lying frauds ever again!
—- What a coincidence that they denied my transfer almost immediately after me leaving this review
24 de agosto de 2026
Avaliação não solicitada
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Good games and they are legit and they…
Good games and they are legit and they cash out but when it comes to u getting it money for a referral they bullshit on it. They told my referral did not sign up threw my link witch I know is bulk shit cuz I watch my wife click on link I sent her and do it then when I said that they did not respond so yeah I'm not happy with that
22 de agosto de 2026
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Lighting fast redemption payments
Lighting fast redemption payments. I submitted on Sunday and the funds were in my account Monday morning!
24 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Instant redemptions great games and great customer service.
Instant redemptions great games. I wish the redeem amount was lower than it was as sometimes it’s hard getting up to that amount. Great game selection. Customer service always responds fast, they take care of you, I always recommend Moozi over any other online casinos.
24 de agosto de 2026
Avaliação não solicitada
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Definition of hit or miss
19 de agosto de 2026
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Wow Moozi you are awesome!
Wow Moozi you are awesome!! I had been playing a couple hours on your games. I had changed to another one it was my 3rd or 4th game. I had won a little on the games I played. So I started on this game and I was going up and down. Got into the bonus and won a little more. Played some more and upped my bet Got the bonus with the Major on my screen. Won a bit over a hundred!! Well then played some more and got the bonus again with the Major on my screen again. Played some more Got the bonus didnt make much on that one but I was happy!! I cashed out and received my redemption immediately!! Moozi you don't mess around. Yes I had redeemed with you before so that helped! Thank you Moozi for being so on top of the game!!
23 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Amazing!!!!
Amazing!!!!! My redemption was in my account in seconds. Definitely going to be spending my money here
23 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Redeem issue
Although the process took a little longer than I had hoped for, I couldn’t ask for any better!
22 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
5 stars for redemption process
5 stars for redemption process. It was super quick and easy and instantly deposited to my account. However I dont care for the platform itself. Game selection, and everything took a long time to load but overall was one of the fastest and easiest redemptions ever.
22 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
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