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MotorpointAvaliações 

28.528
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He ke... Ver mais

Avaliado com 3 de um total de 5 estrelas

Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had... Ver mais

Avaliado com 5 de um total de 5 estrelas

On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the... Ver mais

Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

Promotion box for Motorpoint

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

29 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(28.528)

5.902 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic prices and great choice

Great choice of cars at very competitive prices. Cars are presented in immaculate condition and staff are really good at explaining options. we purchased a car and we were guided through the transaction details very well. We are an older couple but Jake was extremely nice and helpful with the process and payment. Excellent company.

2 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Bought a car 4 months ago

Bought a car 4 months ago. Not done many miles. Paid over £20,000 with 3 years warranty. I always wait a little before reviewing. And this why... 4 new tyres after 4 months when you pay that much money is mental!!!

Not sure who they have completing the MOT and service in there. A garage who pride themselves as much as these guys so surely shouldn't be this awful?

Please pay an extra 2k and buy from an actual audi, cupra or BMW garage etc. They are just roll in roll out and only care for quick sales.

Also 1 other thing to mention. About a week after you buy your car they absolutely hound you to review them. Clearly they're trying to get you to give them a good review while you're happy with your new car before it has several problems in 3 months

4 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Recently bought a car from Motorpoint and Kareem was absolutely amazing! From start to finish, he made the whole process completely stress-free, straightforward, and enjoyable. He was knowledgeable, professional, and went above and beyond to make sure everything went smoothly. Highly recommend both Motorpoint and Kareem for a brilliant buying experience!

27 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience

2 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent

Muhi, the guy that took me for a test drive and sold me me car was absolutely amazing. I cannot fault him at all.
Fast service everything was easy.
Had confidence in selling my old car and buying my new one.
The downside was when I was coming back with my V5C for the car I sold the admin girls were very rude refusing to help with my private place which I sold on my old car.
All the previous times I have dealt with motor point the garage has been able to provide me with new plates.
I didn't let this spoil my experience and I will be happy to return to motor point again, hopefully next time it will be longer than 10 months .

27 de junho de 2026
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Resposta da Motorpoint

Thank you for your wonderful review! We're delighted to hear that your experience with the sales team was amazing and that the service was fast and easy. We appreciate your confidence in us for both selling your old car and buying a new one. We're sorry to hear about the issue you encountered with the administrative team regarding your private plates. We value your feedback and are pleased that you'd be happy to return to us again.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

The process of purchasing a car from…

The process of purchasing a car from MotorPoint is seamless, from reviewing potential cars on line, with plenty of information provided to assist with determining your car choice, booking your car for its test drive, trade in of your old car and purchase of your new car is pretty painless, this is my 4th purchased from MotorPoint now, it’s just makes purchasing a car hassle free, would highly recommend.

2 de julho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

We are so pleased to hear that your car purchasing experience was seamless and hassle-free, especially as a returning customer! It's wonderful to know that our online information, test drive booking, and trade-in process contributed to your satisfaction. Thank you for your kind recommendation; we truly appreciate your continued trust in us.

Thank you
Motorpoint

Avaliado com 1 de um total de 5 estrelas

Was sold a damaged car

Was sold a damaged car. Avoid Motorpoint Oldbury like the plague.
I bought a car for my daughter for £11,840.
Within the first week of having the car it had to go back. The car was pulling to one side, some of the front bumper was lose and needed new clips.
They told us to take it to their tyre place to get tracking checked. They tyre place said the two front tyres was bald on the inside and both need replacing and thetracking needs doing. That was done and sorted the pulling out. The week after the expansion tank was leaking so the car went back for them to check. They said it needed topping up. So they fill it up and a couple of days after my daughter checked the car and it was leaking again.
She contacted Motorpoint and they said get in touch with Spectrum their warranty people. Spectrum told my daughter to take it to one of their garages to get it fix. The garage fixed the tracking needs doing. The week after the expansion tank was leaking so the car went back for them to check. They said it needed topping up. So they fill it up and a couple The garage fixed the problem. The garage fixed the problem. A few weeks after that the car kept smelling of petrol. It was taken to a garage they done diagnostic and changed spark plugs. A few days later it kept smelling of petrol. So she to it to the Spectrum garage. The done a diagnostic on the car and it showed a problem with the injector's. The car is now out of warranty so we are having to pay for these things to be done. The garage changed the number 2 injector and the car seems to run fine for the week.
After that engine management light come on and a few other lights lit up. The car was taken back to spectrum garage. They done another diagnostic check and it said injector 1 was not working. When the garage tried to remove this injector 1 they found it really hard and found it was glued in. The garage in their opinion that the car was sold to us like this. The cost to repair was £3390.
I went to Motorpoint Oldbury with all the evidence. Said I want them to pay for the repair or a full refund. To cut a long sorry short. They refused everything. They was no help and they said the Spectrum garage had caused the problem. Motorpoint Oldbury are a bad bad business. The hand over form that my daughter should have signed to say she was happy with the car and inspected the car. They was signed by their sales person. My daughter didn't sign and the car was not inspected. Please avoid. You have been warned. 😠😠😠

8 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very efficient service from Ibby

Very efficient service from Ibby, we would definitely recommend and buy from you again.

1 de julho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

We're delighted to hear that you received efficient service and would recommend us. We appreciate your kind words and look forward to assisting you again in the future.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Jake Blount

Jake Blount, was the person who has attend me since the beggining and his support made all difference for we choose Motorpoint. Trully recommend it.

19 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Zeynep at Chingford was super helpful

Zeynep at Chingford was super helpful, friendly and knowledgeable. Definitely put me at ease buying a car. Would recommend to anyone.

3 de julho de 2026
Avaliação não solicitada
logotipo da Motorpoint

Resposta da Motorpoint

We're so pleased to hear that our colleague was super helpful, friendly, and knowledgeable, and put you at ease during your car buying experience. Thank you for your recommendation!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Car purchase

Quality cars excellent customer service salesman Mitchell helpful and knowledgeable made a great deal to secure my purchase, second time buyer with motorpoint and i will be back.

1 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service that I would…

Excellent service that I would definitely recommend

26 de junho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

Thank you for your fantastic feedback! We are so pleased to hear that you received excellent service and would definitely recommend us.

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Friendly staff and good service 👌.

Friendly staff and good service 👌.

1 de julho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

We appreciate your feedback and are so glad to hear our team was friendly and provided good service during your visit. Thank you for your review!

Thank you
Motorpoint

Avaliado com 1 de um total de 5 estrelas

Unhappy with customer service …

Had issues with car after pick up tried to communicate with person that sold car to me totally ignored emails so contacted Edinburgh where I picked up car from and after 2or 3 emails the guy was on holiday and no response since.chose to buy car from Motorpoint because of excellent service on a previous purchase from Glasgow but this time round not happy at all.stay away from companies such as Arnold Clarke,vardy and ford because of their poor customer service but unfortunately Motorpoint just as bad

19 de janeiro de 2026
Avaliado com 4 de um total de 5 estrelas

Reece and Lee were very approachable…

Reece and Lee were very approachable and able to answer my questions and queries on the whole purchase process. One disappointment is the tyre pressure warning light came on as I drove off the forecourt & 2 wheels were missing dust caps. Easily rectified with Amazon.

28 de junho de 2026

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