Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Ver mais

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Veja o que dizem as avaliações
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.
The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Informações de contato
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido
- 01332 508638

Over 1000 new cars every week
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
friendly helpful people and no pressure
Pode usar a ajuda de IA para as respostasVer mais
Initial contact and information great
Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

Resposta da Motorpoint - Derby
Competitive car purchasing made easy
Pleasant atmosphere on the site
Helpful sales team, no hard sell.
Competitive pricing
Quality vehicles
Have purchased 4 or 5 car for our family over 20 years or so and not been disappointed.
The salesman did it to be fair.
Staff as always super kind and friendly…
Staff as always super kind and friendly and willing to sit and make sure everything goes smoothly. Service as always was great. Corey really made the experience as easy as possible willing to go the extra mile, nothing was too much for him. Fantastic person, all other staff were very polite and accommodating also.
Alex was very helpful
Alex was very helpful . Car ready to go . Had help around insurance . Good advise . many thanks

Resposta da Motorpoint - Derby
The staff Motorpoint Derby were exceptional
The staff Motorpoint Derby were friendly and welcoming.
Exceptional customer service without any sales pressure.
Vehicle handover was efficient and stress free.
Much better experience than any main dealer.
100% recommend Motorpoint Derby for your next vehicle purchase.
Very pleased we the service I received…
Very pleased we the service I received when I bought my new car
very good service
very good service, linked us between branches well and allowed us to test drive a car which we knew were weren't going to buy but wanted to check the model (Burnley branch - excellent). Picked up the car from Derby store, very good service - Franco

Resposta da Motorpoint - Derby
We have had our cars for over 20 years… very satisfied
We have had our cars for over 20 years from motorpoint . Always a simple process, pleasant helpful staff . Had 13 cars from them. Never a problem. We use the Derby branch but I’m sure they would all be as good. Recommend. Peter from Leicestershire
We were very happy
We were very happy . We were greeted at the door and taken to the sales person Joseph Dickinson who had already got the car ready for viewing . The deal was done and Joe was very patient and efficient … we drove home in our new car ! Highly recommend MotorPoint Derby .
Great Experience
Staff were very helpful, polite and patient. They explained everything in detail.
The prices are good compared to other companies.
Overall I had a great experience and I would definitely use again or recommend them.
Cory who assisted me purchase my new…
Cory who assisted me purchase my new vehicle was very professional and listened to what I required.
I love how the staff all seem to have a good relationship with each other and are happy at work. It creates a lovely relaxed atmosphere.
The salesman was friendly and made my…
The salesman was friendly and made my experience a good one

Resposta da Motorpoint - Derby
Great all round information provided…
Great all round information provided and very friendly staff any questions you had they would easily answer them(Derby branch)
Very friendly and obliging staff
Very friendly and obliging staff. Buying a car made easy. This is my second car from you. I would easily recommend you to friends and family. Thank you.
Very easy experience
Very easy experience, like ordering food in a restaurant.
Great service from Joshua
Pleasantly Surprised
Very helpful, polite and supportive staff, from intial contact with sales team through to the test drive prior to purchase, all the way through to the final valeting and dealing with insurance to take car home.
Couldn't have asked for a better exerience.
Oh, and the new building is welcoming and much nicer than may others.
Second time I’ve bought a car
Second time I’ve bought a car at Motorpoint Derby. The staff were very helpful, friendly and yet professional. The entire experience at the dealership was indeed a positive one. However I did not like Motorpoint telephone pool. I understand that as it is a pool, customers are dealt with quickly but it is impossible to actually talk to a specific dealership and/or salesperson (?!). When you insist, they just put you on hold for the longest time until they just cut off the call.
Conclusion: Derby Motorpoint is great. Motorpoint telephone service, rubbish
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