Mark was patient and clear about what the policy I sought covered, and listened carefully to what my needs would be for the next year. He explained key components in detail using scenarios I could re... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Once I had got through to a human being everything was good, it would be 5 stars if I did not have to deal with the idiot virtual "assistant" I was genuinely at the point of putting the phone down a... Ver mais
A empresa respondeu
Good cover Good value Easy to contact and deal with both online and on phone Willing to deal Friendly efficient and proffessional teans
A empresa respondeu
The cover we get is really good and our experience when we broke down in France was exceptional. Nothing was too much trouble. When you compare separate covers compared to the all in policy that we ha... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Motorhome Protect
Informação fornecida por fontes externas variadas
With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.
We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.
Informações de contato
Reino Unido
- motorhomeprotect.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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Understanding what the person talking to me. Very clear information, and being clear english language. Very helpfull
It was a pleasure to speek to a clear english speeking person. The gentleman was very helpfull and polite. A refreshing change .as i often have calls where its hard to understand broken english as so many companies employ
15 de maio de 2026
Resposta da Motorhome Protect
Thank you very much for your kind words and positive feedback. We are delighted to hear that you had a pleasant experience speaking with our team and that our representative was helpful and polite. We strive to provide clear and supportive customer service, and it's rewarding to know this made a difference for you.
If you have any further questions or need assistance with your policy, please don't hesitate to reach out.
Kind regards,
Chris @ Motorhome Protect
The staff are very helpful
The staff are very helpful, and everything on the policy is explained to you.
6 de maio de 2026
Resposta da Motorhome Protect
Thank you very much for your kind words. We're delighted to hear that you found our staff helpful and that your policy was clearly explained.
If you have any further questions or need any assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Motorhome Protect
The telephone call with the agent was…
The telephone call with the agent was very helpful and sorted everything out for me many thanks
14 de maio de 2026
Resposta da Motorhome Protect
Thank you very much for your kind feedback. I’m glad to hear that the telephone call was helpful and that everything has been sorted out to your satisfaction.
If you need any further assistance with your policy or have any other questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Motorhome Protect
Resposta da Motorhome Protect
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and the price competitive.
If you have any questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Motorhome Protect
Always happy with the customer service…
Always happy with the customer service I receive
13 de maio de 2026
Resposta da Motorhome Protect
Thank you so much for your kind words! We're delighted to hear that you are always happy with the customer service you receive from us.
If there is ever anything else we can assist you with, please don't hesitate to reach out.
Kind regard,
Darren @ Motorhome Protect
Great communication letting me know all…
Great communication letting me know all up front costs.
Straight forward payment process.will be back again next year
5 de maio de 2026
Resposta da Motorhome Protect
Thank you for your kind words and positive feedback! We're delighted to hear that you found our communication clear and the payment process straightforward. We look forward to assisting you again next year with your insurance needs.
If you have any questions in the meantime, please don't hesitate to reach out.
Kind regards,
Michelle @ Motorhome Protect
Using your service is very easy
Using your service is very easy I prefer to speak to a person not a computer and not having to wait . So I get your email reminder to let me know that my insurance is due it gives me time to compare your quote and then when I phone your sales team answer the phone quickly. So all very easy
1 de maio de 2026
Resposta da Motorhome Protect
Thank you for sharing your experience with us. We're pleased to hear that our email reminders and quick access to our sales team have made managing your policy straightforward and convenient.
If you have any question or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Motorhome Protect
Excellent service and help after we…
Excellent service and help after we messed the policy dates up
1 de maio de 2026
Resposta da Motorhome Protect
Thank you for your kind words and positive feedback. We're delighted to hear that our team could assist you effectively with your policy dates. Providing excellent service is our priority, and we're pleased we could help you through the process.
If you have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Motorhome Protect
Easy quick and efficient service
Easy quick and efficient service, makes the whole process simple
8 de maio de 2026
Resposta da Motorhome Protect
Thank you so much for your kind words! We're delighted to hear that you found our service easy, quick, and efficient. Making the process simple for you is always our goal.
If you have any questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Motorhome Protect
Good engagement and friendly.
Good engagement and friendly.
Need to consider breaking up Business use and personal pleasure. I need business use to go short distance for work, but no way to split.
20 de abril de 2026
Resposta da Motorhome Protect
Thank you for sharing your feedback and for your kind words about our engagement.
