musicGuard Avaliações 266

My claim was processed very quickly & efficiently once I had submitted the supporting documentation.

Settlement payment was initiated within 10 days of submitting my claim.

Definitely recommend - 5*

I have been with Music guard for many years their customer service is always outstanding, friendly and efficient. Nothing is ever too much trouble I would not use any other company.

Never have to make a claim, covered my new deck with them. Fast and efficient thank you.

Amazing service. Thank you to Toby for handling the situation with the utmost professionalism

Straight forward, quick and friendly service, I would highly recommend

The whole process was easily, speedy and supportive. Communication with all staff was easy, relaxed and clear.
Information shared was again clear and easy.
Staff were polite, approachable as well as being professional

Staff member I spoke to over the phone was very helpful and professional, done what I needed to with ease. Would definitely recommend.

I had my dj equipment insured with music guard. Once i collated all the relevant information for them to process my claim everything was sorted promptly. Great company and everyone was helpful.

Really impressed with how they have handled my claim, quickly and responsively, best insurance for music equipment

The ease of dealing with the agents. Being a stressful time, they made sure to deal with my case swiftly and orderly.

Renewed my policy by phone, Caitlin was very helpful and friendly. She read through the necessary policy details, and sorted out the payment easily but phone.

This was a fairly easy process. A prompt and friendly service. My instrument will soon be repaired and back in my hands.
Many thanks.

As ever,query dealt with politely,efficiently and helpfully. Really quick and a pleasure to talk to. Renewed policy yet again.

Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well covered with an affordable premium. Always lovely when you don't have to hold forever to speak to an adviser. I'm always impressed when I phone- they send out public liability cert & insurance docs very promptly

Slow communication. But overall fair

Good communications and
helpful.

Been with company many years, received renewal and i askeuardd for it to be looked at, and they managed to give me a much better price. Having to make a claim was simple and easy with no fuss, gave evidence they needed at 15.25 on a friday afternoon and claim was agreed by 17.00 that evening. Jamie my claims handler could not have made the process any easier. Will always continue to use Music Guard, im in my 14th year now

Very helpful and informative. Talked me through the process and made sure I had everything required to claim

Sadly had to make a claim on my MacBook Pro and was unsure what to do has this was my first ever claim on any form of insurance. The service I received was amazing,very helpful and everything was explained. Such an easy process and was delt with so quickly. Can’t thank the Jaime and the team enough.