Moshtix Avaliações 

9.246
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... Ver mais

Avaliado com 3 de um total de 5 estrelas

I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... Ver mais

Avaliado com 2 de um total de 5 estrelas

Exorbitant fees. Got the job done but as we were forced to use this service to sell the tickets to the event we could no longer go to - they essentially took 10% as fees from us, and also charged th... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos
  2. Serviço de Soluções de Tecnologia para Eventos

Escrito pela empresa

Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 3% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(9.246)

46 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

If you have any queries or any problems contact their customer service, they quick easy and sufficient

When I bought tickets to the Braack fest event coming up
I made a mistake with my email address put something in wrong so when I enquired about my tickets I purchased online and how come I haven’t received my email. I contacted them and sent to my proper email address and they corrected the problem and sent my tickets to me.
So I was happy with the experience they helped me out with their customer service. It was quick easy and responsive.

11 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

Support is AI

I have had a horrible experience with the support team of Moshtix. I registered for presale to EA, was in the waiting room online where the page assures you that your place in line is secure, got to the end of the line 15 minutes after sale went live and the page said I was being redirected to the tickets page. I touched/refreshed nothing. Instead I was redirected to the back of the line/queue. I had to wait a further 17 minutes to gain entry. I did manage to get tickets but at a significantly higher price due to the longer wait times. I

So I contacted Moshtix as this seemed to be a system error as I had screenshots as proof with timestamps. The emails I received were AI generated, did not acknowledge any of the screenshots, ignored my repeated requests to be contacted by phone call after the third set of emails where it became clear that it was definitely AI. The emails simply focus on a prompt from my response and completely ignore the rest of the email. I keep getting a generic email of "Sorry you missed out on tickets, try again when GA tickets go on sale" - I have said multiple times that this is not my issue, my issue was having to go through the queue twice and as a result pay higher prices due to a system error.

All round terrible experience. Almost don't want to go anymore.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Signed up for OneNz presale yesterday…

Signed up for OneNz presale yesterday and joined at 12pm right on time, waited 30 mins+ to buy my tickets for electric avenue 2026 and after finally getting through and putting my info in to pay i was told i missed second release after going to pay, and then missed third release same thing. I also signed up for normal presale for the following day and have now waiting 30+ minutes again just to not make it. Additionally the tiered release system is a joke and absolute scam, requiring extra $$$$ for releases that are minutes a part. The event is not worth $300 let alone $400 plus

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

There was no problem with the site

There was no problem with the site. I expected it to crash with the amount of people purchasing the tickets, but it went very smoothly. It just a couple of minutes, I received my tickets right away. Awesome!

1 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Always a great experience with moshtix!!

Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t seem like a super simple way to do it but that could just be me that is having trouble with it!

9 de maio de 2025
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