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Motorpoint - Coventry Avaliações 

492
O TrustScore é 4.5 de um total de 5

4,7

6 Meto Lakha Close, CV6 5QS Coventry, West Midlands, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had a very positive experience. Taylor looked after us very well, he was polite, friendly and professional , listened to all our requirements and found us a lovely car within our price range. The car... Ver mais

Avaliado com 4 de um total de 5 estrelas

The sales staff were great & the handover agent really helpful & informative. However, I was really disappointed when I arrived to test drive the car I had paid £199 (& planned to buy ) to be moved f... Ver mais

Avaliado com 5 de um total de 5 estrelas

An easy purchasing experience from start to finish. Good communication throughout. The vehicle was handed over by Joe at the Coventry branch, he was friendly, helpful, and a pleasure to deal with. Hig... Ver mais

Avaliado com 5 de um total de 5 estrelas

Friendly, knowledgeable salespeople, with no hard sell and transparent information. David in Peterborough was excellent taking us on a first test drive in a hybrid Toyota, explaining how everythig wor... Ver mais


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • 6 Meto Lakha Close, CV6 5QS, Coventry, West Midlands, Reino Unido

  • 02477 286627
Promotion box for Motorpoint - Coventry

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excelente

O TrustScore é 4.5 de um total de 5

492 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,7

Todas as avaliações

(492)

6.125 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Had to give Taylor and 5 star 🌟 review

Had to give Taylor and 5 star 🌟 review, He was fantastic from start to finish he looked after me and my wife like we had been customers for years, I will be going back next year to get another car from him well done young man and well done the team at Coventry

28 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Very helpful staff and didn't feel pressured when browsing the cars. When we decided on one service was excellent. Would recommend Motorpoint to anyone looking for a car.

12 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Sold vehicle with incomplete paperwork

Sold vehicle with incomplete paperwork. Once brought to their attention, they just said" it won't affect your warranty ". Which demonstrates their lack of concern. They have now had my document to complete since 28th June 2026 which was handed in personally. When asked where document is, they ignored my email yesterday and today just said 'bear with us'. Again demonstrating nonchalant attitude.

16 de julho de 2026
Avaliação não solicitada
logotipo da Motorpoint - Coventry

Resposta da Motorpoint - Coventry

Hello Pam

Thank you for reaching out and sharing your concerns. We're truly sorry to hear about your experience, it’s certainly not the standard we strive to uphold, and I completely understand your frustration.

To help us resolve this, please contact us directly with your vehicle reference number and we will look into how we can help.

We hope to hear from you soon.

Warm regards
Adam - Motorpoint Coventry

Avaliado com 5 de um total de 5 estrelas

Too notch customer service.…

All staff members at Motorpoint Coventry were amazing; Efficient, friendly service. No hard sell, just helpful.
Went out their way to make everything seamless.
Big thank you to Danny, Ash and Dom. Big thumbs up from me.

9 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Supported, not pushed

Vicky made sure I was supported all the way through the process. At no point did I feel anyone being pushy or forcing a sale. Toby ensured a smooth and quick process too.

21 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Purchased a Skoda Superb Estate from…

Purchased a Skoda Superb Estate from Coventry branch.
First contact was with Toby who was very professional and went through the procedure and initial viewing of the vehicle with me. On collection I was dealt with by Archie Morgan who was a trainee but handled the situation very well despite his limited experience. I hope I treated him well and did not add to the difficulty of the experience. He was aided by a more senior member of staff, Akshay Sharma, who was able to fill in the gaps and answered all of my questions.
Apart from some items not delivered with the car I was very satisfied by all members of staff I encountered.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not buy a car from motorpoint there…

Do not buy a car from motorpoint there after sale service is a joke I had my car 11days in which time the engine management light has came on 4 times and is now on constantly I had the car checked over by an independent garage and numerous faults have been indicated no one will answer phones or take responsibility from Motorpoint

19 de junho de 2026
Avaliação não solicitada
logotipo da Motorpoint - Coventry

Resposta da Motorpoint - Coventry

Hi David

I am sorry to read about the experience you have described. Unfortunately, I have been unable to locate your order from the information provided. Please feel free to contact me directly with your registration number or order details, and I will personally look into this for you and do everything I can to assist.
Kind regards

Adam
Prep Support Manager

Avaliado com 1 de um total de 5 estrelas

They lie was sold a car

They lie was sold a car when i went to pay half of it on a credit card was told couldn't but way round it was to pay 1k then pay the rest to Blackhorse as a overpayment turns out BH dont take credit cards so now I have a debt collecting interest the the 0% I had on the card.. when I said I would return the car as It has a undeclared fault They lied and said I couldnt as they have the right to fix it at least once .. thats untrue if the car has only been had for 30 days or less you have the right to reject and | Have that on camera as I filmed the asshat

1 de junho de 2026
Avaliação não solicitada
logotipo da Motorpoint - Coventry

Resposta da Motorpoint - Coventry

I’m sorry to hear about your concerns and the experience you’ve described. We take matters like this very seriously and will do everything we can to help resolve the situation. From what you’ve described, it sounds as though there may have been a misunderstanding that we would like the opportunity to discuss with you and put right.

I’ve tried to call you to discuss this personally but have been unable to get through. Please could you call me back on 02475 186183 at your earliest convenience so we can look into this together.

Kind Regards

Danny
Sales Manager

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