MOTORCYCLE SHIPPERS Avaliações 

1.026
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Communication before and during the move was very good. And the $rate was really good too. I had researched reviews of various bike shipping companies, and it lead me to book with Motorcycle Shippers... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers. Motorcycle shippers was by far the best. 1. Easy transfer from terminal to terminal. I assisted placing the bike on a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compens... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de transporte marítimo
  2. também em
  3. Loja de Acessórios Automotivos

Escrito pela empresa

We understand that shipping your motorcycle can be a stressful event. You’ll be happy to know that we use the largest motorcycle-equipped fleet in the United States, trusted names and your safest option available today. Relax, and let the professionals at Motorcycle Shippers handle the load


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
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1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,3

Todas as avaliações

(1.026)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Danny R

Danny R. provide excellent customer service. All inquiries were dealt with immediately. I had to change my drop off date twice. Danny was on top of both changes and everything went smoothly.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

50 days to get a golf cart shipped

50 days to get a golf cart shipped from Western New York to Las Vegas Nevada???? I placed my online order to ship my golf cart from Akron, NY to Las Vegas NV with Motorcycleshippers.com on June 15th. On June 16th they email me for the dimensions and VIN#. On June 17th he processes the order and give me the approximate window of pickup which is June 23rd- July 11th. On July 1st they email me again to change the pickup dates to be between 7/11 and 7/13. It wasn’t picked until July 15th. Now the new window for me to receive this golf cart in Las Vegas is another month, the new window as per their tracking website is 7/14- 8/15. Come to find out it, after it was picked up in New York, they ship it to their terminal in Pennsylvania to reload to a different carrier. Their tracking website states it left PA on 7/24, so basically 9 days to get to PA and wait to reload to a full transporter. I could have had one built from the ground up and shipped from Japan faster. Where is the management on these shipments? Does anyone pay attention to lead times of orders? If a customer was waiting a month would that raise a red flag anywhere? How about 45 days? What are the company standards and policies for average time to ship? The tracking system is a joke too. It just says picked up or left. Pizzeria’s have better tracking than this outfit. Imagine if you lived in a city where you had a short summer with only a few months to enjoy motorcycle rides? Then take out 50 days for the shipping from this company. I don’t even think they are the carriers due to the email from them stating, “The carrier notified us over the weekend that the pickup window has been adjusted” So are they just brokers? I finally received my golf cart on 8/4 from Haulbikes.com which just as I thought, was subbed out from Motorcycleshippers.com. These guys were great, and I would use them in the future for sure. But just when you thought it was over it gets better. Keep in mind I got my cart at 3pm on 8/4 then I get an email from Motorcycleshippers.com at 5:30pm on 8/4 saying that my driver plans on delivering my golf cart between 8/5-8/7. First, where’s the communication between Motorcycleshippers.com and all your subcontractors. Secondly, get a better GPS/tracking system. Not once could I see where in the country my cart was besides the PA warehouse so it’s basically a worthless tracking system.

4 de agosto de 2025
Avaliação não solicitada
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

We strive to keep our network running on time and adhere to the estimated dates we provide our riders for pickup and delivery services. We provide estimated time frames for our service and tracking. Your shipment was estimated to be picked up between June 23rd and July 11th, and it was successfully picked up on July 14th. Delivery was estimated between July 14th and August 15th. Actual delivery was August 5th. We apologize for the 3-day delay in the unit's pickup. Delivery was accomplished within the data spread we provided. Time in transit was 15 working days. Unfortunately, the nature of the shipping industry prevents us from guaranteeing service dates. We aren't perfect, but we are constantly striving to improve the systems that support our service for all our riders. We apologize that we were unable to serve you better.

Avaliado com 2 de um total de 5 estrelas

Didn’t find the model of the…

Didn’t find the model of the Motorcycles that I’m trying to ship

19 de julho de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

Thank you for providing feedback. Our ability to provide excellent service relies on understanding the areas within our company where there is room for improvement. Our model list is regularly managed and updated to ensure the most up-to-date model information. We will use your input to make any necessary adjustments. Ride Safe.

Avaliado com 1 de um total de 5 estrelas

I called requesting attention in the…

I called requesting attention in the school and they don't have it.

18 de julho de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

We constantly strive to provide the best service possible, and the more information we can gather, the better we can serve our riders. Could you please let us know how we could have better served you? We are in the business of shipping motorcycles, and it might seem that your feedback is related to something that happened at school.

Avaliado com 1 de um total de 5 estrelas

Your quote is absolutely outrageously…

Your quote is absolutely outrageously high! By contrast, I paid $500 to ship a BMW 750Li from and to near the same zip codes in 2021. You can't tell me it costs you twice as much to ship a motorcycle.

3 de junho de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

Hello and thanks for reaching out. The cost to move motorcycles has definitely risen in the wake of the economic changes that our country has gone through. We do our best to keep service costs at a minimum while providing top-notch service to safely move your motorcycle. We use licensed, Class A drivers and we are fully insured. Our service includes door-to-door delivery in a fully-enclosed, air-ride truck to help protect your bike. You can also book and track your motorcycle online at motorcycleshippers.com to help give you peace of mind during the transport. We are sorry that we couldn't better serve you with lower rates.

Avaliado com 5 de um total de 5 estrelas

Very kind, very professional, we'll see how it goes.

I wish I could remember the rep's name. He was amazing. Very patient with me. Answered all my questions. Walked me through using their Website quote platform. That Rep is the reason why I'm choosing Motorcycle Shippers to ship my Can AM from Michigan to Arizona.

30 de maio de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

Thank you for your kind words. Your reps name was Danny, we will let him know about your feedback. Ride Safe.

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