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Motorpoint - Chingford Avaliações 

782
O TrustScore é 4.5 de um total de 5

4,7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went. Zeynap who looked after me was ver... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Very friendly, helpful and knowledgeable staff. Feisty negotiation on part exchange but always constructive and desire to get deal done


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Lea Valley Road, E4 7PX, Chingford, Essex, Reino Unido

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excelente

O TrustScore é 4.5 de um total de 5

782 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(782)

6.047 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

I have never bought a vehicle from Motorpoint before so I did my research. I read some good reviews but also made sure I covered the bad reviews.
From my experience on the day of buying I can give nothing but praise. When first met at reception all people greeted me. I was able to look the car over at my own pace, then took for a test drive. Everything was good and I was pleased with the car. I the met Zeynep ( a young sales executive) to go through the buying process including a trade in for my old car. Zeynep was very professional but also made things easy and straightforward. She was honest and caring. I would certainly consider using in the future should I buy another car

11 de março de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're happy to hear that your first experience with us was positive. It's great to know you felt able to look at the car at your own pace and that the buying process was easy and straightforward. We appreciate your feedback and are glad you would consider using us again.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Great service all round!

4 de março de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're glad you enjoyed our service. Thank you for your positive feedback; we appreciate it greatly.

Thank you
Motorpoint

Avaliado com 2 de um total de 5 estrelas

I was left feeling deflated after an initial good experience

I believed I was being treated with respect and that as an older lady, I'd be sold a roadworthy car, fully protected and ready to go.

Alas, I had to return the vehicle as the treatment and clean I'd paid a vast amount for, as well as the scratch reviews had not been completed. The window sills were green where the car had stood so long and the tyres cracked from also standing. I collected the car in the dark. I trusted that my new purchase was in perfect condition and in a condition and standard that the sales person would have wished too.

On return to Chingford, my car was recleaned and retreated. The few scratches were treated also. The tyres were not changed, even though two technicians at Motorpoint examined the tyres, stating they needed replacement. I was told, although cracked, they were legal and was told it wouldn't cost me much to replace, if I didn't like the way they looked.
In addition, I spotted after the sale, at home, my PX valuation had been reduced on the paperwork, yet not discussed with me.

This dealership left a sour taste in my mouth. At 1st I felt satisfied with my treatment, on the day of purchase. I felt it was a very efficient service. However, when I reviewed the problems with my car, the very next day in daylight, the solutions to my cars issues, seemed to fall into my lap. Advice... Collect your car in daylight only.

24 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the car's condition, the delayed services, and the discrepancy with your trade-in valuation. We aim for all customers to have a positive experience and we'll review your feedback to see how we can improve our processes. Thank you.

Thank you
Motorpoint

Avaliado com 2 de um total de 5 estrelas

I currently have an issue with a car…

I currently have an issue with a car that I purchased less than 3 months ago. After calling the Warranty Claims line, I was informed that they cannot assist me they do not hold any details related to my car. It appears there was an 'error' somewhere and my car information was not passed across. So I currently have a £24k car sitting outside and am trying to work out how to get it fixed. Chingford Motorpoint - please do better!

9 de março de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

Hi, the extended warranty starts when your current manufacturer ends. The reason your details did not match is due to your extended warranty not started. We have however informed you about the extended warranty terms and conditions.

Avaliado com 5 de um total de 5 estrelas
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate your positive feedback! We are so glad Chloe Brown was helpful and polite. We value your business and your comments.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Excellent Service

An easy experience from start to finish.
just be sure if you do not want the extended warranty and research if you can the finance at a better interest rate. I did.
Renee at Chingford was helpful and friendly.
if i am buying another car it would be with Motorpoint

5 de março de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're glad you found the process easy and that someone was helpful. We appreciate your feedback regarding the warranty and financing options and that you would consider us again.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Quality and service

I have bought a few cars from Motorpoint. The process is easy and efficient. More importantly the cars are of great quality and the service provided is excellent.

