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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

When opening the product in front of the delivery driver he immediately gasped as he saw the massive scratch/gouge in the carbon fiber piece right out of the box. Customer service was absolutely terri... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I been ordering for last few years from Moto-composite. Lately there attitude and customer service has been horrendous with harsh attitude on the phone when I call to verify parts in stock it’s a norm... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

6 months after purchase of a carbon fiber air intake duct the 4 connecting points where the duct mounts onto the head stock completely shattered. Even when installing the fitment was very poor. I ca... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible experience.. what you read here is exactly what you receive. I have spent over $8000 on parts every single part needed fitment adjustments. The owner laughed when I called to complain... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de motocicletas
  2. Loja de Acessórios Automotivos

Informação fornecida por fontes externas variadas

Motocomposites is an online retailer of carbon fiber parts for motorcycles.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

537 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The items looks all pretty nice and the…

The items looks all pretty nice and the Quality the same.
If you have any Questions or somethin else, you can write a Mail and the Answer came quickly back to you.

Sorry for my e english and best Regards from Switzerland.

6 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality items

I have bought and installed a couple carbon fiber parts from Motocomposites and the quality is the best I've seen with a reasonable price.
Customer service is great with fast shipping.

6 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Carbon fiber

Great company, great products and great service as they quickly answered all my questions. Got all my carbon fiber in good time, all wrapped perfectly. Many thanks for great service . Will be a pleasure to use again in the future. regards Gerard

6 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

carbon parts needed some work to make…

carbon parts needed some work to make fit but nothing major and with a bit of playing around the parts look factory on my MV F4,very happy with the result and considering i live in Oz the parts were delivered quickly even with a xmas break and manufacturing delays on a couple of parts,communication was great during the whole process and felt like any problems i might have would be quickly dealt with and resolved,highly recommend these guys,very professional,is that how you spell that?!?!

6 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These guys get a 5 star reviews because…

These guys get a 5 star reviews because their website is great, works well, and is updated correctly.
In other words, when you try to buy these type of products from other companies they will say that their products are "in stock" when they're not, and they're ordered from China, and take forever to get in.
MotoComposites is updated and their customer service is excellent..

6 de abril de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company makes beautiful parts. Customer service is the Worst

This company makes beautiful parts..
Now the bad... they take forever to make anything you order.. they told me 5 to 6 weeks its took 3 months before I saw the parts.
2; one of the parts was damaged in delivery and they took no responsibility and would not answer their email or phone calls..
3; one of the parts i personally called to make sure that the part would be correct. It was custom ordered and didn't fit... and their reply " you ordered it sorry no refunds "
This company customer service is the WORST I've ever dealt with. Highly not recommended.. unless you are desperate for the parts..and want to put up with their BS
My background: I am 58 and a professional motorcycle technician in the industry for over 20years.. built motorcycles for 47years..
It's too bad they could make alot more money from me if they would have just been fair..
They just don't care after they have your MONEY.
and their staff?? To be polite not so smart.. and blame everyone except themselves.. read the posted complaints
Its obvious.. Motocomposites please get you
Sh** together... your loosing valuable customers.
I was one of them...
Update to your reply.. I sent photos..and you claim you never received them blaming Me !!!!! and then what you want me to unassemble my motorcycle to appease you..can't take a customer word. It took months for me finally get thru .. and you still DID NOTHING!!! EXCEPT Arguing.. you still blame someone else and take NO RESPONSIBILITY..
NO KIDDING I CHEWED YOU OUT!!! LMFAO

1 de abril de 2019
Avaliação não solicitada
logotipo da Motocomposites

Resposta da Motocomposites

As the owner of the company, I was concerned when this gentleman called me a month ago and told me that he hadn't been taken care of correctly.
It was while we were looking over the two orders from April, 2018, one $40 key guard and a $100 air filter cover, that I saw that the customer had complained about receiving the filter cover with a scratch. We had asked him to provide a photo at the time, which he never did. So this time, I again asked him if he would send a photo. Completely unprovoked, he went into a rage, claiming that this was poor customer service and then went on to yelling at us over several minutes, then using profanity and finally calling us names, upon which we terminated the conversation.

Avaliado com 5 de um total de 5 estrelas

great experience

great product, great service, no hassle replacement, thank you for a great experience

13 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great finish, Fast postage

Great finish. Fit is a good as you could hope for from an aftermarket part. Fast postage to Australia. Ill be ordering more parts from these guys.

24 de fevereiro de 2019
Avaliação não solicitada

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