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Motorpoint - Newport Avaliações 

1.558
O TrustScore é 4.5 de um total de 5

4,6

Queensway Meadow Industrial Estate, NP19 4SS Newport, Gwent, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A great selection of cars in a range of specifications and sizes; everything you need in one place. No pushy or arrogant sales execs, just polite and willing to listen without trying to push cars on... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Sales personnel do not pounce on you when you walk through the door. You are free to walk around the stock and able to have the keys to any vehicle you are interested in. All employees are well pr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After dealing with CarWow and Motorway and wasting my time with their "offers" that never come anywhere near what they say when the auction happens, I got a valuation for my wife's mint 2024 Min... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The initial contact was at times frustrating, dealing with different people. Trying to move a vehicle was fairly easy when I asked if motorpoint wanted to sell the car. The actual collection of the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, Reino Unido

  • 01633 739362
Promotion box for Motorpoint - Newport

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(1.558)

6.204 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

All good car was all ready everything…

All good car was all ready everything on time all went to plan.

30 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that your experience went smoothly and according to plan. Thank you for your positive feedback; we appreciate it!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. Not pushy in anyway and insured we were happy with everything. Quick turnaround on purchasing car

5 de maio de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate you taking the time to leave us a review. We're so glad to hear that you received fantastic service and a quick turnaround without any pressure.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Always a good experience at Motorpoint

Always a good experience at Motorpoint. Good quality cars at very competitive prices. Relaxed atmosphere and pleasant staff who are happy to let you browse and also happy to answer any questions you may have. I wouldn’t buy a car from anywhere else. The coffee is good too!

4 de maio de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy you consistently have a good experience and appreciate our relaxed atmosphere and helpful staff. It's great to know you find our car prices competitive and enjoy the coffee!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Fantastic service as always.

Fantastic service as always.

28 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate you taking the time to share your wonderful experience with us; it means a lot to our team!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly and fast

Everything went smoothly and fast. From getting there to driving my new car out took around 20 minutes. Staff were friendly and efficient and I couldn't get a better price anywhere around.

24 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that your experience was smooth and fast. It's great to know our staff was friendly and efficient, and that you found the best price with us. Thanks for your positive feedback!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Michael Cartlidge looked after us…

Michael Cartlidge looked after us brilliantly

26 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that you had such a positive experience. Thank you for your kind words; we appreciate it! We will pass this onto Mike.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Quick and effective service

Quick and effective service. Can’t fault. Staff member Mick was great.

24 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate you taking the time to leave us a review. We're happy to hear you received quick and effective service from our staff.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Great Experience - Newport

Had a great buying experience with Motorpoint! Found the exact car I wanted online, paid a deposit and had a viewing. Numerous phone calls throughout to keep me in the loop. Was given keys to look around and no pressure from anyone. Car is immaculate!

28 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate you sharing your feedback. It's great to know you found the car you wanted and were kept informed throughout the process. We're happy you enjoyed the pressure-free experience and that the car was immaculate!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Smooth and simple.

A very smooth and simple process from start to finish. From the first contact made to the final hand over of the keys to the new car, every step was explained and no pressure applied. We would definitely buy again from Motorpoint.

25 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that your car buying experience was smooth and simple. It's great to know every step was explained and no pressure was applied. Thank you for your positive feedback; we appreciate it.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Great Service

Just bought my new car from Edwin Ricci at Newport. He was really helpful and gave great advice. It’s my 3rd car bought from Motorpoint and you get a great car at an excellent price.
Thanks again.

24 de abril de 2026
Avaliação não solicitada
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that you found our Edwin helpful and that you're pleased with your new car. We appreciate your continued business and thank you for sharing your positive experience!

Thank you
Motorpoint Newport

Avaliado com 4 de um total de 5 estrelas

Pleased with the car.

Sales people were great, price ok, when we went to collect the car we were told it had been valeted and ready to go, when we looked at it the foot pedals were full of mud along with the foot well, and the previous owner must have had a rear dashcam, as the trunking where the cable had been was open and had to be put back. There was no hassle and all was corrected before we left.

