MyBoilerService.com Avaliações 

4.396
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First reported smell of oil after last delivery. Asked for a service but 10th May given as first date. Rang back of few days later concerned with the smell and with infant sleeping in room above the b... Ver mais

Avaliado com 5 de um total de 5 estrelas

As others have said, getting an Oil Boiler serviced can be difficult finding someone. So after finding MyBoilerService, I admit I was a little sceptical at first. So created an account. Filled in m... Ver mais

Avaliado com 5 de um total de 5 estrelas

The company i used, recommended to me via MyBoilerService.com, was RCN Heating Services Ltd . The engineer, Paul, was great as he arrived on time, carried out his work professionally and efficiently,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Encanador
  2. também em
  3. Serviço de Instalação de Gás

MyBoilerService.com

Escrito pela empresa

Get free online quotes, from trusted OFTEC and Gas Safe registered engineers, in your local area.
As well as offering a quick way to get competitive online quotes from independent engineers, we work hard to make sure that our customers get the best service possible - from the moment you log on to our website, to after the work is complete.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(4.396)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Rubbish service

Have stayed in on 3 occasions waiting for boiler engineer & every time a no show. Won't be waiting anymore.

26 de agosto de 2024
Avaliação não solicitada
logotipo da MyBoilerService.com

Resposta da MyBoilerService.com

Good afternoon

We are so sorry to hear that this engineer let you down several times. We expect all the engineers who quote with MyBoilerService.com to provide a high level of service to our customers.

The engineer has been contacted regarding this issue and this engineer will not be quoting with us going forward due to the lack of customer service he provided to you.

Please accept our sincere apologies for the inconvenience caused to you on this occasion.

Kind Regards

Customer Services

Avaliado com 5 de um total de 5 estrelas

Exactly what i needed

The company i used, recommended to me via MyBoilerService.com, was RCN Heating Services Ltd . The engineer, Paul, was great as he arrived on time, carried out his work professionally and efficiently, and was also just a lovely bloke. Very good price too! Also sent me record of service and will remind me for next time or year which is great

15 de maio de 2023
Avaliação não solicitada
logotipo da MyBoilerService.com

Resposta da MyBoilerService.com

Good Afternoon

Thank you for taking the time to write this review.

Customer service is very important to us at MyBoilerService.com and it is nice to know that the engineers are doing a good job.

Kind Regards

Customer Services

Avaliado com 1 de um total de 5 estrelas

Well it seems like dissatisfied…

Well it seems like dissatisfied customers are treated as if they are stupid across the board by My Boiler Service, please.............there's no need to state the obvious!
Try telling me something less obvious like My Boiler Service is very sorry Allgas northwest have not been professional in this instance, (or) My Boiler Service will cease giving this dissatisfied customer the runaround.
JFTR
I'm certain that if I had been living in a posh house (or) I had had a man about this house (or) if I had been a typically white british household Allgas northwest boiler engineer would not have been such an opportunistic liberty taker. I THINK IN SHORT THE APPROPRIATE WORD IS DISCRIMINATORY.

ALSO upon checking the facts and for your records
EDF state
Depending on the brand and model, a boiler service could take between 30 to 60 minutes.

BTW
Looks like maybe car tyre is let down maybe not punctured, either way I'm not a mechanic but can see one tyre is suddenly flatter than others

10 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very pleased - excellent service

The company we used, recommended to us via MyBoilerService.com, was Silver Cloud Services. The engineer arrived on time, carried out his work professionally and efficiently, and was also just a lovely bloke. Very good price too!

13 de março de 2023
Avaliação não solicitada
logotipo da MyBoilerService.com

Resposta da MyBoilerService.com

Good Afternoon

Thank you for taking the time to write this review.

Customer service is very important to us at MyBoilerService.com and it is nice to know that the engineer is doing a good job.

Kind Regards

Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent Service with a smile

I wish I had found this website earlier. Really impressed with the service from Tracy at Silver Sunrise Service. Very efficient, explaining what she was doing, great communication, calling me to let me know she was 15 minutes away. Very reasonable price and so nice to see a friendly, smiling boiler engineer. A rarity in my experience. Definitely recommend.

30 de setembro de 2022
Avaliação não solicitada
logotipo da MyBoilerService.com

Resposta da MyBoilerService.com

Good Afternoon,

Thank you for your 5 star review on Trustpilot.

