MorningSave Avaliações 

2.376
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

First experience with this company. Ordered the Serta Foam memory mattresses (2). Opened one to see how it works. I didn't like it because, in the middle the mattress stayed sunken in. So I contacted... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+

A empresa respondeu

Detalhes da empresa

  1. Loja de Descontos

Escrito pela empresa

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Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(2.376)

317 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service!

One item was missing from my order, so I contacted the company. Jessica immediately took care of the problem and sent out the replacement. She's a great example of how customer service should be!

27 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for this shout out to, Jessica and for your review. We are always happy to help.

Avaliado com 4 de um total de 5 estrelas

Samantha was very helpful and followed…

Samantha was very helpful and followed up promptly even though I was not satisfied with the product, she made every attempt to help

21 de maio de 2026
Avaliação não solicitada
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Resposta da MorningSave

Thank you for your review. We are glad Samantha was able to put her best effort into helping.

Avaliado com 5 de um total de 5 estrelas

I had a great customer service…

I had a great customer service experience with Caitlin. I received a gift for mothers day from Morningsave from my dad. The products didn't work. I reached out via email and got such a fast response from Caitlin. She did so great and resolved my issue much faster than I expected. I appreciate that so much. Thank you to Caitlin.

Regina

18 de maio de 2026
Avaliação não solicitada
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Resposta da MorningSave

Hey there, thank you so much for your review. We are always happy to help. :)

Avaliado com 1 de um total de 5 estrelas

Ordered a product

Ordered a product , said could add on in one hour if ordering more. Called my daughter to ask if she wanted, she was in a meeting and called back as quickly as she could. It was 85 minutes later, not 60 even tho I tried! But they charged me the additional 9.99 shipping same product to same address , I asked for consideration for 25 minutes and the effort but nope . Plus quite rude

21 de maio de 2026
Avaliação não solicitada
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Resposta da MorningSave

Thank you, I was able to look over your account. We do offer free shipping for one hour after your first order is placed. It looks like you placed one order at 11:45am and the second order at 1:10pm that second order was placed outside of the hour window, unfortunately. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service Experience

I recently worked with Samantha from the Morningsave team, and I was extremely impressed with her support. She responded to my issue very quickly and resolved my case much faster than I expected.

Through the process, Samantha was professional, efficient, and clear in her communication. She understood my concern right away and took immediate action to fix the problem, which made everything easy and stress-free for me.
I really appreciate the excellent service I received. Samantha is a great representative of the Morningsave team, and her quick resolution of my case deserves recognition.

20 de maio de 2026
Avaliação não solicitada
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Resposta da MorningSave

Samantha is indeed great! Thank you for sharing and leaving kind words for her and for our team.

Avaliado com 5 de um total de 5 estrelas

Jessica provided excellent customer…

Jessica provided excellent customer service on one order, enough to restore my confidence in MorningSave.

19 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for sharing your experience. We are glad Jessica was able to help.

Avaliado com 5 de um total de 5 estrelas

Samantha was quick to respond and took…

Samantha was quick to respond and took care of my issue in a timely manner. Great customer service.

18 de maio de 2026
Avaliação não solicitada
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Resposta da MorningSave

Samantha is great! 😊 Thank you for leaving a review for our team and especially Samantha.

Avaliado com 5 de um total de 5 estrelas

Caitlin consistently demonstrated and…

Caitlin consistently demonstrated and exceptional customer service to my recent compliant. I recently received an order where the items were intended to be in various colors; however, due to a shipping error, I received two items of the same color. Caitlin promptly verified the error and addressed my concerns with immediate action.

20 de maio de 2026
Avaliação não solicitada
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Resposta da MorningSave

Thank you so much for your review. Please let us know if you have any other troubles. :)

Avaliado com 5 de um total de 5 estrelas

They resolve the problem

They resolve the problem. MorningSave is very reliable and assumed responsibility for their products.

20 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for your review, Kathryn. We are happy your issue was resolved.

Avaliado com 5 de um total de 5 estrelas

I love Morningsave for the great deals…

I love Morningsave for the great deals on quality products you can find. It is also a huge comfort to know that any problems I have with an order will be quickly fixed by one of their kind customer service staff like Jessica.

