Customer service has always been good to me, I was graciously bumped up to Diamond out of no where from silver, increasing my daily bonus from .30 cents to 2 dollars, and best of all, redemptions are... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Since my previous review (August 31st, 2026) I have literally not gained VIP points. Still, bought / spun $1000s. And with all that effort, no movement, ever. I go into the live chat, again to ask, th... Ver mais
A empresa respondeu
Moozi has ALOT to offer. Good vip support team is amazing, and they care. Spsometimes slow to respond but the actions they take are well worth the wait. I find the telegram channel support to be lacki... Ver mais
A empresa respondeu
Always always always have the best experience playing and redemptions! Customer support is the best, Emily always goes out of her way to help! Everyone on support team is kind and quick to respond. Re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
America's newest social casino! Wide range of games. Boutique game studio offering. Fast payouts. Real time customer service. Superior gaming experience.
Informações de contato
Estados Unidos
- support@moozi.com
- moozi.com
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I still haven’t heard a response for my…
I still haven’t heard a response for my concern and I’m a diamond tier. Other than that it’s been good.
4 de setembro de 2026
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Great app definitely no money needed
5 de setembro de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
The games don't come up
The games don't come up. I can't play any of them. I did all the troubleshooting shit they told me. Still didn't work and they won't refund the money I paid to play. I didn't even use their free play money. Assholes!
5 de setembro de 2026
Avaliação não solicitada
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
When I first started playing I didn’t…
When I first started playing I didn’t think I could lose it was hours of fun for very little cost
4 de setembro de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Quick and easy redemption!!!
4 de setembro de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
I love this app when I start winning I…
I love this app when I start winning I start winning
18 de fevereiro de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Bad customer service takes hours to…
Bad customer service takes hours to respond site is advertised to be fair and that’s false. Wouldn’t recommend
1 de setembro de 2026
Avaliação não solicitada
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
2 Years of Loyalty and My Hard Earned Money Spent, Wiped to 0% Progress, Support Ghosted Me
I have been a loyal player on Moozi for nearly two years, completing several purchases for hundreds of dollars. I was actively building my organic VIP tier progress, but following the conclusion of a temporary "Silver Tier" promotion, the platform completely zeroed out my account progress. I wasn't even aware of the promotion. Instead of dropping back down to my correct organic Bronze status with my earned points intact, my VIP progress bar was completely wiped back down to 0%. When I brought this to their live chat support, the agent acknowledged my issue but stated they "could not manually adjust system-generated metrics." When I requested that the issue be escalated to management, the support team read my message and completely stopped responding. Removing two years of a player's documented gameplay and financial history due to a promotional rollover glitch, and then ignoring the customer, is an unacceptable business practice. I am writing this publicly to warn other players that your financial investments and loyalty points are not safe on this platform.
******EDIT******
As you can see by their response, they didn't even attempt to read my review or solve my issue. They told me to message support or email them, I stated in my review I've done both of those with no response. I messaged them again and it's now been a week without a reply still. Their support is a total joke.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Redemption process denied after being able to before
It was taken care of right away through support
31 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Actually legit
For once, out of maybe a hundred different gaming sites making wildly exaggerated claims...I found one that meant it. Payouts are immediately handled, no ads none of the frustration i know all my fellow gamblers know what im talking about. Seriously consider this site and erase all twenty other ones on your phone...js
1 de setembro de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
Terrible customer service, emails not returned, no rewards for top players.
Terrible customer service. They never reward their top players. Better options like Chumba and Stake.us
31 de agosto de 2026
Avaliação não solicitada
Resposta da Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Great promotions and I love the instant…
Great promotions and I love the instant cash out and money in account instant unlike other casinos
31 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Hit first time playing cashed out $100…
Hit first time playing cashed out $100 charged $1 fee first to my chime debit card then I cashed out $100 and came through INSTANTLY WITHIN MINUTES not a scam it's legit I was worried at first but thank god they actually sent def a good sc casino guys ... I also love crowns casino and Mega bonaza won $100 on each platform soon as able to cash out I do lol 😭😆
4 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Fast and easy redemption process
30 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Wonderful site and the speed of light 💡…
Wonderful site and the speed of light 💡 pay outs 🤗🤗❤️❤️❤️
30 de agosto de 2026
Avaliação não solicitada
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Es una manera divertida y entretenida…
Es una manera divertida y entretenida de ganar dinero de manera fácil
27 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
I turned the free 5 SC's into $200 and cashed out immediately!
I literally got the free 5 SC's for joining and turned it into $200 which I cashed out to my bank account that night. It is legitimate, and I didn't have to wait for my money to get to my account . It was there instantly! I was even surprised by how fast I got it! And honestly, I haven't paid a penny for anything from them yet, but I plan to now! Lol The 5 SC are free, so why not give it a try? Maybe you will get lucky like I did! I hope you do! Good luck!
30 de agosto de 2026
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Resposta da Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
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