We are pleased that your recent customer journey with us was a great experience and we thank you for taking the time to provide this feedback to us.

We hope you have a lovely evening.

Kind Regards
Boilerjuice
Customer Services

Avaliado com 5 de um total de 5 estrelas

not recommended

not recommended
i follow the instructions, searched my post code and found a gas engineer in my area. The price quoted is very attractive
So i waited for 2 days and no contact made to me for any appointment
Then suddenly i received an email asking me to confirm that I HAVE CANCELLED!!
Is this company a joke?
their quote is attractive but it is just a waste of my time and effort if no one is going to do the field work.
And they lie that I take the initiative to cancel!
A very bad inpression indeed
updated:
it is indeed a misunderstanding on my part
my apologies

22 de setembro de 2022
Avaliação não solicitada
logotipo da MyBoilerService.com

Resposta da MyBoilerService.com

Hello

Thank you for taking the time to write a review of your recent experience, we appreciate your feedback and confirming that there was a misunderstanding on your part regarding your booking cancellation.

Kind Regards

BoilerJuice Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent engineer

Brilliant customer service, from start to finish.

My engineer (Wayne) was very prompt at calling me back with a date and time.
He was polite, professional and courteous throughout the time he was at my house. He did a great job. I would highly recommend MyBoilerService.com to anyone

Thank you for your great service
Julie

14 de setembro de 2022
Avaliação não solicitada
logotipo da MyBoilerService.com

Resposta da MyBoilerService.com

Good Evening Julie

Thank you for taking the time to write a review of your recent experience with BoilerJuice/MBS.

We appreciate all feedback, and we will pass your fantastic comments on to the engineer.

Kind Regards

BoilerJuice Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

As others have said, getting an Oil Boiler serviced can be difficult finding someone.
So after finding MyBoilerService, I admit I was a little sceptical at first. So created an account. Filled in my details. Voila a menu list of candidates came up.
Selected the partner to do the service. Next day a call to confirm, and within the week - Ewing Energy, Livingston - had turned up, did the work as planned, on time and at the price stated.
Very happy with MyBoilerService and their partner Ewing Energy. First Class

11 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This website is great, but the service from the partner was exceptional!

This website is great, but the service from the partner was exceptional! Getting a boiler service for an oil boiler isn't easy, as there aren't that many qualified organisations around compared to gas boilersmiths. I've never owned oil boilers until I moved house, and suffice to say, it wasn't in a good way!

Within a few days, Curtis Wood Combustion came to my house, surveyed the boiler, and serviced it. Cleaning everything out and putting a few bits right that had been installed wrong, they recommended a complete flush of the system and replacing the diaphragms. CWB quoted me within two days, and they completed the full flush within one working day.

The system works brilliantly now - nice and hot and doesn't require as much oil to keep it going. I'm extremely pleased with the results, and I couldn't recommend MyBoilerService.com or Curtis Wood Combustion enough!!!

12 de janeiro de 2022
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Resposta da MyBoilerService.com

Good Afternoon

Thank you for taking the time to write this review.

Customer service is very important to us at MyBoilerService.com and it is nice to know that the engineer is doing a good job.

Kind Regards

Customer Services

Avaliado com 4 de um total de 5 estrelas

Online booking was quick and easy. Not sure about quality of service.

The service was easy to book online and put me in touch with an engineer for the job. The service was completed and according to the engineer, everything was running fine with the system - great.
Unfortunately the system now doesn't turn off which is annoying, the boiler pressure was/is at 0.3 and I don't know how to fix that myself and there was a fault code on the system which the engineer didn't seem to know too much about. I found more suggestions of reasons for fault (including mechanical parts on the boiler) in the manual whereas the engineer only suggested changing the pipe to the system from outside which seems an invasive and expensive solution when it could be something simpler.

4 de janeiro de 2022
logotipo da MyBoilerService.com

Resposta da MyBoilerService.com

Good Morning

Thank you for providing your feedback.

We can see that you placed a booking for a boiler service and your booking was placed with a boiler service engineer. Some engineers carry out services only and do not do fault finding or repairs.

If you have a fault on your boiler, a boiler repair booking is required. We do have engineers quoting in your area who do complete repairs. You can place a boiler repair booking online at MyBoilerService.com or call us on 0800 080 7875 and we will be happy to place a repair booking for you.

Kind Regards

Customer Services

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