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Motorpoint - Derby Avaliações 

1.164
O TrustScore é 4.5 de um total de 5

4,5

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

Avaliado com 5 de um total de 5 estrelas

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.

Avaliado com 4 de um total de 5 estrelas

The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,5

Todas as avaliações

(1.164)

5.840 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Initial contact and information great

Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

18 de maio de 2026
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Resposta da Motorpoint - Derby

Thank you for your feedback. I am so sorry you were made to feel this way, if you would like to discuss this matter please feel free to call me on 01332 426728
kind regards

Avaliado com 5 de um total de 5 estrelas

Staff as always super kind and friendly…

Staff as always super kind and friendly and willing to sit and make sure everything goes smoothly. Service as always was great. Corey really made the experience as easy as possible willing to go the extra mile, nothing was too much for him. Fantastic person, all other staff were very polite and accommodating also.

18 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

Alex was very helpful

Alex was very helpful . Car ready to go . Had help around insurance . Good advise . many thanks

12 de maio de 2026
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Resposta da Motorpoint - Derby

Thanks so much for this feedback.. enjoy your new car

Avaliado com 5 de um total de 5 estrelas

The staff Motorpoint Derby were exceptional

The staff Motorpoint Derby were friendly and welcoming.
Exceptional customer service without any sales pressure.
Vehicle handover was efficient and stress free.
Much better experience than any main dealer.
100% recommend Motorpoint Derby for your next vehicle purchase.

17 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

very good service

very good service, linked us between branches well and allowed us to test drive a car which we knew were weren't going to buy but wanted to check the model (Burnley branch - excellent). Picked up the car from Derby store, very good service - Franco

9 de maio de 2026
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Resposta da Motorpoint - Derby

Thank you so much for your reply, I am so pleased you had great service enjoy your new car..

Avaliado com 5 de um total de 5 estrelas

We were very happy

We were very happy . We were greeted at the door and taken to the sales person Joseph Dickinson who had already got the car ready for viewing . The deal was done and Joe was very patient and efficient … we drove home in our new car ! Highly recommend MotorPoint Derby .

11 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Great Experience

Staff were very helpful, polite and patient. They explained everything in detail.
The prices are good compared to other companies.
Overall I had a great experience and I would definitely use again or recommend them.

8 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Cory who assisted me purchase my new…

Cory who assisted me purchase my new vehicle was very professional and listened to what I required.
I love how the staff all seem to have a good relationship with each other and are happy at work. It creates a lovely relaxed atmosphere.

5 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

The salesman was friendly and made my…

The salesman was friendly and made my experience a good one

9 de maio de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

Ahh this is so lovely to hear, I am glad your experience with us was like this, i hope you are enjoying your new car.

Avaliado com 5 de um total de 5 estrelas

Pleasantly Surprised

Very helpful, polite and supportive staff, from intial contact with sales team through to the test drive prior to purchase, all the way through to the final valeting and dealing with insurance to take car home.
Couldn't have asked for a better exerience.
Oh, and the new building is welcoming and much nicer than may others.

23 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Second time I’ve bought a car

Second time I’ve bought a car at Motorpoint Derby. The staff were very helpful, friendly and yet professional. The entire experience at the dealership was indeed a positive one. However I did not like Motorpoint telephone pool. I understand that as it is a pool, customers are dealt with quickly but it is impossible to actually talk to a specific dealership and/or salesperson (?!). When you insist, they just put you on hold for the longest time until they just cut off the call.
Conclusion: Derby Motorpoint is great. Motorpoint telephone service, rubbish

22 de abril de 2026

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