I understand your need to differentiate between business use and personal pleasure for your Motorhome Protect policy. Currently, our policies do not allow for splitting usage between business and personal mileage separately. However, we appreciate your suggestion, and I'll make sure to pass this on to our team for consideration in future updates.
If you have any further questions or if there’s anything else I can assist you with, please don’t hesitate to reach out.
Kind regards,
Chris @ Motorhome Protect
Resposta da Motorhome Protect
Thank you for your prompt feedback. We're delighted to hear that you found the price of your camper insurance reasonable. We strive to provide excellent service and value for our customers.
If you have any further questions or need assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Motorhome Protect
Very helpful and knowledgeable thanks…
Very helpful and knowledgeable thanks Mario
29 de abril de 2026
Resposta da Motorhome Protect
Thank you so much for your review! We're delighted to hear that you found our service helpful and knowledgeable.
If you have any questions or need assistance with your policy, please don’t hesitate to reach out.
Kind regards,
Darren @ Motorhome Protect
Everything was explained completely and…
Everything was explained completely and the change over from my old motorhome to the new vehicle went smoothly...The price was competitive so was happy to remain with Motorhome Protect..
29 de abril de 2026
Resposta da Motorhome Protect
Thank you for taking the time to share your experience. We're pleased to hear that the transition to your new motorhome was seamless and that our pricing met your expectations. It's always our goal to provide clear information and excellent service, so your positive feedback means a lot to us.
If you have questions regarding your policy, please feel free to reach out.
Kind regards,
Darren @ Motorhome Protect
The gentleman I spoke to was very…
The gentleman I spoke to was very helpful and informative told me exactly what cover I needed explains the add on and was extremely polite and helpful
27 de abril de 2026
Resposta da Motorhome Protect
Thank you so much for your kind words and feedback. We're delighted to hear that the gentleman you spoke with was helpful, informative, and polite, and that he clearly explained the cover and add-ons you needed.
We strive to provide excellent service and make sure our customers feel confident and informed about their insurance coverage. Should you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Motorhome Protect
Resposta da Motorhome Protect
Thank you for your feedback! We're delighted to hear that everything went through efficiently.
If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Motorhome Protect
Resposta da Motorhome Protect
Thank you for sharing your positive experience with your renewal. We're delighted to hear that everything went smoothly and that you received a good quote. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Chris @ Motorhome Protect
Very helpful
Very helpful. Very polite it was all finished within about eight minutes. Can’t say no more than that.Thank you Garry
1 de maio de 2026
Resposta da Motorhome Protect
Thank you very much for your kind words. We're delighted to hear that your experience was quick and helpful. If you ever need any further assistance with your policy, please don't hesitate to get in touch.
Thanks again for choosing us.
Kind regards,
Michelle @ Motorhome Protect
Mark answered my call when the online…
Mark answered my call when the online system said they couldn't complete the process. Mark was absolutely wonderful and if I continue to receive this level of care, you have a new lifelong customer.
23 de abril de 2026
Resposta da Motorhome Protect
Thank you so much for your kind words. I’m thrilled to hear that Mark was able to assist you so effectively when the online system couldn’t complete the process. Providing excellent customer care is very important to us, and it’s great to know that Mark’s support made a difference.
If you need any further assistance with your Motorhome Protect cover, please don’t hesitate to reach out.
Kind regards,
Darren @ Motorhome Protect
The call handler was professional and…
The call handler was professional and polite . Explained the process of setting up new policy checking with me through out .
The cost of the policy was reasonable although costs to amend should you need to are rather high.
29 de abril de 2026
Resposta da Motorhome Protect
Thank you for your feedback regarding your recent experience with us. We're glad to hear that the call handler was professional, polite, and kept you informed throughout the process of setting up your new policy.
We appreciate your positive comments on the reasonable cost of the policy. We also take on board your concern regarding the amendment fees. Your feedback is valuable to us as we continually look to improve our services and pricing structures.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ Motorhome Protect
Resposta da Motorhome Protect
Thank you very much for your kind words! We're delighted to hear that you found our service perfect and that the price remained the same as last year. Your satisfaction is very important to us.
If you need any further assistance with your policy or have any questions, please don't hesitate to get in touch.
Kind regards,
Chris @ Motorhome Protect
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