My experience getting a business loan through Moula was genuinely outstanding. Jessica was the person who assisted me, and she made the entire process smooth, clear, and stress‑free. Her professional... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve been working with Moula for many years now , and I’ve found them to be a big part of our small business , there are times when you need to renew some equipment , or just for cash flow over a quit... Ver mais
A empresa respondeu
I had the worst experience with Moula. We borrowed money under our business, and the loan term was for two years. Before the loan expired, we requested a payout figure, but this was not provided unti... Ver mais
I've been using Moula for the past 2 years as a commercial broker. Cannot fault them on the servicing and pricing. Always happy with the service and process it has. Most recently dealt with Adam Chua,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Moula was founded in 2013 to help hard-working business owners in Australia access the business finance they need to grow. In the past, getting a business loan meant going through weeks of paperwork, hassle, and hurdles. We use data to assess your business loan application, which means we can keep things fast and painless. Our team are finance industry experts who are passionate about using technology to simplify small business finance and backing good business.
Informações de contato
Level 5, 535 Bourke Street, 3000, Melbourne, Austrália
- 1300 88 09 72
- info@moula.com.au
- moula.com.au
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is my first time dealing with…
This is my first time dealing with Moula and very happy with the service and communication.
My experience getting a business loan…
My experience getting a business loan through Moula was genuinely outstanding. Jessica was the person who assisted me, and she made the entire process smooth, clear, and stress‑free. Her professionalism, responsiveness, and genuine willingness to help turned what could have been a complicated task into an easy, positive experience.
It was truly a 5‑star service.
I had the worst experience with Moula
I had the worst experience with Moula. We borrowed money under our business, and the loan term was for two years. Before the loan expired, we requested a payout figure, but this was not provided until we stopped making the regular repayments. Moula then placed a default against the company, and they did not update the default status until I lodged a complaint with AFCA. Only after that did they begin taking action and finally updated the default to “paid.”
Their customer service has been extremely difficult to deal with, and the Head of Finance was also unhelpful. I would not recommend that any small business borrow from them. On top of everything, their interest rate is unreasonable. Small businesses often need quick financial support, and while Moula can be fast, you end up paying the price through high interest rates and poor customer service when you need assistance.
I would like to take the loan over a…
I would like to take the loan over a lessor period

Resposta de Moula
Jess was super helpful and acted with a…
Jess was super helpful and acted with a sense of urgency as per our requirement.
Thank you Moula team xx

Resposta de Moula

Resposta de Moula

Resposta de Moula
I have never heard of this company…
I have never heard of this company previously until I approached my brother, Moula was a surprise to me how they do their paperwork it was all on line and effortless this means a lot to me as it didn’t require much time out of my busy schedule to do business and finalise everything with Moula.

Resposta de Moula
Jess from Moula was excellent during…
Jess from Moula was excellent during the process, the communication was great and kept us updated during the whole application until settlement.

Resposta de Moula

Resposta de Moula
I’ve been working with Moula for many…
I’ve been working with Moula for many years now , and I’ve found them to be a big part of our small business , there are times when you need to renew some equipment , or just for cash flow over a quite period . we have always found Moula to be very helpful and professional towards our requests.

Resposta de Moula
Very easy to deal with from application…
Very easy to deal with from application to receiving the funds.

Resposta de Moula
Website kept frozen with same error…
Website kept frozen with same error massage till my agent fix it. So annoying

Resposta de Moula
First class experience
your company representative jess was so positive and helpful it made the whole process very easy.

Resposta de Moula
Thank you Jason and Jessica who were…
Thank you Jason and Jessica who were help me apply for the fund. It take only a few days to get the fund. They so amazing, fast and easy to deal with. I would like to recommend Moula if you looking for lender who help you to grown business. They the best !

Resposta de Moula
Had a Vey bad experience and totally…
Had a Vey bad experience and totally riff off almost 5K extra they demand me to pay
And very High interest
For 6 months I almost I pad 20k in interest and 5K more on top it
Very rude staff no help full
Answer is you singed it you pay it
U will get no help from them
I am still fighting to close the loan
When I ask stop talking the money

Resposta de Moula
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







