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Motorpoint - Derby Avaliações 

1.170
O TrustScore é 4.5 de um total de 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

Avaliado com 5 de um total de 5 estrelas

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

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4,6

Todas as avaliações

(1.170)

5.935 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Car purchase

No hard sell but friendly & knowledgeable on stock. Part exchange made the whole purchase pain free.
Love my new car. Thank you Motorpoint Dudley & Derby.....highly recommend!

8 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Great experience

Have bought my T-Roc from here recently and I am so pleased with the experience and service provided! From the moment we arrived we were helped straight away by Corey and he was nothing but helpful throughout! Thank you 😊

14 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have purchased cars before from Derby Motorpoint

I have purchased cars before from Motorpoint Derby . This last purchase will have been my 4th car.
I had 2 members of staff deal with me. Both were very helpful, efficient and courteous. Answered all questions I asked, if they didn’t know they found out. These 2 staff were by far the best staff I’ve dealt with 😊
I love my car and thank you

26 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Customer service

Iv been twice now and cory from derby is amazing from start to finish nothing is to much for him helping with everything
Polite
Present
Well mannered well turned out

26 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

Bunch of absolute charlatans

Bunch of absolute charlatans!

Quoted £10,900 for my car — only for the figure to start dropping the moment I arrived. I could palpably feel the attempts to reduce the price.

Apparently having a service carried out six days early (because I was out of the country when the MOT was due) now qualifies as a “partial” service history. That feels less like a genuine assessment and more like an excuse to chip away at the agreed price.

It didn’t stop there. A bonnet that had simply popped off a bracket near the headlight was dramatically reclassified as a “serious crack”, with another £600 knocked off. An exaggerated description conveniently followed by another reduction.

The whole process felt like a textbook bait-and-chip exercise — attract with a strong quote, then systematically look for technicalities to drive it down. It left me with very little confidence in the fairness or transparency of the valuation process. I had already packed my documents away before he returned with the ‘serious crack’ finding as it was blatantly obviously his desperation to make any reduction. He claimed he had to put it down as a serious crack or he’d be ‘marked down’! Are you in school fella?

Experiences like this do nothing to improve the reputation of the industry.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

Good afternoon
I am sorry to learn of your experience with Motorpoint Derby. Your feedback is taken seriously and investigated.
Thank you for bringing this to our attention.
Regards
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Audi A3 Purchase

From start to finish the process was made very simple. Ash and Kyle looked after us very well and we were delighted to drive away on the day in our new car. The service that we received from Motorpoint Derby was excellent and we will certainly return in the future.

22 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service, helpful and not pushy

We went to Motorpoint as they had a number of cars that we had shortlisted and wanted to narrow our search. We went back and bought a nearly new car on our second visit because of the excellent service received- knowledgeable, friendly and not pushy. We collected on the 3rd visit and as previously, they couldn’t have been more helpful.Thanks to Josh, Martin and Leon

20 de fevereiro de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We're delighted you found the perfect car with our assistance. It's great to hear that our team provided knowledgeable, friendly, and helpful service during your visits. Thank you for your positive feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Car Day

The customer service and been made to feel welcome was really nice

11 de fevereiro de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We appreciate you taking the time to leave us a review. We are so pleased to hear you felt welcome with our customer service.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Easy to buy

Easy to buy, good price

18 de fevereiro de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We're happy you found it easy to buy and at a good price. Thanks!

Thank you
Motorpoint

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