MusicTeachers.co.uk Avaliações 

238
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Harrison is great - has been super kind and flexible in accommodating my class. very professional in teaching, he helped me pick up the guitar after 10 years, going quickly through all the basics t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I can't recommend booking lessons through this platform enough. Following concerns about a recent lesson experience I'd had (as an adult female learner), I reached out for some advice. MusicTeacher... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found Simon to be very patient and polite. His professional approach to our 13 year old son is why I can recommend his guitar lessons. Simon also demonstrates very good communication, he always re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Charlotte is a fabulous teacher. Very patient with an old beginner. The musicteachers system is easy to navigate and I was lucky to find such a gifted teacher so close to home.

Detalhes da empresa

  1. Professor de música
  2. Comércio online
  3. Professor particular

Escrito pela empresa

MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

238 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,7

Todas as avaliações

(238)

172 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A brilliant music service for us all

Music Teachers is a really excellent platform for bringing teachers and students together. In my experience, Alex, Helen and James are warm and friendly, very efficient, and enthusiastic about making it work for everyone. Queries are answered promptly and help is always at hand. They run a super smooth ship and I am very happy to be on board. A pleasure to work with, I recommend Music Teachers wholeheartedly.

4 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From a Teacher's perspective

MusicTeachers is run by a very friendly, responsive team who helped me fully in the set up process (which involves getting a DBS check to ensure all students are safe when learning with their teachers), helping choose and edit the right photos and profile text to stand out, in addition to answering any queries I have had quickly and even helping meet with students before their first lesson with me, to ensure they are technically able to do so for online lessons.

The platform is super easy to use, for messaging pupils, setting up lessons and seeing earnings. There is an online classroom too (though you're also free to use another platform like Google meet if you wish). They charge quite a high commission to teachers on lessons taught (which reduces the more hours you have taught on the platform), which at first put me off as having been teaching for over 15 years, I do have students from other platforms where I pay for a premium advert but then keep all earnings; however their investment in advertising and attention to a quality student experience most definitely shows and sets them apart from other platforms in a big way, as I have had so many new students from them in a very short period of time that I am about to have to place an advisory that I have only limited availability left!! All students who have joined me through the site are a joy to teach and I fully believe therefore that the commission paid is a worthy business expense, as I wouldn't have been able to help those students without MusicTeachers and I will definitely be remaining a teacher on their site. I recommend them wholeheartedly to other music teachers, whether you teach online or in-person and for students it's a fantastic platform as you can search through multiple profiles easily and find the right teacher for you.

25 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

I have only ever received excellent customer service from this company. They go above and beyond, an easy five stars and I don’t make a habit of leaving reviews

20 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Andrew Haines Bass Guitar

Andrew Haines - Bass Guitar Tutor.

Has been extremely helpful and so welcoming to one of our clients with a learning disability. Has really put in so much effort and taken the time to explain things to him. Thank you SO much Andy! You are brilliant :-) 100% recommend

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently finished my application

I recently finished my application and my profile is now live. The support I received throughout from Callum has been very useful and informative, never missing out any details. I look forward to booking clients soon!

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Opportunity!

As a teacher using an online platform I look at 3 main criteria: functionality, ease of use (student and teacher) and support. MusicTeachers provide these to a high standard.
If the business side is considered, the payment system, price editing and access to relevant data works very well and promptly.
The staff at MusicTeachers are personable, very efficient and are a credit to the platform.
You might have guessed reading this, I'm a fan! I do not hesitate in recommending this platform to any teacher wanting to develop their online presence and supporting students in a global market

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous service from James @ musicteachers

James at MusicTeachers was amazing this morning. His patience over a problem I had has encouraged me to write a review straight away. I've only just started with Music Teachers. I had a problem with not being able to hear the teacher's( Sophia) piano playing. Sophia asked James to help me. He was prompt. It turns out that my Asus laptop sound settings needed adjusting. Feeling slightly guilty as I wasted a lot of James time as I realised only after 45 mins that I hadn't actually registered my laptop when bought in July 24. Once I registered James was able to help out on the settings. I'm impressed by his patience. I'm truly grateful for the help and the manner in which he gave it. I've also learned a few technical things aswell. Thanks James and I wish the company all the best.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This platform has changed my life! I'm now a fully self-employed musician!

I just wanted to write and say a big thank you for this platform! It's completely changed my life: I am now a full-time self-employed musician - my dream has come true! I quit my cafe job in August to teach singing from the comfort of my own home during the week, and still get to do my gig work on weekends.
I love teaching so much, I've truly found my purpose and calling in life and I love every single day of my life - I no longer get Sunday Scaries, I get so excited Sunday evenings knowing I get to teach the next day. It's only been a few months but I've got so many students already, and they're all amazing - they're making so much progress and I'm so honoured to be able to help them find and develop their unique voices and build confidence through singing and beyond. All the while not having to waste time doing the admin of chasing invoices etc as you guys handle all of that for me!

The website itself is so so easy to use, and I really appreciate the speedy payments and the clear invoices makes my finances so easy to manage.

I'm truly so grateful for MusicTeachers.co.uk!

4 de outubro de 2024
Avaliação não solicitada
logotipo da MusicTeachers.co.uk

Resposta da MusicTeachers.co.uk

Poppy - goodness me what a lovely review. Thank you for taking the time to describe the experience we strive to provide for you and all teachers who use our platform. It means the world to us - thank you and long may we work together. Alex.