3 de março de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're happy to hear that the purchase process has been easy and efficient for you. We appreciate your feedback regarding the quality of our cars and the service provided.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Would really recommend motorpoint for…

Would really recommend motorpoint for your new car great sales staff and friendly also cars at reasonable prices no bulls**t from sales staff either.

2 de março de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're happy you found our sales staff great and friendly, and our car prices reasonable. We appreciate your recommendation and positive feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

I have purchased from Motorpoint before…

I have purchased from Motorpoint before and always received fantastic service. This time was no different!

2 de março de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're happy to hear that you consistently receive fantastic service from us. Thank you for your continued patronage and for sharing your positive experience!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Raj was amazing

Raj was amazing, he explained everything and also tried to get me the best deal possible as I was part exchanging.
My parents are also looking at upgrading their car and will definitely go back to Motorpoint.

2 de março de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're happy to hear that you had such a positive experience! We appreciate your kind words about the service you received, and we're glad we could help with your part exchange. We look forward to seeing your parents!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Top Service

I brought my vehicle down to Motorpoint in Chingford, the staff were extremely helpful and gave me a great valuation on my car. Rashia helped me over the phone and did everything to ensure that the process was as smooth as possible, great service!

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate you taking the time to share your experience. We're so glad to hear that our staff were helpful and provided a great valuation. We're happy the process was smooth. Thank you!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Very friendly and eager to help …I…

Very friendly and eager to help …I liked the fact that there was no pushy sale …. You can look and test drive and offered coffee and a place to sit and think about the cats you’ve seen

21 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're glad you enjoyed your experience. It's great to hear that our team was helpful and not pushy. We appreciate you taking the time to share your feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Top service got the car i wanted nik…

Top service got the car i wanted nik the salesman was extremely helpful he found the car i wanted that ticket all the boxes i asked for i would definitely buy again from motorpoint

25 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate you sharing your experience. We're happy to hear that our team member was extremely helpful in finding the car you wanted. We appreciate your intention to buy again from us!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

We received very good service from…

We received very good service from beginning until the end Renee and nik were so helpful it made it very easy for us to buy our new car . I would recommend motorpoint to anyone.

18 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate you sharing your experience. We're happy to hear that our team members were so helpful and made buying your new car easy. We appreciate the recommendation!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Good service

18 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

Thank you for the 5 ⭐and we appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Staff provided an excellent service

Staff provided an excellent service, really helpful and knowledgeable. Made me feel very welcome. I will definitely use Motorpoint again 👍

22 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're happy to hear that our team provided excellent, helpful, and knowledgeable service, and made you feel welcome. We appreciate your feedback and future patronage!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

I had a great experience buying my car at motor point.

I had a great experience buying my car from Motorpoint, and I’d especially like to thank Ibrahim Yusuf, the manager, for all his help. From start to finish, Ibrahim was professional, friendly, and extremely knowledgeable. He took the time to answer all my questions clearly and made sure I felt confident and comfortable with my decision.

He wasn’t pushy at all and genuinely wanted to make sure I found the right car for my needs. The whole process was smooth, well-organised, and stress-free thanks to his support and guidance.

I really appreciate the excellent customer service and would highly recommend Ibrahim Yusuf and Motorpoint to anyone looking to buy a car. Thank you again for making it such a positive experience!

21 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're happy to hear that you had a great car buying experience. We appreciate your positive feedback regarding the assistance you received. It's wonderful that the team member was professional, knowledgeable, and helpful, ensuring a smooth and stress-free process. We value your recommendation!

Thank you
Motorpoint

Avaliado com 4 de um total de 5 estrelas

Sales person pushy

14 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate your feedback. We're sorry to hear you experienced issues into your purchase journey with us. We will review our sales process to improve our services.

Avaliado com 5 de um total de 5 estrelas

Raj at Chingford was an amazing help

Raj at Chingford was an amazing help. Solved all my worries and made buying the car a smooth and professional process. He was knowledgable and helpful with a warm friendly advice.

16 de fevereiro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate you sharing your feedback! We're happy to hear that our team member was so helpful, addressed your concerns, and made buying your car a smooth, professional experience.

Thank you
Motorpoint

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