True customer service is shown when the wheels fall off a matter (no pun intended) My car proved rather troublesome when, following a service, the computer could not be reset. Granted, it has taken so... Ver mais
A empresa respondeu
Alexandria Drive, Lord Sheldon Way, OL7 0QN Manchester, England, GB
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True customer service is shown when the wheels fall off a matter (no pun intended) My car proved rather troublesome when, following a service, the computer could not be reset. Granted, it has taken so... Ver mais
A empresa respondeu
Excellent customer service 👌 I dealt with Zane from the Manchester branch Pleasant experience Happy with my purchase 🎉 Thankyou to the manager too 👌
A empresa respondeu
I would highly recommend motor range to any one . Everyone was so helpful and very professional. Big shout out to ryan tattersall that made my experience even better , was very helpful, professional a... Ver mais
A empresa respondeu
Really warm and welcoming Sales person in Furqan. Kept us informed throughout the whole process of buying our car. No heavy sales patter which have experienced with other dealers. Would recommend 100%... Ver mais
A empresa respondeu
The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0161 301 6800 or live chat on our website - visit www.motorrange.co.uk. Ideally situated just off Junction 23 of the M60, Motor Range Manchester is simple to get to from all directions. You’ll find us 2 minutes from Snipe Retail Park on Lord Sheldon Way, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Alexandria Drive, Lord Sheldon Way, Manchester, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm
Alexandria Drive, Lord Sheldon Way, OL7 0QN, Manchester, England, Reino Unido
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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I bought a toyota corolla 2022 and they told me they serviced the car, yet when I cleaned and checked the car myself the air filter was dirty.
Plus the shock make noises.

Resposta da Motor Range - Manchester
Quick and smooth service, very friendly, Sal has been amazing he was very attentive and looked after us making sure we knew about everything regarding paper work and the car itself. He even greeted us with coffee (which was very nice) although Sal has been with this particular Motor Range he is a credit to your company. Thank you Sal

Resposta da Motor Range - Manchester
Amazing top quality service been so supportive would strongly recommend Paul Eastwood and Steve Powell Elliott and Arron amazing team

Resposta da Motor Range - Manchester
I highly recommend Motor Range car sales. My car broke down and it was so old - not worth fixing again. After looking at many paces we end up here and it was so nice to have enough time to look around and we were not pushed for hard sales.
Would like to give a shout to Paul Eastwood ant this branch and say Thank you for his professionalism, great advice and no question was left unanswered. We got new car super clean and sparkly, all documents were prepared perfectly. Paul sorted all!
Highly recommend 5*

Resposta da Motor Range - Manchester
The guys are fantastic and look after you well. Zain was very helpful.

Resposta da Motor Range - Manchester
Very attentive advisor Jack Garlick
Extremely helpful and informative
Excellent customer service by all staff
Warm and welcoming
Professional service provided
Would highly recommend and have been a returning customer many times previous
Excellent service

Resposta da Motor Range - Manchester
Brilliant customer service from Alec and Izain. These guys are top notch in customer service. Very attentive, fast response and explicit to ensure customer happiness. I wouldn't hesitate recommending these guys.

Resposta da Motor Range - Manchester
Ryan was really helpful from the start. Gave us a clear understanding of what it would cost for the car and everything included and made sure everything was perfect for handover. He kept in contact and made sure any questions I asked he answered and didnt mither me pestering him with lots and lots every day.

Resposta da Motor Range - Manchester
From the moment we walked into the showroom we were greeted extremely curiously by Sal. He made us feel relaxed and at ease. The finance manager Alec came on board when we had decided to purchase a fantastic BYD Seal. He was efficient and walked us through every step of the application. Our finance was accepted and we drove the vehicle away on the same day. Very very happy you so much, thank you.

Resposta da Motor Range - Manchester
Fantastic experience! From walking through the door Nav gave us a nice warm welcome. Helped show us options of cars and had good knowledge on them. Alec sorted the finance and worked well with Nav to make sure we were looked after and they took care of everything.
Fantastic team!

Resposta da Motor Range - Manchester
Got car from here in September engine management light came on in November had it scanned and found out the cause took it to these as I’ve got warranty they had it for a full day said no light came on could be battery issue. I know it wasn’t. Cleared the light carried on light came back on couple weeks later scanned it again sent them proof of the issue they took it in to be repaired on Wednesday 21st of Jan 26. So nearly 2 months to get a repair took the car on the motorway on the 25th of Jan light came back on seems like it’s not even been repaired and just cleared the light again as did before. Will be looking at how to return the car and going else where

Resposta da Motor Range - Manchester
I bought a car from Motor Range Manchester today and the service was truly exceptional.
The salesman, Sean, was incredibly knowledgeable and went the extra mile to look after us. He even arranged to have the car transferred from the Liverpool branch for me at no extra charge, which was a huge help. I visited with my three kids and they really enjoyed the visit; the team made us all feel so welcome, making the whole experience much easier for me.
When it came to the paperwork, the Manager, AJ, was brilliant. He simplified the various finance options, making everything clear and easy to understand.
Great job guys, keep going! If anyone is thinking of buying a car, I would definitely recommend this place.

Resposta da Motor Range - Manchester
I'm so happy with the service I received. Andy who helped be choose a car was so friendly and approachable. The handover was so quick and efficient.

Resposta da Motor Range - Manchester
Very helpful, excellent customer service. Nothing was too much bother! 5***** definitely use again. Andrew Baines was good to deal with.

Resposta da Motor Range - Manchester
Brilliant service throughout, Andrew Baines made the car buying process easy.

Resposta da Motor Range - Manchester
Cherie on the services desk is absolutely amazing, she has handled my situation better than I could ever ask for, keeping me up to date every step of the way and explaining everything to me clearly, could not ask for a better service.. thank you ladies

Resposta da Motor Range - Manchester
The service here was exceptional. The salesman Adam was very knowledgeable and helpful. If anyone is thinking of buying a car, i would definately recommend this place.

Resposta da Motor Range - Manchester
Furqan was very great, manage to find what i was looking for

Resposta da Motor Range - Manchester
I don't know how they can sleep at night... We purchased a car from Motor Range Manchester in December. The vehicle was delivered on 16th December, and from the very first day of use we noticed an unusual noise coming from the rear of the car.
On 27th December, a tyre warning appeared on the dashboard and the vehicle became undriveable due to a completely flat rear tyre. Our breakdown cover attended and fitted the spare tyre, at which point a large visible gash in the tyre was identified.
Despite this happening well within the first 30 days of ownership, Motor Range stated that the issue was a puncture likely caused by external factors and refused to accept responsibility. They confirmed in their final response that they would not repair or replace the tyre and would not offer a refund. Communication throughout was poor, with missed call-backs and long delays, and we were left without a usable vehicle for an extended period.
As parents with a baby, this situation was extremely stressful, and the lack of urgency or ownership shown only added to the difficulty. Based on our experience and the handling of our complaint, we will not be purchasing from Motor Range again and would not recommend them to others.

Resposta da Motor Range - Manchester
Easy purchase. No issues. Always ready to answer any questions be that on the phone or in person. This is the 2nd car I've purchased from Ryan. Friendly genuin guy

Resposta da Motor Range - Manchester
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