Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Ver mais
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week. The product was exactly as described and fully working, well packaged wit... Ver mais
A empresa respondeu
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Informações de contato
3 Chirgwin Road, TR1 1TS, Truro, Reino Unido
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4,9
Excelente
206 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Local Company
Pleasant staff good advise.
Slight delivery delay otherwise ok
17 de fevereiro de 2020
Avaliação não solicitada
Resposta da Mouldstop
Good morning Mr Mann,
Thank you for your positive review. Apologies for the delay with delivery - we constantly review our delivery partners and change them as required.
Kind regards,
Simon
Resposta da Mouldstop
Good afternoon Mr Dunster,
Thank you for you positive review, we do try!
Best regards,
Alan
Excellent service.
14 de janeiro de 2020
Avaliação não solicitada
Resposta da Mouldstop
Hi Tony,
Thank you for your positive review. We're pleased you had a good experience.
Kind regards,
Simon
Great service
16 de dezembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Mr Fry,
Thank you for your positive review.
Kind regards,
Simon
Good service and prompt delivery
28 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Elaine,
Thank you for your positive review. We're pleased that you were happy with the service.
Kind regards,
Simon
Good customer service
I messed up the address for my order. I contacted them the next day and it was rectified immediately. Received my order to the correct address.
25 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Simon,
Thank you for the positive review.
Best regards,
Alan
Wasn't sure if PIV would make any…
Wasn't sure if PIV would make any difference but within 24 hrs no condensation on Windows ,Air feels crisp and fresh.
The whole house seams to warm up so much faster
A great product and received good prompted service.
Thanks
Will recommend this to everyone with damp issues
23 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Tony,
We're pleased that you are happy with the product and the service.
Best regards,
Alan
Speedy
OMG - my online order was sat on the doorstep before I returned from the school pickup (within the hour!). Amazing!
22 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Roisin,
It was easy enough for us to hand deliver to you as you're only twenty minutes from our warehouse!
I'm pleased you were happy with the service.
Kind regards,
Simon
Very helpful staff
Very helpful staff. Filters fitted perfectly, and reasonably priced.
19 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi John,
Thank you for the positive review. I'm glad I managed to source the correct filters for you.
Kind regards,
Simon
It was excellent service
It was excellent service
Fully satisfied with customer service
19 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Abdur,
Thank you for the positive review.
Kind regards,
Simon
great
great customer service and pricing, would highly recommend
15 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Richard,
Thank you for the positive review.
Kind regards,
Simon
Big saving on same purchase via Amazon
Goods as specified. Properly packed. Sent quickly. Far cheaper than dealing with same company via Amazon!
10 de novembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Geoff,
Thank you for the positive review. We keep our website prices cheaper than Amazon or eBay where possible.
Kind regards,
Simon
Great experience
Great experience, easy purchase and quick delivery as always
30 de outubro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Adam,
Thank you for the positive feedback.
Best regards,
Alan
Resposta da Mouldstop
Hi Ben,
Thank you for your 5 star review.
Best regards,
Alan
Good free advice as I was out of their…
Good free advice as I was out of their sister company installation range. Quick next day delivery and gave aftersales technical support efficiently
8 de outubro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Danial,
Thank you for the positive review, we're pleased that you were happy with you experience.
Best regards,
Alan
To order online was simple and fast
To order online was simple and fast. The unit itself had been installed and works really well. Happy with purchase!
24 de setembro de 2019
Avaliação não solicitada
Resposta da Mouldstop
Morning Gideon,
Thank you for the 5 star review and we're please that you are happy with everything.
Best regards,
Alan
Very helpful.Found a fan for me that…
Very helpful.Found a fan for me that was shown as out of stock.
29 de agosto de 2019
Avaliação não solicitada
Resposta da Mouldstop
Good morning,
Thank you for your 5 star review. We do try to be as helpful as we can!
Best regards,
Alan
Fast efficient service.
29 de agosto de 2019
Avaliação não solicitada
Resposta da Mouldstop
Good afternoon Mr Dawson,
Thank you for sharing your positive experience.
Kind regards,
Simon
Very helpful when I called to ask for…
Very helpful when I called to ask for payment help.
5 de abril de 2019
Avaliação não solicitada
Resposta da Mouldstop
Hi Gemma,
Thank you for your review. We do try to be helpful where we can!
Kind regards,
Simon
Resposta da Mouldstop
Hi Andrea,
Thank you for the positive review. We're please that you were happy with our service and we look forward to helping you again in the future.
Kind regards,
Simon
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