Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Ver mais
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Veja o que dizem as avaliações
Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... Ver mais
A empresa respondeu
I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... Ver mais
Music guard has acted very Professionally when dealing with my claim to buy back some of my equipment that was lost to the Shurgard storage unit fire on Purley way Croydon. We the customers are still... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Providing insurance to protect the UK's musicians and DJ's for over 20 years
Informações de contato
Reino Unido
- musicguard.co.uk
4,9
Excelente
268 avaliações
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Excellent insurance for semi pro…
Excellent insurance for semi pro musicians. PL cover without breaking the bank.
29 de junho de 2021
Just the right one…
I’ve been with this insurance for my DJ equipment and it suits me.
27 de junho de 2021
Great service as usual
Great service as usual. Certainly the best company for Musical instrument cover.
1 de junho de 2021
Always helpful service
Always helpful service, kind and friendly staff very precise with what I need on the service I require!
30 de maio de 2021
Was so surprised how easy and stress…
Was so surprised how easy and stress free music guard made it for me, helping me from start to finish. And only took a week too complete. Cannot recommend them highly enough
16 de maio de 2021
Avaliação não solicitada
Highly recommended
As a working DJ I’ve been using Music guard to insure my equipment for the last 2 years, in that time I’ve made 2 claims and the service I was provided has been 2nd to none. I would highly recommend this company
21 de abril de 2021
Avaliação não solicitada
Bad service
Bad service. I was with them since 2012 and left them in December 2020. No claim made during the whole time. After I left, they charged a fee, then they shortchanged me a refund and now I’m still chasing them but getting the total run around.
27 de janeiro de 2021
Avaliação não solicitada
Resposta da musicGuard
We are sorry to hear that you weren't satisfied with our customer service in this instance and for the delayed refund. The payment taken after you cancelled the policy was due to your direct debit payment already being processed by your bank. This was subsequently refunded on a pro-rata basis from the point of cancellation.
If this is still outstanding and you would like to raise this feedback further then please contact us on 0333 004 3444 and a member of our Customer Service team will be able to log a complaint for you.
Thanks
The musicGuard Team
Very good team
Very good team, Dean is very good and understandable.
Thank you for your help.
Also Jamie as every time I called he was shilling to help
15 de dezembro de 2020
Avaliação não solicitada
The agent was exceptional and friendly
24 de novembro de 2020
It’s a good service working more for…
It’s a good service working more for the gigging musicians than our static music club venue
But it covers our needs and the folks are easy to deal with
30 de outubro de 2020
Piece of Mind Sorted quickly.
Excellent service. Called me up when my policy was due for renewal and everything was pretty straightforward. Even managed to get cover for some of my gear that’s kept in my studio, which is a wooden building and no one would ever insure. I had to add a fire extinguisher and a smoke alarm and it was good to go. Highly recommended.
29 de outubro de 2020
I had a very productive call with a…
I had a very productive call with a woman from the insurance company as I was thinking of changing to another company as my policy had gone up by 50% for no apparent reason. After talking about the add ons of my policy which were no longer relevant we reduced the policy to last year's price. Happy day!
22 de outubro de 2020
20 years of Great Cover
I have been with Music Guard for over 20 years now. Although there were a number of challenges with my renewal this year they were sorted out quickly and without any drama. I am looking forward to another year of great cover.
22 de setembro de 2020
Avaliação não solicitada
The girl on the phone was very polite
The girl on the phone was very polite, throughout and explained everything.
21 de setembro de 2020
Avaliação não solicitada
Great service
Never any bother with MusicGuard. On my last renewal, the Customer service representative was very pleasant, very helpful and could answer my enquiries.
20 de setembro de 2020
Avaliação não solicitada
They were great!
16 de setembro de 2020
Avaliação não solicitada
Excellent Service polite advisor
16 de setembro de 2020
Avaliação não solicitada
Top service when renewing hope that…
Top service when renewing hope that relates to any claims !!! Lol
16 de setembro de 2020
Avaliação não solicitada
Go there in the end.
Once I finally spoke to someone who was capable - the service was excellent.
27 de julho de 2020
Avaliação não solicitada
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