23 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate your feedback and are glad the sales experience was positive. We're so sorry the car's condition wasn't up to expectations upon collection and for the oversight regarding the rear. We're happy everything was resolved before you left.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, and understanding when I had forgotten my log book and then left my house keys in the new car while I went to get them! The joys of getting older !!

27 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate you sharing your experience! We're happy to hear that our team was helpful and understanding of the circumstances. Thank you for your positive feedback.

Thank you
Motorpoint Newport

Avaliado com 2 de um total de 5 estrelas

I have been a long time Motorpoint…

I have been a long time Motorpoint customer, having bought my first car from them in 2001, and had over a dozen cars since. Despite this my last two purchases have rocked my confidence in Motorpoint. Firstly I purchased a Hyundai i10 a few months back for my daughter. The car was ok, but it was the end of the month and handover at the Newport branch felt rushed. There was TMP warning light on the dash and I was told it would clear after driving. It did not and I was faced with having to sort a repair myself and claim back the cost from Motorpoint. To be fair to Motorpoint they did pay quickly. A few weeks back I went to Motorpoint Newport again to collect a Ford Puma for my wife a week earlier. Straight away I realised there was a problem as the car was not ready. I was told “it was still being prepped” but after waiting for over 40 mins it was apparent there was an after market immobiliser fitted that I was not told of and they were have trouble moving the vehicle. I finally inspected the car, the engine bay was covered in sand and it looked terrible. The engine also had a loud tapping noise from startup. I had no choice but to reject the car and return home empty handed. A massive disappointment. After discussion with my wife we decided we no longer wanted the car and asked for a refund. To Motorpoint’s credit this was sorted quickly. Will I return to Motorpoint in the future for a vehicle? I’m really not sure.

17 de abril de 2026
Avaliação não solicitada
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate your long-term patronage. We truly regret that your recent experiences did not meet expectations. We're sorry about the warning light issue and the Ford Puma's condition. would you be able the provide us some further information? NewportCustomerCare@motorpoint.co.uk and your details so that we can give you a call? We'll review what happened to prevent similar situations. Thank you for your feedback and we are truly so sorry.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Great choice,great purchase options

Great choice,great purchase options, great customer service from Edwin.

21 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy you had such a wonderful experience with our purchase options and service. We appreciate your positive feedback and thank you!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Very helpful staff (Rhys)

Very helpful staff (Rhys) . Didn't see the car that I had intended to test drive ( it was in Widnes 🫣) Came away with a beautiful car however . The 'form filling ' appears to have been simplified , which is great. This will be my 3rd car from Motorpoint .

17 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're glad you had a positive experience and appreciate your kind words about our staff. We are sorry the intended car wasn't available but are happy you found a great alternative. It's great to hear the paperwork process was simplified. Thank you for your continued loyalty!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Great salesman

Great salesman, sensible negotiation.

20 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We appreciate your feedback! Thank you very much!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

I literally found the car on their…

I literally found the car on their website on Thursday ..viewed it on the following Monday..was very pleased with it. Everything was sorted within a couple of hours and I was driving it home the same day. 😊

19 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that you found the car you wanted on our website and that you were pleased with your experience. We appreciate you taking the time to share your positive feedback!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Car bought online

I recently bought a car online from Motorpoint, and the entire process was very smooth and easy to follow, including the part exchange. The car was transferred to my nearest showroom for collection as planned, with no delays.

The collection itself was quick and straightforward, and the staff were professional and courteous throughout. Overall, it was a great experience that I would definitely recommend.

9 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that your online car purchase and part exchange went smoothly. It's great to know the car transfer and collection were quick and easy. We appreciate your recommendation and thank you for your feedback.

Thank you
Motorpoint Newport

Avaliado com 4 de um total de 5 estrelas

Sales man spent time with us to explain…

Sales man spent time with us to explain things ran throw the paperwork with us great

18 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We're happy to hear that the salesperson was helpful and thorough while assisting you. Thank you for your positive feedback and your time.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Sam was excellent at explaining our…

Sam was excellent at explaining our options. He was also very friendly.

23 de abril de 2026
logotipo da Motorpoint - Newport

Resposta da Motorpoint - Newport

We are so glad to hear that our team member was excellent at explaining your options and was friendly. We appreciate the positive feedback.

Thank you
Motorpoint Newport

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