When opening the product in front of the delivery driver he immediately gasped as he saw the massive scratch/gouge in the carbon fiber piece right out of the box. Customer service was absolutely terri... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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When opening the product in front of the delivery driver he immediately gasped as he saw the massive scratch/gouge in the carbon fiber piece right out of the box. Customer service was absolutely terri... Ver mais
A empresa respondeu
I been ordering for last few years from Moto-composite. Lately there attitude and customer service has been horrendous with harsh attitude on the phone when I call to verify parts in stock it’s a norm... Ver mais
A empresa respondeu
6 months after purchase of a carbon fiber air intake duct the 4 connecting points where the duct mounts onto the head stock completely shattered. Even when installing the fitment was very poor. I ca... Ver mais
Terrible experience.. what you read here is exactly what you receive. I have spent over $8000 on parts every single part needed fitment adjustments. The owner laughed when I called to complain... Ver mais
A empresa respondeu
Motocomposites is an online retailer of carbon fiber parts for motorcycles.
7400 Taschereau, suite 105, J4W 1M9, Brossard, Quebec, Canadá
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
thanks for the professionalism, the piece is fantastic, high quality carbon and identical to the ducatiperformance pieces, excellent workmanship !!
2017 Superduke 1290R
I ordered a complete carbon set for my Super Duke. The parts are beautiful. I picked the mate finish in twill weave. The order took about 6 weeks to be delivered assume of the parts needed be fabricated.
The main reason for 4 versus 5 stars is the fit of the side panels. The way they came, they had a gap requiring some tweaking.
Great service, product and customer support. I have over $1000 of CF on my Speed Triple all from Motocomposites. It looks great, cut weight and fit perfectly.
Excellent products combined with a very good service, I'm very happy with what I ordered.
Produit superbe et livraison rapide à bientôt ciao
I couldn't believe how fast I received the parts. Less than a week from Canada to Dubai. Awesome.
The quality is great and they cost me less than half the price I'd pay here.
Great service.
Good service and product but had to enlarge holes in cover to allow fitment of grommets.
Great product, great service, thanks guys
The quality and fit for this part is excellent. I am very pleased and have gotten several compliments on it.
Fantastic quality, good fit looks amazing
super produit , à des prix très compétitifs , un choix immense ; pour moi le meilleur site de pièces en carbone.Envoi et livraison rapides et sans problèmes ; moto-composites est le meilleur de sa catégorie.
Exellent product, had to wait a few weeks as my style choice wasn't a common one and also over the Xmas break. If I need more I'll buy from motocomposites
Items delivered in no time from the other side of the wotld, top service 👍👍
Customer service has been good, but issues with the inventory system and payment platform make for a difficult and frustrating buying experience. Products shouldn't be shown as in stock if the specific product isn't. If the system cannot differentiate between different items with different options selected, that is a major design flaw and should be fixed or replaced. The fact that it is still being used is mind boggling frankly. That's a very basic feature. The same goes for the payment system. A lot of people use a P.O. Box as a billing address or have multiple addresses. The ability to use separate billing and shipping addresses for credit card orders is a basic function that almost all ecommerce sites provide.

Resposta da Motocomposites
My second round of this product. First one had some issues and Motocomposites stood by the produce and gave feed back to the factory.
I decided to buy another fairing hoping that the factory fixed the issues?? Nope! It was worse, they added material where it was not needed and found mounting holes that would not line up.
I desided not to return the itme or complain, but to get out my dermal and fixed the issues.

Resposta da Motocomposites
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