Fast and professional support! I had an issue with a calendar display caused by font settings after an update, and the MotoPress support team (shoutout to John Davis) helped me resolve it quickly... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Fast and professional support! I had an issue with a calendar display caused by font settings after an update, and the MotoPress support team (shoutout to John Davis) helped me resolve it quickly... Ver mais
A empresa respondeu
We recently added another website to our portfolio running the Hotel Booking plugin. We required some changes to be made to the way certain items were displayed. For each instance of change MotoPr... Ver mais
A empresa respondeu
Una cosa davvero assurda. Venerdì volevo comprare il pacchetto lifetime membership al costo di €799, ho aggiunto al carrello provato a pagare ma qualcosa è andata storta, allora ho detto vabbè pro... Ver mais
A empresa respondeu
I have contacted MotoPress three times over the last few years for help. We have a unique application where we manage bunk bookings for a ski house with 60 bunks. Andre has helped me to customize Hot... Ver mais
MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.
Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service, I was a little conscious I'd be left in the dark after paying for a lifetime + unlimited subscription, but not at all! Thanks John for dealing with my query and thanks MotoPress for investing in your customer service team.
Do not trust this product, they have poor service and poor products.
we bought the hotel booking plugin the purchase we have started the setup to use on our business, the support didn't answer our tickets for days.
the plugin itself is very limited and cannot be customised, was a waist of money

Resposta da MotoPress
Well timed response, quality and useful! Grateful!
The MotoPress plugin for WordPress is a versatile tool ideal for managing online bookings and appointments, particularly for service-based businesses like salons, spas, and educational institutions. It offers features such as appointment scheduling, multiple payment options, and extensive customization capabilities. The plugin integrates seamlessly with WordPress, providing an intuitive user experience and responsive support.
Also, support is very quick and prompt
The best service of any wordpress theme I have ever had. Simply something to be proud of.
Excellent customer service and product. Andre was the professional who helped me design my website from start to finish, and he was perfect. He answered every single question I had and even got back to me within 24 hours (most of the time a lot less than that) with every update/question I had. Would definitely use Andre and the entire MotoPress team again for any additional work or products needed in the future!
Great theme, thanks for the great work and support!
The Plugins and Themes are great but sometimes complex to understand. The videos are very basic and skip important setting you cannot skip. (not very detailed) But The online support make it all good as they are to the point and give you correct information you need. They have being approved over the years!
I am very happy with the Chat support!
John just give me the missing information I need in 2 minutes!
Keep on the good work guys!
Very quick and promt support for technical issues in our web site.
Super helpful, awesome and amazing representative experts I've ever experienced working with, thank you all.
Good support (with patience 🙃) for a very good plugin. Could have been a little quicker but perhaps the delay was because of some timezones.
The man was helpful, quick with answers, answering all my questions
Un très bon support du propriétaire du thème, réponse rapide et de bonne qualité
An experience out of 10, the support is wonderful, always attentive and with real solutions.
I am super happy, I had several configuration and customization problems, the support was amazing Eugene, he helped me in a fast and efficient way. I asked him many questions, and he answered all of them efficiently. Thank you very much for everything, Eugene, you are a great worker.
Shout out to Andre and Eugene from support. They are quick, patient, understaanding and helpful.
If you have the luck to get your problem in their inbox, consider it solved!
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