Communication before and during the move was very good. And the $rate was really good too. I had researched reviews of various bike shipping companies, and it lead me to book with Motorcycle Shippers... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took... Ver mais
I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers. Motorcycle shippers was by far the best. 1. Easy transfer from terminal to terminal. I assisted placing the bike on a... Ver mais
Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compens... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We understand that shipping your motorcycle can be a stressful event. You’ll be happy to know that we use the largest motorcycle-equipped fleet in the United States, trusted names and your safest option available today. Relax, and let the professionals at Motorcycle Shippers handle the load
Informações de contato
4160 Temescal Canyon Road, Ste 414, 92883, Corona, Estados Unidos
- (800) 730-3151
- motorcycleshippers@motorcycleshippers.com
- motorcycleshippers.com
4,3
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just booked shipping online today for a…
Just booked shipping online today for a motorcycle. Yesterday, I had a few questions and the rep I talked with was very knowledgeable and informative. I feel comfortable with the shipping process so far. We’ll see how the rest goes.
23 de fevereiro de 2023
Stay away
Stay away! They may offer you a good price, but that’s how they get you. They have me a great price and a 6-week approximate delivery window. I had no problem waiting the full six weeks because I got such a good price.
However, it’s now been almost one month past the six week window and I still have yet to receive my book. They claim it’s because the shipping company is backed up, but the bike have been sitting five hours from the destination for over a month, so I’m having a hard time buying that reason. They gave me a second estimated delivery window in which the bike also failed to be delivered.
When I call and talk to them about it, the person coordinating my shipment was not helpful and at times rude, but I appreciated talking to his boss. They also gave me a small refund for the delay after I asked for one, but when I asked for an additional refund after the second time they didn’t keep their word, they said they could not offer one.
Everything was great working with this company except actually getting my bike delivered and picked up.
14 de fevereiro de 2023
Avaliação não solicitada
Resposta da MOTORCYCLE SHIPPERS
Hello Blake, thank you for taking the time to post feedback regarding your shipment. We are happy your motorcycle has been delivered but we are just as disappointed as you to report that it was indeed late from our original targeted delivery timeframe. If there is one thing, we have learned from our past 27 years of service to our riders, it’s that mother nature has the ability to wreak havoc on the shipping / logistics industry during record setting winter months. We have, and will, continue to upgrade our systems to provide us with the latest weather forecasting, and road closure tools, to be able to provide our riders with the best approximate date ranges possible. Thank you again for your feedback.
Excellent Service
Excellent Service! Friendly and helpful information on getting your bike shipped.
6 de fevereiro de 2023
Fast no BS quote with options for pick…
Fast no BS quote with options for pick up and drop off locations.
30 de janeiro de 2023
I appreciate that a quote is available…
I appreciate that a quote is available so quickly, minutes,, after sending my request to the company. The quote was also sent to my email and is good for thirty days.
20 de janeiro de 2023
Easy and convenient
Easy and convenient. Very helpful staff and support with great communication. Looking forward to see how smooth the transport goes.
9 de janeiro de 2023
Very easy do set up
Very easy do set up. Made reservations and was contacted within minutes.
9 de janeiro de 2023
Booking was easy & straightforward
4 de janeiro de 2023
Every other site I’ve visited is not…
Every other site I’ve visited is not directed to Motorcycles. Advertises yes but in selection just shows auto. Site was so easy to use . Would have liked screen confirmation after I gave card and info if transaction not just on email . But overall good site will be waiting for bike for final review .
29 de dezembro de 2022
Resposta da MOTORCYCLE SHIPPERS
We appreciate the time you took to provide feedback about our service and our website functionality. We will explore ways to better provide transaction confirmation for future transactions. Ride Safe.
Cost is way to high...............
15 de dezembro de 2022
Resposta da MOTORCYCLE SHIPPERS
Hello and thanks for reaching out. The cost to move motorcycles has definitely risen in the wake of the economic changes that our country is going through. We do our best to keep service costs at a minimum while providing top-notch service to safely move your motorcycle. We use licensed, Class A drivers and we are fully insured. Our service includes door-to-door delivery in a fully-enclosed, air-ride truck to help protect your bike. You can also book and track your motorcycle online at motorcycleshippers.com to help give you peace of mind during the transport. We are sorry that we couldn't better serve you.
Can book appointment miss match on…
Can book appointment miss match on info? Does not make sense
10 de dezembro de 2022
Resposta da MOTORCYCLE SHIPPERS
Thank you for reaching out to us. We use a payment verification system to help protect our riders and clients during checkout. “Mismatch” errors come from the payment processing company when they are validating transactions. We do see that your payment and your order went through just fine and we appreciate your business. Sorry for any inconvenience. We constantly strive to provide the best service possible, and the more information we can gather the better we can serve our riders. Thank you for providing feedback to help us with our passion.
Knowledgeable, reasonable, & customer oriented
Your prices were inline with other quotes. However, you knew what the machine was, what was required to get it where it needs to go, plus the customer service was far better than anything else I experienced.
9 de dezembro de 2022
Not friendly at all such a bad…
Not friendly at all such a bad experience and waste of a lot of my time
2 de dezembro de 2022
Resposta da MOTORCYCLE SHIPPERS
Thanks so much for reaching out to us, we work hard at improving everything we do, every day of the week. It's the feedback that helps us become a better organization.
We apologize for any communication issues that you have experienced. Our team has been working hard to best serve riders for over 2 decades. We always intend to be kind, helpful and provide as much information as possible to make the booking process as quick as possible.
We will continue to monitor and improve our quality and efficiency.
Caught my mistakes to help me get it…
Caught my mistakes to help me get it right.
2 de dezembro de 2022
Quick and Easy to get a Quote....
26 de novembro de 2022
So far easy to get quote
So far easy to get quote. Very informational on line. Hope this works out and we do business together
24 de novembro de 2022
VERY easy to set up
VERY easy to get the shipment information submitted - with TRANSPARENT pricing
15 de novembro de 2022
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.