Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Ver mais
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week. The product was exactly as described and fully working, well packaged wit... Ver mais
A empresa respondeu
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Informações de contato
3 Chirgwin Road, TR1 1TS, Truro, Reino Unido
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4,9
Excelente
206 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent prompt service/ delivery
Excellent prompt service/ delivery
Very competetive pricing
Great job
3 de fevereiro de 2021
Resposta da Mouldstop
Good afternoon Mr Hughes,
Thank you for the five stars and positive words.
We're pleased that you were happy with everything!
Kind regards,
Simon
Resposta da Mouldstop
Hi Alexander,
Thank you for the 5 stars and positive words.
Kind regards,
Simon
Resposta da Mouldstop
Good afternoon Leslie,
Thank you for the five star review.
Kind regards,
Simon
Ordered new filters for my drimaster I…
Ordered new filters for my drimaster I purchased from them a number of years ago ,they were very helpful nothing was a issue when ordering, arrived in a couple of days to guernsey, would definitely use them again
Thanks mould stop
Wayne
16 de janeiro de 2021
Resposta da Mouldstop
Good afternoon Wayne,
Thank you for the five star review and for the kind words.
Kind regards,
Simon
Fast Service
13 de janeiro de 2021
Resposta da Mouldstop
Hi Jason,
Thanks for the five stars!
Best regards,
Alan
Efficient and great value service.
I found MOULDSTOP following a websearch, as I needed some new filters for my Nu-Air. The price was the cheapest that I could find online, and I was really pleased when the filters arrived safely next day by courier.
I am really pleased with the service provided.
Thanks.
10 de janeiro de 2021
Resposta da Mouldstop
Good afternoon,
Thank you for your 5 star review and your comments.
We're pleased that you're pleased!
Best regards,
Alan
Excellent ptoduct to apply awaiting…
Excellent ptoduct to apply awaiting long term outcome.
6 de dezembro de 2020
Resposta da Mouldstop
Hi John,
Thank you for the positive review. If you have any questions please don't hesitate to contact us.
Best regards,
Alan
Order 2 filters by mistake and didn't…
Order 2 filters by mistake and didn't let me cancel the order.
24 de novembro de 2020
Resposta da Mouldstop
Hi Victor,
We're a bit confused here as we haven't got any emails from you asking to cancel?
We can also see they were delivered on the 10th on November at 14:41.
If you spoke to someone in the office could you please let us know as no one can remember anyone asking to cancel a website order for filters.
Kind regards,
Simon
Resposta da Mouldstop
Good afternoon Mr Hicks,
Thank you for your 5 star review and your kind comments.
Best regards,
Alan
Great price and fast dispatch
Great price and fast dispatch - highly recommended!
22 de outubro de 2020
Resposta da Mouldstop
Hi Mike,
Thank you for the 5 star review and we're glad you were happy.
Kind regards,
Leanne
Happy with the product I had ordered as…
Happy with the product I had ordered as suitably packaged, arrived undamaged and priced same as everyone else (think manufacturer fix the price). However, took the whole week to arrive, when the majority of competitors were offering next day delivery.
17 de outubro de 2020
Resposta da Mouldstop
Hi Rob,
Thank you for your review. We ship from wherever has the stock, be if from our warehouse or the manufacturer. In your case it was shipped from our warehouse as the manufacturer had no stock available so no one would have been able to offer next day despite advertising it!
Kind regards,
Simon
Super service
Super service, there was a slight problem with their courier, but no trouble at all with Mould Stop right on it and replacement items sent right away. Would happily recommend
16 de outubro de 2020
Resposta da Mouldstop
Hi Mark,
Thank you for your review and I'm happy you were pleased with the service.
Kind regards,
Simon
found the service and advice great from…
found the service and advice great from mouldstop. the fan they recommended has now been installed and doing an amazing job. really pleased with it. was really impressed . definately recommend them .
18 de setembro de 2020
Avaliação não solicitada
Resposta da Mouldstop
Hi Sally,
Thank you for your 5 star review and your kind words.
We do try!
Kind regards,
Simon
Resposta da Mouldstop
Hi BA,
Thank you for your positive review!
Kind regards,
Simon
Excellent service and products at a…
Excellent service and products at a good price
21 de julho de 2020
Avaliação não solicitada
Resposta da Mouldstop
Good afternoon Clive,
Thank you for your positive review.
Kind regards,
Simon
Resposta da Mouldstop
Afternoon Mr Tomlinson,
Thanks for the 5 stars!
Kind regards,
Leanne
always good value and swift delivery.
28 de junho de 2020
Avaliação não solicitada
Resposta da Mouldstop
Good afternoon Mr Whittle,
Thank you for your review and positive words.
Best regards,
Alan
The Nuaire Filters arrived promptly
The Nuaire Filters arrived promptly, and were exactly right. A good price too.
14 de março de 2020
Avaliação não solicitada
Resposta da Mouldstop
Good morning Mr Logan,
Thank you for your positive review.
Kind regards,
Simon
Would have been 5 had they sent all 3…
Would have been 5 had they sent all 3 items! Once advised they were quick to apologise and send the missing item.
6 de março de 2020
Avaliação não solicitada
Resposta da Mouldstop
Hi Philip,
Apologies for the mix up in the warehouse. I'm glad you were happy with the resolution.
Kind regards,
Leanne
Very prompt efficient service backed by…
Very prompt efficient service backed by expert advice
5 de março de 2020
Avaliação não solicitada
Resposta da Mouldstop
Good afternoon,
Thank you for your positive review, we do try!
Kind regards,
Simon
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.