First experience with this company. Ordered the Serta Foam memory mattresses (2). Opened one to see how it works. I didn't like it because, in the middle the mattress stayed sunken in. So I contacted... Ver mais
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Veja o que dizem as avaliações
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver mais
A empresa respondeu
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver mais
A empresa respondeu
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Exclusive offers from brands you'll love.
Informações de contato
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
- support@morningsave.com
- morningsave.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disappointing refund policy
My husband ordered the Digiear Max ear aids. Upon opening he saw his arthritic fingers would not be able to press those tiny buttons, especially in the ear, so we asked to return. You need to pay the shipping plus refund only in store credit. After this experience we do not want anything from them.

Resposta da MorningSave
Wonderful customer service
I received solar caps that were bigger than I needed. I contacted customer service and a lovely person named Jessica helped me with a return. I half expected to be told that due to it being my fault for not realizing the size that I would be out of luck. Jessica was kind and extremely helpful. I’m grateful for assistance and I can’t recommend her enough!

Resposta da MorningSave
I love ordering from MorningSave
I love ordering from MorningSave. I always have good experience when I order from them. I had good customer service with Jessica. She was very helpful giving me a refund for my order that was returned to them.

Resposta da MorningSave
Samantha was fantastic!
Samantha was fantastic!! Always communicated. Was very professional. Because of my experience i will highly recommend this company. So far five stars all the way!!

Resposta da MorningSave
Caitlin made my experience excellent…
Caitlin made my experience excellent and efficient.

Resposta da MorningSave
My item I ordered did not arrive…
My item I ordered did not arrive although they were showing that it was delivered. I reached out to customer service and Caitlin was the representative that I corresponded with. After texting them Caitlin went through the steps with me to resolve my problem. She was so patient and courteous. I have been a MorningSave customer for several years now and if there is something I like or need, I will order it from them before I will order it anywhere else because of their customer service department. I can't say how much I appreciate them for helping me with any situation that may arise. They are definitely lucky to have Caitlin!! 😊

Resposta da MorningSave
I asked them to delete my credit card #…
I asked them to delete my credit card # on their site, and they did, right away. I just wish that I could delete it myself.

Resposta da MorningSave
They were thorough and professional
They were thorough and professional

Resposta da MorningSave
I appreciated the quick response and…My review
I appreciated the quick response and helpful information I received from Caitlin at Morningsave.

Resposta da MorningSave
Jessica to the Rescue!
I had a defective product and contacted customer service. Jessica was quick to respond and helped resolve my issue. She was knowledgeable and helped problem solve. Love purchasing on MorningSave..so many good deals on things I use!

Resposta da MorningSave
2 wireless phone chargers
I ordered 2 wireless phone chargers. One of them worked for a day only and the other one I shipped to my girlfriend who lives in another state. I emailed Morning Save and told them what happened. They immediately sent me 2 new chargers no questions asked. That was so kind and professional of them. I advise you to order from Morning Save the customer care team is AWESOME!!

Resposta da MorningSave
Shipping
Order.
Shipping stopped midway. Supposed to be here 10 days ago. No information. No response to two complaints.
It seems to be a repeat problem. The item has stopped in a shipper handoff to USPS. MorningSave should have been communicating with me the buyer on delay of shipping. Very unresponsive. Trust is zero.
Too good to be true when product is that cheap. Should know better. Want to get my money back

Resposta da MorningSave
MorningSave customer service
My experience with Caitlin was above and beyond. She was very patient and courteous. Her responses were very precise and helpful. Customer service was quick to respond. My problem was resolved to my satisfaction.
Mrs. Cluff

Resposta da MorningSave
Don't do it
Don't do it! I ordered a portable charger and within a few hours realized how overpriced it was to ship it. I immediately tried to cancel it. They responded it was too late, it was already processed. It was NOT. It was "shipped" 3 days later. I received a notice that it was delivered 2 days ago...I did not receive it at all...NO RESPONSE when asking for replacement or refund

Resposta da MorningSave
Caitlin came through for me once again…
Caitlin came through for me once again on I item that was defective! I tried everything to make them work, thought I was losing my mind but after texting with Caitlin I discovered it wasn't me after all!! Whew
She is amazing and a great asset to your company!! Thank you!

Resposta da MorningSave
The representative was very helpful and…
The representative was very helpful and answered all my questions in a manner that was throrouh and understandable.

Resposta da MorningSave
very professional
very professional, informative, and helpful took care of the issue 🤙

Resposta da MorningSave
Customer service is excellent at…Morningsave.com
Customer service is excellent at Morningsave.com. They take care of issues with orders quickly.

Resposta da MorningSave
Great and fast customer service
Great and fast customer service. Had a problem with my order and Jessica sid a great job of fixing the problem. I highly recommend using morning save their prices are excellent.

Resposta da MorningSave
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