MY BUILDING BLOCKS SHOP Avaliações 199

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Set came as advertised. Only reason I didn’t give 5 stars is because of the instructions issue. It comes with a good instruction booklet. However, the legos come in about 112 separate bags. The bags a... Ver mais

Avaliado com 1 de um total de 5 estrelas

On the website the return/refund policy is made to sound reasonable. They disclose that shipping costs will not be refunded; what they don't disclose is that the product must be returned to China! --... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Every peice was there even the minifigs and stickers. Expect the chains,but since the boat was the main attraction I did not mind if I had one anchor.

Avaliado com 4 de um total de 5 estrelas

Had a great time building the model, instructions where easy to follow. I was missing 1 brick that I needed, doesn't effect the set from anything besides seeing a missing brick. so I didn't consider i... Ver mais

Detalhes da empresa

  1. Loja de Brinquedos

Escrito pela empresa

My Building Blocks Shop is an online store to buy LEGO alternatives and compatible sets. Fast shipping in the US, Canada and Europe from the local warehouses.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

199 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Update to review, excellent customer service

I requested a missing piece to be sent to me and have not received anything regarding it. I am trying to finish my project and this is really unfair. I am going to have to spend money getting the missing piece from somewhere else. So sad.
UPDATES: The company finally reached out and have agreed to send the missing piece. They are also refunding me the additional price I paid on eBay for the missing piece since I did not hear from them. I have received so many compliments on my Yoshi statue and I’m so pleased with the company’s service and follow through.

4 de março de 2026
Avaliação não solicitada
logotipo da MY BUILDING BLOCKS SHOP

Resposta de MY BUILDING BLOCKS SHOP

Thank you for your feedback. Your replacement request was received last week and our team is currently working on preparing the missing piece. It should be ready for shipping next week. Once it ships, we will provide the tracking information.
We appreciate your patience and will make sure the replacement is sent as soon as possible so you can complete your project.

Avaliado com 5 de um total de 5 estrelas

Beautiful items and terrific customer service

The process to order was easy and quick. As soon as I placed my order, I received an email acknowledging the order and that I would be provided with tracking information. The tracking information came the next day, and the package was delivered in a timely manner. My Yoshi statue had all of the parts in separate bags with easy instructions to follow. I have almost completed all the steps, but am missing one piece. Reached out to the company and within a few hours they acknowledged my missing item and will be sending the needed piece soon. They have been great to work with and customer service is fabulous.

2 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

Missing pieces

Missing pieces, bricks separated by size not by steps, one set missing directions altogether.

15 de dezembro de 2025
logotipo da MY BUILDING BLOCKS SHOP

Resposta de MY BUILDING BLOCKS SHOP

Thank you for your feedback. We’d like to clarify that the Modular Moe’s Tavern Simpsons MOC 152941 includes PDF instructions only (no paper manual). The set comes with a QR code to download the manuals, and if you’re unable to locate it, our support team can provide the link directly. If you are missing any parts, please contact us and we’ll be happy to assist. You can also refer to our replacement policy for guidance. We’re always here to help and ensure you can complete your build.

Avaliado com 1 de um total de 5 estrelas

I bought a product on December 11th…

I bought a product on December 11th that was supposed to take 10 days to arrive. Today, January 9th, I still haven't received my order. After several emails and a few apologies, it's been no use. I obviously won't be buying from them again.

19 de dezembro de 2025
logotipo da MY BUILDING BLOCKS SHOP

Resposta de MY BUILDING BLOCKS SHOP

Hi Ignacio, we’re really sorry about the delay and the frustration this has caused you. We’ve already opened an investigation with the shipping agency on January 7 and are currently waiting for their result. We understand how disappointing it is to wait longer than expected, especially after multiple follow-ups. Please rest assured—if the package cannot be delivered, we will absolutely help with a full refund or a replacement, based on your preference. We will continue to follow up closely and update you as soon as we receive more information.

Avaliado com 1 de um total de 5 estrelas

Sham policy for return/refund

On the website the return/refund policy is made to sound reasonable. They disclose that shipping costs will not be refunded; what they don't disclose is that the product must be returned to China! -- meaning that two thirds of the cost of the item will NOT be refunded, as that is how much it would cost to return it. I am left wondering if I would even get that one-third of the product cost back, after paying more than $85 to ship it back to China. This feels dishonest.

12 de dezembro de 2025
logotipo da MY BUILDING BLOCKS SHOP

Resposta de MY BUILDING BLOCKS SHOP

Thank you for sharing your feedback. We’re truly sorry for the frustration this has caused and we understand how return shipping costs can feel disappointing.

We’d like to clarify that return addresses do vary depending on the product. Some items are shipped from local warehouses and can be returned locally, while others are shipped directly from China, in which case returns do need to be sent back to China. This is based on where the item is fulfilled from, and we apologize if this was not clear enough at the time of purchase.

International shipping costs are unfortunately very high, and we also absorb a significant portion of shipping costs to fulfill orders. Because of this, we often try our best to help customers with replacements, partial refunds, or other solutions instead of requiring a return, whenever possible.

We’re sorry again for the inconvenience and for how this experience felt. Our goal is never to be misleading, and we truly appreciate your feedback as it helps us improve how clearly we communicate our policies. If you’re open to it, we’d still be happy to look into your specific order and see if there’s a better solution for you.

Avaliado com 5 de um total de 5 estrelas

Great Set

I enjoy building blocks sets. They are affordable and I have yet to have any issues. This is my fourth set and they have a been great .

10 de novembro de 2025

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