musafir.com Avaliações 649

Very much happy and satisfied with the team and support they provide in visa consultation. Very much recommended for all the travel, visa, flight tickets etc. consultation services.

Our Turkey trip was amazing, thanks to Musafir staff, esp. Burhanuddin Petiwala who answered all our queries before we booked the trip.We were well taken care on the trip and found it well organized. Our tour guide was friendly and accommodating. Overall, it was a great experience.

It was our Frist experience with Musafir and this one is one of the most memorable Trip for us to Turkey.
Most of the things were managed well, Transportation, Hotel stay and Trip schedule.
Also very profession and knowledgeable Local Guide which made our trip more memorable.
Excellent support from Musafir team thanks to Burhanuddin bhai / Sunakshi/ Vignesh a lot, they even attended our calls and replied to our message during trip.

Few improvements that should be looked at;
1) Lunch / Dinner agreement need to be improved
2) Last day we spend most of the the time on airport, that could have manage better.
However we have more happy moments than few issues

Thanks a lot

Excellent customer service by Musafir staff. I want to thank Mr. Khurshid from Abu Dhabi Hamdan branch for his efficient and dedicated service. He was very patient while handling our queries and managed a certain emergency task with speed and accuracy.

Was one of our best experiences with Musafir.
We took a Kenyan Safari trip - private package tailor made for three people.
From the transfers, the Guide, the hotels to the spacing out of the different experiences - everything was perfect. Thank you Musafir.

Thanks to Musafir team Harleen & Vignesh for planning Italy vacation! All services offered as committed by Musafir..other than the Hotel in Venice everything was worth the time..Thanks to Musafir team for 3rd successful vacation execution for us..

Our first experience with Musafir for our trip to Serbia was great. Mr. Burhanuddin helped us plan our trip and he was always available for support. Special thanks to Mr. Vignesh as well from the team who was very cooperative with my concerns and made sure he adequately addressed those concerns. Our guide in Serbia, Mr. Igor, was very knowledgeable and friendly and made the trip extra special. Only downside was that the hotel, although close to the city center, did not have a lot of food options, especially for dinner. We also faced flight delays both while traveling to and from Serbia but that was not in the hands of Musafir. Overall, we highly recommend Musafir for a well organized and wholesome trip experience.

Amazing experience, very professional and supportive staffs and great organisation.. I’ll go with then again and again

I really like booking my trips with Musafir. they look after everything so that you can have a peaceful holiday and a hassle free trip :)

Did phuket tour from musafir got all the facilities which were committed , over all experience was great. It was my first experience with Musafir would definitely prefer Musafir again for my next trip.

Nice arrangements and nicely crafted itenary...

This was our second experience with Musafir. We had an awesome and memorable trip to Turkey. Starting from the transportation to the hotel accommodation every thing was perfect. I would like to thank our tour guide Mustafa who managed the whole group very efficiently. I would like to appreciate the Musafir team for their time to time reminder for the trip and also their timely assistance for our visa processing. I cannot wait to plan our next trip with Musafir.

Brilliant service!! Well organized trip😃

It was my second time that I applied the UAE tourist visas for my wife and kids through Musafir.com. it has been really straightforward, professional and convenient process and assistance from Musafir team specially Mr. Faisal has been outstanding. I highly recommend using Musafir.com for UAE visas and tickets as well

I communicated with Beena for KSA visa, after I used another Fraud Travel agency, and she was amazing, kind enough to proceed and take action immediately and issue the visa immediately. this is an outstanding service. i recommend you all to contact Musafir and Beena for any further request. Yasmine

Excellent and prompt service. Got all 3 visas within half an hour of applying. Thank you so much.

Good tours and travels, arranged nicely, enjoyed

Had a great experience and support from Mr. Burhanuddin Petiwala in organizing the trip . Location of the resort was amazing

Improvement opportunity:
Plan a flight to minimize the time gap between flight arrivals and hotel check ins . The gap was very high and very tiring to sit at reception for so many hours

The whole package was great .. local support was excellent. Overall a comfortable and fantastic experience.

Like:
The hotels booked was good in both place,and the driver was on time.
Dislike
The ticket we received less than 20 hrs before departure, eventhough they assured the ticket is booked.
We were 8 plus 2 kids in total as family, we all were given seats in differnt corners of the flight.
The breakfast in theatrum,one hotel where we stayed max time was terrible, same menu all 3 days and food is ice cold except sausage.
The driver who took us around was very good , but he doesn't understand one word in English , so always we had to call the representative to translate to Convey information.
The ticket entry to the cable car and other was not given or informed in the counter because of whixh we had to wait for more than 1 hr in the chilling weather outside in minus 12 for the representative to Co ordinate and make payment online and then go for the cable.
In the itenary though wine making and carpet weaving area was supposed to cover, but as they hadn't taken prior approval, we could not go these places which was the only 2 places we cdnt cover in the itenary.

Rest..Azerbaijan is a very good country to visit.
The tour was good, needs bit of improvement in proper planning and execution

While going make sure your clothes are good for climate of minus degrees..and ensure you have the entrance ticket copy of the places included in the itenary or you will have to pay again.