more2life Avaliações 

1.511
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Yes when posting our acceptance docs, the day after Diane Perrin's reply they had received them and it would be processed in a few five days. This was such good news as our Royal Mail constantly lose... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were kept informed throughout the Process of our draw down. Tracey Curzon sent regular emails. This put our mind at ease. The whole application was quick and efficient and all of the staff were fr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were very pleased with how our equity release was handled in the first instance. When we contacted More2life for a second time to access our drawdown facility we were once more greatly impressed wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This Company keeps you up-to-date with your enquiry whether online or in person. Tracy Curzon from the Customer Completions Team answered by latest query quickly and was very friendly.

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário

Escrito pela empresa

The later life lender

more2life

Escrito pela empresa

Since launching in 2008, more2life have become known as an innovator in the lifetime mortgage market and is now one of the largest lifetime mortgage lenders in the UK.
We're commited to our customers!
Behind that success is an experienced, professional team of people dedicated to providing the widest choice of products and the best possible service to our customers.
Your peace of mind
We are fully regulated by the Financial Conduct Authority and only deal with fully qualified, independent advisers, who are specialists in this field. We are also a Board member of the Equity Release Council, an industry body set up to facilitate the safe growth of the equity release market through the development of standards and principles that ensure the fair treatment of customers.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.511)

232 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful staff

The gentleman who helped with my enquiry was very polite and extremely helpful. He had a very assuring manner and answered my query and provided the paperwork I needed

19 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Thank you more2life

Thank you more2life for making things easy when requesting Drawdown. It was all done on line and quickly. Tracy Curzon kept me updated all the way through which I was very pleased with. First class service from everyone.

13 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Stress Free Experience

Very good service from Tracy, easy to apply and quick decision. Would recommend

17 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Great Experience with this company

Great Experience with this company and We were kept up to date with progression. Tracy Curzon was very helpful in keeping us up to date. Very good service

17 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Great experience everyone should use this company

Tracy has been reliable prompt and very helpful
I couldn’t wish for better customer service and has met all my needs amazingly
Thank you

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da more2life

Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

More2Life have given me a competitive…

More2Life have given me a competitive rate for my original Equity Release and made the draw down facility online very easy to do. Would fully recommend them for anyone considering a mortgage for life.

12 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Excellent service

The advisor, Asif, was extremely helpful and pleasant. He explained everything very clearly and talked me through the online application process. Excellent - thank you Asif!

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

The process of taking more money out of…

The process of taking more money out of the pot - so to speak - was very easy to do. I spoke to a lovely man over the phone to make sure I was doing everything correctly and he was polite, helpful and very nice. Lovely people over the phone and on line. So very happy to recommend these people

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Professionals

More2Life are an excellent company who have been very efficient in dealing with my equity release for a couple of years now. There have been a number of their staff who have helped but recently Tracy Curzon dealt with my latest drawdown with impeccable professionalism and speed and I cannot thank the whole company enough. They always ensure that you know what equity release means and how it will affect you in the future. The option to carry out the process online has been invaluable and easy to do. Thank you to them, I have managed to keep my head above water in trying times.

4 de fevereiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Reliable & Trustworthy

Reliable & Trustworthy
The company and its staff are extremely helpful & guide you in the right direction. I really recommend this company; they are reliable and trustworthy, a rare quality these days…. Jane Hind

30 de janeiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

The whole process has been seamless

The whole process has been seamless, I signed the document electronically instantly returned to yourselves. Dianne Perrin has sent a confirmation as to when the funds would be available so I have been updated with the process.

30 de janeiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Easy quick efficient and professional

Easy quick efficient and professional. Dianne Perrin has been very good in processing my application.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da more2life

Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Diane and team were very helpful and…

Diane and team were very helpful and all was achieved smoothly

27 de janeiro de 2026
Avaliação não solicitada
logotipo da more2life

Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Great product, highly flexible, well priced, super customer service!

Hi, just wanted to give a shout out for more2life and Diane Perrin in particular.

We arranged an Equity Release loan via m2l two or three years ago which has been very helpful.

The product is excellent being extremely flexible and well priced.

Initially we found the online aspects of customer service were fairly scant as I think they were new to the game and were concentrating on advisors.

However things have definitely improved and I’m now happy to report that I’m more than satisfied with all their customer service.

Many thanks!

Kind regards, Mike

27 de janeiro de 2026
Avaliação não solicitada
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Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 5 de um total de 5 estrelas

Applied for extra drawdown on line…

Applied for extra drawdown on line which was very easy. When asked to contact customer service I was dealt with very efficiently.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da more2life

Resposta da more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Avaliado com 1 de um total de 5 estrelas

What an absolute shower of crooks

What an absolute shower of vile grave robbers! we took equity release with them, our circumstances changed after 3 years
when I suffered a major back injury and was forced to buy a bungalow as I could no longer manage the stairs. we only borrowed £40,000 on a property worth £300,00 and the property we wanted to port to was worth £400,000! absolutely rock solid security for their 40k!

We asked to port our loan which was refused as they stated it "might" be a bit smelly being next to a micro dairy farm?? a farm of 70 milking cows who spent all spring summer and autumn out in the fields and november to March, wintering in a barn

This meant they forced us to take a mortgage to pay them off I now have to work until I am 74! and the tried to dictate where we could and could not live? on top of all this they stooped low enough to apply a £2600 early repayment penalty! which THEY forced us to incur, they have no morals, no empathy, and no issue robbing from the elderly! they are vile river rats! dont trust a word they say and NEVER take out equity release with anyone!! there manner is smug and inconsiderate with only one goal and that is to steal as much of your life long and hard earned money ad they can!! vile vile species!!
They also trade under "Key" Banner so avoid these names, Key group and More2life

24 de janeiro de 2026
Avaliação não solicitada
logotipo da more2life

Resposta da more2life

Hi. We’re sorry to hear you’ve not been satisfied with your experience with us. We’re committed to providing you with great customer service and we’ll do all we can to make this right. We’ve sent an email through Trustpilot requesting some more information, as it will help us to look into your concerns and investigate further.

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