19 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you so much for your kind words and special acknowledgement of Jessica. :)

Avaliado com 5 de um total de 5 estrelas

IMPECCABLE CUSTOMER SERVICE

I had a Customer Service Representative named Samantha who was just WONDERFUL with helping me solve my issue with precise assistance and no hassle...I APPRECIATE YOU!

14 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

That is so great to hear that Samantha was wonderful and helped you with your issue. Thank you so much for your review.

Avaliado com 5 de um total de 5 estrelas

I ordered an electric ceramic pet…

I ordered an electric ceramic pet feeder from Morning Save a week or so ago. It came promptly and my husband and I attempted to assemble it, but the parts did not fit as instructed. The filter was way too big to go into the plastic case in which it was to go. So I contacted Morning Save. Caitlyn helped me, asking me for a photo of all of the parts, which we sent, and soon I received notice that my money had been refunded. So, thanks to Caitlyn the issue was resolved. I am just sorry that the parts were incorrect.

19 de maio de 2026
Avaliação não solicitada
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Resposta da MorningSave

Thank you for your review. We are always happy to help and we are glad to hear your issue was resolved.

Avaliado com 5 de um total de 5 estrelas

Jennifer was so helpful when I sent an e-mail inquiring about the merhcandise I ordered...

Jennifer was extremely helpful when I emailed about the items I ordered. She responded quickly and assured me that my order had been processed and was on the way. I explained that I had been scammed before, and she kindly reassured me that this was not the case with the company she works for. I truly appreciated her reassurance, professionalism, and the prompt update regarding my order.

19 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for your review, Sandy. :)

Avaliado com 5 de um total de 5 estrelas

When I had a complaint about a product…

When I had a complaint about a product that I had purchased, Caitlin, from customer service, took the time to work things out. She made my experience better and came up with a good solution. I highly recommend MorningSave.

9 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you, Patty! We are so happy to help! :)

Avaliado com 5 de um total de 5 estrelas

I would recommend this site

I would recommend this site. I had a problem and contacted customer support. Samantha was great to deal with. She completely helped me and was quick to reply to my emails and was very efficient. Because of her help replying quickly and resolving my issue fast I would recommend this site to others.

15 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

We are thrilled to hear that Samantha was able to help you quickly. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Problem Solved

Jessica was prompt and very successful at solving my problem. Great customer service!

15 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for your review. :)

Avaliado com 5 de um total de 5 estrelas

Jessica was very swift with her…

Jessica was very swift with her responses and made my return process smooth and quick!!

14 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you so much for your review. We are so glad that Jessica made the process easy.

Avaliado com 5 de um total de 5 estrelas

Caitlin-at morningsave

Caitlin-at morningsave
Was extremely helpful and made my experience seamless!!!
A pleasure to deal with

14 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

You're too kind, Marsha. Thank you so much for your review. :)

Avaliado com 1 de um total de 5 estrelas

Avoid this place

They charge a monthly fee for a one time price for shipping as much as you want ($9.99) for a one time order. I had never ordered anything from their site so I gave it a shot.
This place is a joke.
I ordered 3 things and value was not there and 1 item I never even received.
I have been going back and forth with customer service on trying to either get a refund for what I bought or a replacement -it is not my fault it didn't reach me and it has been the biggest f'ing run around ever.
First, they said contact DHL and see what they say (I didn't ship it, this should really be on the shipper to do w but whatever). I never get a reply from DHL. So, i go back to customer service and then they say "oh it was transferred to USPS for the actual delivery, go check with them". Again, not my job but ffs I did it because what can I do? And of course they have no info for me except what was in the delivery notes (delivered at porch).
At this point I never expect to get my order and I will just task my bank with getting my money back.
Avoid this place. The prices are so good for a reason - it's cheap junk that has higher priced tags on it and their customer service is a joke.

11 de maio de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Ginger, I attempted to reach out to you so we can get your issue resolved. Unfortunately, we did not get a response. We are still happy to help if you would like to reach out to us directly we are happy to look further into your issue for you and get it sorted out.

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