Fantastic customer service! I made an error with my delivery address which caused a nightmare with Royal Mail ans lots of steess. When I contacted Mosaic Journal, they were really understanding and so... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Beyond just the product being great and really surpassing my expectations, the customer service has been incredible. It's clearly a real person behind it and Sharon was amazing. We had a couple of... Ver mais
Fantastic gift to myself I've just renewed my annual subscription to Mosaic Journal. For the last year, the daily upload of my picture of the day to my journal has been a delight. I'm keeping my... Ver mais
Wonderful and unique way of logging memories. I invested in a journal to record the first year of my daughter's life - from the day she was born up to her 1st birthday. It's so special to be able to s... Ver mais
Detalhes da empresa
Escrito pela empresa
Your life story in pictures. Mosaic is the ‘picture a day' photo journal that encourages you to reflect on what really matters to you & sends you real life photo prints to your home every month. Record your daily highlight on the Mosaic App & receive photos and an album to enjoy forever.
Informações de contato
23B High Street, SN9 5AF, Pewsey, Reino Unido
- home@mosaicjournal.com
- mosaicjournal.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love my journal!
I was gifted a Mosaic journal by a friend. It arrived on the day I brought home my new puppy so that I could document his first year. Firstly, what an incredible gift to be able to pop a photo of my pup into the app calendar every day and have printed photos sent to me every month for a year. A few days in, I had a question about changing the start date, and Sharon at Mosaic was so kind and helpful and sorted it super quickly. I love this company and concept and will definitely be getting more journals for myself and gifting them to friends. Much love xxx
Brilliant product and excellent customer service too
What a great idea! The app is brilliant and allows you to upload photos to it really easily.
I spoke with Sharon in customer services - via email and the app - and she was really helpful in helping me set it all up.
The album arrived today and it is super high quality.
I will definitely be recommending.
What a great idea - looking forward to receiving my first month.
Keep up the good work Mosaic 😀
So helpful
So helpful, came back to me immediately in response to a very particular request and they were so helpful. Have been recommending them to all my friends. Speedy printing and good quality too!
Lost delivery- issue fixed and more!
Lost delivery, but Sharon from customer service replaced it immediately. She also gave us a relevant discount code to be used when we start our photojournaling journey
Thank you so much
I’ve just finished my first journal…
I’ve just finished my first journal documenting my baby’s first year and I could not be happier with the whole experience. Customer service has been 10/10 the whole way through and I am delighted with the way our album has turned out. So special and the perfect baby shower gift.
The quality of the journal is amazing
The quality of the journal is amazing, such a nice coffee table book that is a great talking point. I love that photos can be rolled over to the next month as I’m not always proactive sticking to deadlines. Customer support is excellent t
Amazing tech support from real people.
Amazing tech support from real people.
Great quality album and photos and…
Great quality album and photos and incredible support.
Having an album like this to look back over the year(s) is amazing.
Wonderful concept and gift
Wonderful concept, lovely album and printed photos, and great customer support. Sharon was especially helpful. The UX in the app could do with some improvement, but I know it’s being actively worked on. Makes for a lovely gift!
Amazing customer service
Lovely product and a really meaningful keepsake. When I had a small issue on delivery, Mosaic’s customer service was outstanding — quick, friendly and resolved immediately with no hassle.
It’s clear they genuinely care about their customers and the quality of what they send out. I’d absolutely recommend them.
The customer service has been fantastic…
The customer service has been fantastic so helpful and kind answering my questions! Thank you
Fantastic quality journal
Fantastic quality journal, and amazing customer service. I'm so looking forward to filling my journal with memories over the next year. Highly recommended.
One of the best gifts that I have purchased for myself
Honestly, I bought the Mosaic Journal as a system that gently trains my brain to think about my day a lot more ! Receiving the photos at the end of the month acts a reward system too! Living with ADHD, I’m very present in the moment, however I also struggle with “out of sight, out of mind,” which means I often forget my days, the past (good and bad) and I can move on too quickly.
This has been such a meaningful gift to myself. It gives me something tangible that encourages reflection especially on days when I feel stuck or paralysed. This journal truly supports the way my brain works. The visual format and monthly photo rewards gently bring me back to all I’ve achieved, the people I’ve connected with, and how much I’ve grown. It’s also a compassionate reminder of my life, my effort, and my worth.
What I love most is that even when I’m stuck, it encourages me to do something, no matter how small or big, that feels worthy of capturing. That gentle nudge keeps me on my toes in the best way.
When the photos arrive and I slot them into the album, it instantly triggers reflection. I honestly didn’t realise how much I get up to or how productive and social I actually am. For a fast-moving ADHD mind, this visual way of journaling just works.
The quality is beautiful too. I started with a month, but I’ll definitely be upgrading to the full year on my next payday
Thank you, Mosaic Journal 💛
Such an easy way to store magic…
Such an easy way to store magic moments. The journal/album is beautiful and the photos are so easy to upload. App simple and straightforward, but if you do have any queries then Murad is so quick to respond and help out. Would highly recommend
Really helpful customer service
Really helpful customer service. Prompt reply and dealt with all my queries. Thank
You
Great product and support
I am very happy with the journal and the company. I had problems with the journal being stuck in customs and the support from Mosaic was very quick to answer and helped immediately. The journal was sent on its way and I love it very much. Thanks to the team for being so professional.
Excellent gift at the start of the year…
Excellent gift at the start of the year with super fast delivery, so handy for us last min shoppers! Definitely recommend as a great way to capture memories and enjoy them in this digital era. Helps to really remind you of so many moments.
Fantastic customer service
Fantastic customer service, Murad went above and beyond to help sort an issue which wasn’t their fault regarding delivery. Very impressed with the prompt response to emails and just how much effort was made to rectify the problem.
Once the albums were received I was very happy with the appearance and packaging as a gift. Looking forward to seeing the albums gradually filling through the year. A huge thank you Murad.
So very helpful and quick to respond to…
So very helpful and quick to respond to my emails . Great company !
I have now purchased multiple albums as…
I have now purchased multiple albums as gifts!…. Love the concept & customer service is top notch
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







