MOTORCYCLE SHIPPERS Avaliações 

1.026
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Communication before and during the move was very good. And the $rate was really good too. I had researched reviews of various bike shipping companies, and it lead me to book with Motorcycle Shippers... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers. Motorcycle shippers was by far the best. 1. Easy transfer from terminal to terminal. I assisted placing the bike on a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compens... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de transporte marítimo
  2. também em
  3. Loja de Acessórios Automotivos

Escrito pela empresa

We understand that shipping your motorcycle can be a stressful event. You’ll be happy to know that we use the largest motorcycle-equipped fleet in the United States, trusted names and your safest option available today. Relax, and let the professionals at Motorcycle Shippers handle the load


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(1.026)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Experience. Above and Beyond Expectations !!

These guys are Great. Mr. Reyes is a true gentleman and a man of his word. We had a large touring bike shipped from Coast to Coast. San Diego CA to New York. Went off without a hitch. We expedited the shipping and it arrived Early !!! We recommend this company Highly !! Thank You Danny Reyes !!! Jenny and Jeff ,,, NY.

25 de julho de 2023
Avaliado com 5 de um total de 5 estrelas

Scooter Quote

I called and someone actually answered the phone and it was quick and efficient. Good job, Danny.

15 de junho de 2023
Avaliado com 2 de um total de 5 estrelas

Your quote was fast

Your quote was fast, but way more expensive than your competition.

14 de abril de 2023
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

Hello and thanks for reaching out. The cost to move motorcycles has definitely risen in the wake of the economic changes that our country is going through. We do our best to keep service costs at a minimum while providing top-notch service to safely move your motorcycle. We use licensed, Class A drivers and we are fully insured. Our service includes door-to-door delivery in a fully-enclosed, air-ride truck to help protect your bike. You can also book and track your motorcycle online at motorcycleshippers.com to help give you peace of mind during the transport. We are sorry that we couldn't better serve you.

Avaliado com 3 de um total de 5 estrelas

Okay shipping with poor delivery

Booking was straightforward and cost was fair and comparable to other shippers. Extra insurance was available which was good. Chose the upgraded shipping with pallet shipping for a 20' K1600GT. Shipping from IL to CO. Pick up was fast. Good pick up emails. No inspection report was provided at time of pick up and sent ahead and no pictures were taken. While CRST was the designated shipper the bike was transferred over to a local carrier in Denver (hub) as I can surmise and then it went south. The delivery of the bike was a hot mess after that. No one answered the phone at being several hours late and wondering if they were ever going to show up. Finally called after I left like 10 messages and made a PITA of myself. Bike was being delivered to a dealership. Truck showed up that had my bike jammed inside with boxes of freight all over falling everywhere making it super hard to get off the pallet and off the truck (this was not how the shipping was advertised by Motorcycle Shippers so that was a major minus for cost paid) (yes I have pictures to prove this) Bike was on a small pallet that was falling apart and the bike was jammed up against the wall with like 2-3inches of clearance from the wall and side cases. Bike was not tied down properly (who puts a strap through the rear wheel spokes?). Straps used where not as advertised. It took no less then 30 minutes to get the bike off the super wobbly old 5tn truck. Liftgate was to small and the bike was about fall off as the two mover tried to get my bike off while the dealership staff and I looked on in shear amazement and horror. Only God kept my bike from falling off the truck or getting damaged while I voiced my concerns and assisted the moving guys by operating the lift gate while both of them held my bike on the lift gate. I was very displeased in the manner in which the bike was delivered. Upon inspection I had no idea if some of the scratches on the side cases happened during delivery or not. Since I had to guess I just didn't bother at this point. I would recommend CRST find a different better local delivery company. Swap out old broken pallets and make them bigger so they actually provide wider protection around larger bikes with cases and use proper strap and tie down per the owners manual that clearly shows how to tie down. Not move expensive motorcycle in a freight truck full of crappy boxes.

14 de março de 2023
Avaliação não solicitada
logotipo da MOTORCYCLE SHIPPERS

Resposta da MOTORCYCLE SHIPPERS

Hello Ed, thank you for taking the time to provide feedback on your shipment. We would like to verify that this was contract number MS3211 as we show this shipment delivered over 3 weeks ago. Using the assumption that this is indeed the correct shipment, our records show the order was placed on Thursday 3/2 and the pick-up was made on the following Tuesday 3/7. The shipment arrived at our agents Brighton, CO terminal the afternoon of Monday 3/13 and was delivered the following day. If it is possible, would you please forward the pictures that you have. We would like to review those with the agent out of Brighton, CO and forward them to the corporate office to be distributed throughout the network. Detailed feedback from riders like yourself inspires us to strive to make the shipping process as quick and easy as possible for all to enjoy!

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