MOTORCYCLE SHIPPERS Avaliações 

1.026
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Communication before and during the move was very good. And the $rate was really good too. I had researched reviews of various bike shipping companies, and it lead me to book with Motorcycle Shippers... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers. Motorcycle shippers was by far the best. 1. Easy transfer from terminal to terminal. I assisted placing the bike on a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compens... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de transporte marítimo
  2. também em
  3. Loja de Acessórios Automotivos

Escrito pela empresa

We understand that shipping your motorcycle can be a stressful event. You’ll be happy to know that we use the largest motorcycle-equipped fleet in the United States, trusted names and your safest option available today. Relax, and let the professionals at Motorcycle Shippers handle the load


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.026)

15 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Zero communication

Zero communication
Friendly by Broker has not a clue where your bike is. So shop around.

16 de abril de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

We apologize for any communication issues that you have experienced. Our team works to serve riders with professional customer service, and we have been doing so for over 2 decades. We offer online tracking 24/7, chat and phone support Mon-Fri.

Avaliado com 4 de um total de 5 estrelas

EXCELLENT - from the beginning to the very end

From the beginning to the very end, this experience exceeded my expectations thanks to the excellent professional, responsive, and courteous service by Danny!

I purchased a very rare bike from the west coast to have delivered to the east coast, so I was a bit apprehensive with the process. However, I was immediately impressed and reassured with the online tracking system of my delivery.

There was a slight misunderstanding upon arrival of my delivery, which Motorcycle Movers took accountability for and also advocated on my behalf, furthering increasing my appreciation of this great experience.

Upon pick up, I had the opportunity to witness the professional handling and securing of my purchase. Once again, adding positively to the experience.

As a motorcycle journalist with more than 25 years in the industry, I would absolutely use this service again and recommend.

4 de março de 2025
Avaliação não solicitada
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

Thank you for the kind words, Ride Safe!

Avaliado com 1 de um total de 5 estrelas

Absolutely do not recommend !!

Absolutely do not recommend !!! Communication has been limited to none at all!!

21 de abril de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

We apologize for any communication issues that you have experienced. Our team is available weekdays by phone, email, or chat and ready to serve you. (800) 730-3151.

Avaliado com 3 de um total de 5 estrelas

Rude support representative when called but great service

The support member that I called was rude when I asked him questions about filling out the form and the correct state to pick when using a Canadian address.

31 de março de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

Thanks so much for reaching out to us. We work hard at improving everything we do, and it's feedback that helps us become a better organization.

We strive to provide courteous and helpful service, and we apologize for any rudeness you encountered. We are having technical issues with Canadian addresses at the account level and our team is working to correct the issue.

We met internally to review calls and will continue to monitor and improve our communication delivery.

Avaliado com 3 de um total de 5 estrelas

SOFTWARE GLITCHES

SOFTWARE GLITCHES, ERROR MESSAGES WHEN SOFTARE FAILED TO UPDATE AFTER CORRECTING DELIVERY LOCATION AND ALSO DURING ACCOUNT CREATION, SELECTING CANADA AND NO PROVINCES SHOW UP. HAD TO FAKE IT WITH USA AND CALIFORNIA

21 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

The best experience, highly recommend

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers.
Motorcycle shippers was by far the best.
1. Easy transfer from terminal to terminal. I assisted placing the bike on a secure pallet. One of the shippers I used before just rolled the bike onto a trailer.
2. Great communication/tracking throughout the shipping. The bike arrived earlier than projected.
3. Reasonable pricing.
Shout out to Danny who helped me along the process. Fast communication and follow up.

31 de março de 2025
Avaliado com 5 de um total de 5 estrelas

It was very easy to get a quote online

It was very easy to get a quote online. Took less than 30 seconds. They are a little bit higher than a couple of others but the shipping times are better. We will see when the motorcycle shows up to see if there shipping days are accurate! So far a good experience.

13 de março de 2025
Avaliado com 3 de um total de 5 estrelas

set up an account

had some questions setting up my account and did not get any response from your chat service.

18 de fevereiro de 2025
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

We apologize for any confusion or delay here. We strive to be available for our riders. In reviewing our chat service, it appears that there was some sort of technical issue as we were not notified of your request. We are here to serve you from 6 am-3 pm Pacific Time, Mon - Friday.

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