Avaliado com 5 de um total de 5 estrelas

Great experience and helpful staff

Plenty of teachers to choose from. Very clean UI. You can book block of 40 lessons at a big discount. You can then cancel at any time and get a refund for any unused lessons, no questions asked. Staff replies very quickly. I feel some of the negative reviews on this profile are meant for the corresponding teachers and not for the service itself. Will be using this service in the future.

10 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No lesson although paid in advance

I turned up for a first online saxophone lesson.
I was in the music class room for 20 mns and the teacher did not respond to my messages asking if he could hear me or see me.
I saw that he connected for two mns then logged off without replying to any of my messages although my video and audio were on.
I found his contact details on his own professional website, and tried to call him and texted him and asked if he could log on.
He never joined the lesson.
In fact he never returned my messages on your website.
He returned my text on his mobile number very late in the evening to apologise for not giving me the lesson and suggest a lesson next week.
I am not interested.
Had I not found his mobile number on his professional website he wouldn’t have got back to me as he didn’t return any of my messages on your website.
This is totally unprofessional and is not exactly the type of connection I was seeking to establish with a teacher for a first lesson which potentially would have lead to many more.
Please can I get a reimbursement of the £50 i paid in advance for a lesson I never got and which I am there for entitled to.
And I hope you remind this teacher of simple rules of courtesy.
Thanks & regards

1 de agosto de 2024
Avaliação não solicitada
logotipo da MusicTeachers.co.uk

Resposta da MusicTeachers.co.uk

Dear Anouck, Thank you for leaving this review and also for contacting via our support channels. I'm very sorry for your experience which is a highly unusual thanks to the standards of professionalism across the platform. A first lesson should be an exciting and positive experience, so it feels especially disappointing to be let down. We've learnt it's important to understand the facts from all sides as a first step and this process has begun thanks to your message to our support team earlier. I'm also pleased that less than 24 hours after you reported this issue, a full refund is on it's way to you. We stand ready to help support you further and, once again, I'm very sorry for the disappointment at a missed first lesson. With best wishes,
Alex.

Avaliado com 5 de um total de 5 estrelas

Generally a great service

Generally a great service. I recently had to request a refund because I was no longer able to continue with a block of lessons I had pre-booked. This was dealt with very promptly.

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The No.1 Site For Becoming A Music Tutor

I have been a tutor with the musicteachers platform for half a year now and I have been consistently impressed with their dedication to delivering a high quality service for both tutors and pupils alike.

Having used other tutoring sites, it is clear that music teachers are head and shoulders above their competition. Their technical support is 2nd to none. Their willingness to resolve issues such as refunds is always prompt and completed hassle free.

With musicteachers I get a steady inflow of new student inquiries whereas with other platforms I have had no such luck. Nothing but good things to say about my experience using their platform. They have helped me build a great career for myself I can't thank them enough!!

Their cut is more than reasonable for how great a job they do on their end. No complaints at all.

Whether you are a tutor or student musicteachers is the greatest site for high quality reliable music lessons.

19 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rude!!!

What an abysmal outfit.
My wife recently contacting this outfit, enquiring voice/singing coaching.
To her dismay, her contact was met with her being 'blocked' simply because she asked to actually speak with someone so as to have an actual conversation regarding her situation and what she was looking to achieve from this experience.
What sort of people are you to think this child like attitude is ok?
To think that an email only contact is the only way forward is actually a backward way of thinking.
And to then 'block' someone simply because they asked to speak to a person is despicable.

16 de abril de 2024
Avaliação não solicitada
logotipo da MusicTeachers.co.uk

Resposta da MusicTeachers.co.uk

Stewart, Thank you for leaving this review. I'm very grateful that you also wrote to our support team, meaning we could investigate what happened.

MusicTeachers.co.uk acts as a platform to enable communication and lesson bookings between teacher and student. Your wife communicated directly with her chosen teacher, with both parties using their accounts with us to facilitate. I wanted to make this clear communication was between a teacher and your wife.

Upon invesitgation, we found that the teacher had used an automatic decline tool, having reached the conclusion that he wasn't the best person to help. Whilst we are certain that his intention was not be rude, we are equally certain given the nature of the conversation that this was the outcome. We completely agree with your view here.

We were able to bring this matter to the teacher's attention and an apology was sent through to you, along with the offer of a complimentary first lesson by further way of apology.

Thankfully, incidents like this are very, very rare. The vast majority of reviews left regarding teachers on the platform are 5-star and hugely positive.

Where there is a problem, we are here to investigate, support and ensure we learn from them.

Once again, thank you for taking the time to leave this review and for your assistance during the investigation.

With best wishes,

Alex.

Avaliado com 5 de um total de 5 estrelas

It was very quick and easy to set up…

It was very quick and easy to set up music lessons for my son with MusicTeachers. All questions I had were answered quickly by the team and lessons themselves were fantastic. I would highly recommend MusicTeachers.

2 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

While I share some concerns expressed…

While I share some concerns expressed in other reviews regarding the company's shift to an entirely different scheme, I was truly impressed by the unparalleled level of service I received. They listen to what you need and go the extra mile to solve problems.
Especially James, who's super helpful, knowledgeable, super geeky (in a good way!), and has amazing writing skills that came in handy when explaining tricky tech stuff. He even helped me pick the right equipment, even though it wasn't his job. On top of that, he's friendly and professional. I know it sounds like a James fan club, but he was that good.

1 de fevereiro de 2024
Avaliação não solicitada

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