musafir.com Avaliações 649

Was one of the best experience I ever had the team response fast and they attend to your requirements. I would like to thank Danny and Hafroz for assisting obtaining two visas.

Musafir was my preferred choice after they arranged our personalised trip to Azerbaijan, Baku and Georgia, which was excellently planned and executed by them in 2019 Dec. So when we planned to visit Europe in Dec2022, it had to be Musafir, very well organized and coordinated. Thanks to Musafir team here, Ms. Beena, Ms. Subaida and Ms. Sunakshi. The tour manager, Mr. Surjeet was excellent, full of energy & taking care of each one of us with minute personal preferences & details. Extremely well guided fun filled Europe trip. Thanks Team Musafir.

We have been traveling with Musafir for over a year now and have taken their services for a group as well as private tour. We must say that they are excellent in what they do. We have thoroughly enjoyed every trip taken through them so far and looking forward to many more travel adventures with them. They are super quick in response, understands your requirements very well and advises the best. Their network in each country we travelled was superb and choice of guides excellent. Special mention for Burhan Petiwala, our go to Travel Advisor. Thanks you.

Myself and my friend recently had a trip to Nepal which was very arranged by Burhanuddin. He is very professional and accommodates all your requests and makes sure you have best holiday. Our tour guides were excellent and well knowledgeable. We are very happy with the service and strongly recommend all our family and friends to travel with Musafir.

Our trip was to Georgia and it was really nice , especially the driver and guide was too good. We got all the required info / travel guidelines via email as well as via phone call well ahead the travel date. Thank you team Musafir.

We did a family trip to Jordan, and the customer service from the initial enquiry till during the trip and after has been excellent, Special shout out to our great driver Mohammad who took us around Jordan, extremely friendly, professional and calm, had a great trip.

Requested Visa for my family and was issued in just two days. Will use their services again, definitely.
Thanks Musafir.

Amazing & unbelievably prompt & efficient service by Mr Syed Hussain of Musafir.com. VISA delivered well ahead of time with minimum interactions.
Strongly recommend Mr Syed Hussain for all Visa services- who’s going to be my travel agent for rest of my stay in UAE!
Warm regards:
Dr Junaid Nawaz/Cardiologist,Al Ain

Commitment well delivered. Special thanks to Mr. Sayed Husain for being an amazing support. Swift replies every time, he said it and he did it.

Highly recommended for all visa requirements.

I recently had a Bali trip through Musafir and the experience was very good. Flight, Stay and sight seen were very well organized and value for money. I have multiple experience with Musafir and I am very much happy with their service.

We had gone our first Georgia trip through Musafir in December 2022.As I was planning , I was against going through an agency. So I planned individually and took prices. When I came across Musafir, I found their prices are not high and they are offering a privatized tour package. So I decided to go through.
Our experience throughout the trip was excellent. The driver, the tour guide, the hotel everything was perfect. The driver and guide was very cooperative and gave us comfort while we were with them.
Thank you Musafir team specially Famida who was my initial contact and answering all my queries.

Communication: Super swift, helpful with prompt responses
Visa arrival time: 1 day after the payment. Usually the timeline given is 4 days.

In the end, special thanks to Hussain for being patient throughout the conversation and making it a swift experience.

Great customer service. Very professional, convenient and timely.

Dear all in this ageny travel the service was very poor , i have one problem for my ticket airline with turkish airline
the trkish airline they said you need to contact you travel agency but when i tray to call them they never answer in the phone after i go directly to them (agency travel ) the gentleman he said okay I will call them but he didn't' call because when i call they said we didn't receive any email from them i waiting for 1 months and half after he said to me i can't make solution for your request you can call by your self ........ this is how they talk with the guest also every days he said different story the place very pretty but the service very disappointing

I had to book an airline ticket which otherwise would have expired. prior to booking I checked with Emirates whether or not I can change the ticket (date & destination). Emirates gave the ok saying the ticket can be changed but if booked through an agency only the agency can change it. Once the ticket was booked through Musafir I checked again with Emirates and reconfirmed that booking can be changed only through Musafir. Called Musafir who then told me that he can’t change the ticket because I am requesting change to another sector/destination. He then said I need to contact Emirates. He also reconfirmed that with his Manager. Tired of the back and forth I decided to visit the Emirates Airlines office (drove 45min one way) to then being told that they can’t change the ticket for me but only Musafir can. While at Emirates I called Musafir, got connected to a lady this time who sad that she can change my ticket (surprise….just wasted 45min of a car ride) BUT it can only be changed through my employer who originally booked the ticket. What a total waste of time.

Mr kurshid will gratefull for last min help to get my sister visa no change.
thank u so much
also ms divya for always helping out

We had booked a trip to Turkey in December 2022 through Musafir. This was second trip booked through them, the first was Georgia in 2021. The service is good and booking compared to other service provider Musafir does it better by covering most of the required thing in the package. More to it we can customize it according to our need at a affordable cost.

Burhan was excellent and we had troubled him so much with our queries where he need to get info from the local or that country team and for so many changes in our itinerary, yet he did all with great pleasure.

I highly recommend to book your tour packages with Musafir.

Excellent customer service and the response was exquisite. Highly recommended