Avoid at all costs! We moved a few months ago and have been unable to update our dogs details as the website is useless and they have made it impossible to speak to anyone. In fact they have us liste... Ver mais
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Veja o que dizem as avaliações
Terrible. We've had a dog surrendered to our rescue and we need to change the microchip chip details to us as required by law. We've had the dog since 24th May and we are still struggling to get the... Ver mais
Once understanding the choice of register and payment choices it than was simple and managed to do it BUT VERY EXPENSIVE TO CHANGE OVER REG .VETS ARE MUCH CHEAPER ..also company takes long in emails... Ver mais
Not the most user friendly website to navigate. I needed to register my pet's microchip and paid £30. You receive an invoice with an order number which seems a bit odd when I'm paying for a registra... Ver mais
A empresa respondeu
Detalhes da empresa
- Pet Shop
- também em
- Atacadista de Produtos Agrícolas
- Loja de suprimentos para animais de estimação
- Organização Protetora dos Animais
- Serviço Agropecuário
- Serviço de Controle de Animais
Escrito pela empresa
We provide microchipping. You can learn to microchip with Evolution Training. Gain qualifications with certificate & I.D card. Fully government compliant microchip database. Register your pet microchips online with us. Transfer your keeper details from your breeders microchip information online. We sell pet supplies. You can purchase your own My Animal Trace animal I.D card. Buy microchips, RFID scanners, sharps bin, plus more! Contact us 24/7. Book your training course online. Find microchip implanter in your area. Look up missing pets with our My Animal Trace pet Microchip Look up tool. Enter any pet microchip number to find it's registered database. We search all government compliant databases with our look up tool, giving optimal chance of finding keeper.
Informações de contato
864 Manchester road, OL11 2SP, Rochdale, Reino Unido
- 0330 223 6237
- info@myanimaltrace.com
- myanimaltrace.com
2,2
Ruim
144 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 12% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Great service very easy and…
Excellent Great service very easy and very fast to sort out
10 de agosto de 2022
Resposta da My Animal Trace
Good Evening,
Thank you for your review! Your feedback is highly appreciated.
Kind regards,
My Animal Trace Customer Care Team
Very quick and easy
7 de agosto de 2022
Resposta da My Animal Trace
Good evening,
Thank you for your feedback, it is greatly appreciated.
Kind regards,
My Animal Trace Customer Care Team
The lady who sorted my dog…
The lady who sorted my dog registration was very good and she so helpful and friendly thank s bill
22 de julho de 2022
Resposta da My Animal Trace
Good afternoon,
Thank you for your lovely review, it was a pleasure to help :)
Kind regards,
The My Animal Trace Customer Care Team
Resposta da My Animal Trace
Good morning,
Thank you for your feedback, it is greatly appreciated.
Kind regards
The Team at My Animal Trace
Very good service thank you
11 de julho de 2022
Resposta da My Animal Trace
Good evening,
Thank you very much!
Your feedback is greatly appreciated😊
Kind regards,
The Team at My Animal Trace
Bit tricky to add date of birth of…
Bit tricky to add date of birth of puppy but it allowed me to eventually put the correct month.
26 de junho de 2022
Resposta da My Animal Trace
Good morning,
Thank you for your feedback and review, we appreciate your comments and will ask the I.T team to check out the D.O.B, see if we can make this easier for future customers.
Many thanks,
The My Animal Trace Customer Care Team
Really easy to transfer ownership
Really easy to transfer ownership for our puppy, website really simple
21 de junho de 2022
Resposta da My Animal Trace
Good morning,
Thank you for your review, your feedback is greatly appreciated.
Kind regards,
The Team at My Animal Trace
It’s the best!
It’s very straightforward on how to register your dog, quick and efficient service there’s no one better!
19 de junho de 2022
Good reliable service.
18 de junho de 2022
Resposta da My Animal Trace
Good Afternoon,
Thank you for your review it is more than appreciated.
Kind regards,
The Team at My Animal Trace
The best to use
Very professional. Website was very easy to use, simple and effective. great work guys keep up the hard work.
15 de junho de 2022
Resposta da My Animal Trace
Good Afternoon.
Your feedback is greatly appreciated.
Many Thanks,
The Team at My Animal Trace
Great website and customer service
Great website and customer service. I would highly recommend this company.
1 de junho de 2022
Avaliação não solicitada
Excellent service
26 de maio de 2022
Resposta da My Animal Trace
Good morning,
Thank you, your feedback is more than appreciated.
Kind regards,
The My Animal Trace Team
Very easy to do and cheap considering…
Very easy to do and cheap considering it may get your pet back !!
25 de maio de 2022
Resposta da My Animal Trace
Thank you, your feedback is truly appreciated! Best wishes with your new pet😊
Kind regards,
The Team at My Animal Trace
Payment line was down,took phone calls…
Payment line was down,took phone calls to sort
2 de maio de 2022
Resposta da My Animal Trace
Good afternoon,
Thank you for your review, much appreciated:)
Kind regards
My Animal Trace Customer Care Team
Microchipping course
I did a micro chipping course with my animal trace, I found the training really good it gave me good knowledge, everything was explained in a way I could understand been a beginner and all my questions Where answered,
The trainers made me feel relaxed and comfortable, when it came to doing the practical part of the training I was a little nervous but having the training and the trainers helping me step by step I felt confident in doing this, I have since microchipped quite a few dogs/cats/kittens and pups, I’m still learning and if I need to ask questions I contact them and they help me (I ask a lot 😂)
Would definitely recommend and I’m hoping to do more courses with them in the future ☺️
28 de abril de 2022
Resposta da My Animal Trace
Thank you so much Amanda you were a pleasure to have on the course and we truly appreciate you as a member of the My Animal Trace team! We look forward to seeing you on future courses :)
Found it very simple on android phone…
Found it very simple on android phone as opposed to laptop, for people who find modern tech a problem then I suggest the phone is the way.
16 de abril de 2022
Resposta da My Animal Trace
Good evening,
Thank you for your feedback it is much appreciated.
Kind regards,
My Animal Trace Customer Care Team
Very easy process any great value for…
Very easy process any great value for money also I love my ID card for my pet dog
10 de fevereiro de 2022
Avaliação não solicitada
Resposta da My Animal Trace
Thank you
We really appreciate your feedback.
My Animal Trace
Customer Care Team
Great service
Very professional and great service. Highly recommend.
10 de fevereiro de 2022
Avaliação não solicitada
Resposta da My Animal Trace
Hello,
Thank you for your feedback it is highly appreciated.
Kind regards,
My Animal Trace
Customer Care Team
Bloody outstanding service
Bloody outstanding service, with friendly and helpful staff.
10 de fevereiro de 2022
Avaliação não solicitada
Resposta da My Animal Trace
Hello,
Thank you, your feedback is truly appreciated.
Kind regards,
My Animal Trace
Customer Care Team
I had a very good experience with my…
I had a very good experience with my animal trace, they were very welcoming and outgoing and made sure my dog was very comfortable through out getting his chip. Would definitely use them again.
2 de fevereiro de 2022
Avaliação não solicitada
Resposta da My Animal Trace
Hello,
Thank you very much for your review, much appreciated.
Kind regards,
My Animal Trace
Customer Care Team
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