mycar Tyre & Auto - Carrum Downs Avaliações 248

The person on the front desk could try being friendly to customers otherwise I'm happy with the work carried out

I am quite happy with the job on my car, I received a phone call explaining what needed doing on my car and how much it would cost the person on the phone was very polite and considerate.

Friendly and helpful

Took my car to have a wheel alignment.
Customer service was NOT great.
Staff did not elaborate in more detail about damage or next steps to work on damage. (Very minimal feedback on pick up of car).
Staff appeared disinterested in engaging with myself. I would imagine if my husband dealing in this situation staff may have been more engaging and elaborate further regarding my cars issues.
Customer service needs work.
I went to a local small business and received much better service that showed interest and explained my cars damage and how to move forward.
As a female I do NOT recommend my car Carrum Downs.

Everything was done well except I had to wait for the car for about 45 minutes

Replaced battery without customer written approval. Disputes about follow up payment and end up with refund

Great customer service and very informative - explaining the service and warranty and tyre repair

great service fast and accommodating

Fast and easy experience! Booked online and was able to get my car serviced two days later. Staff were friendly and helpful also.

The service is good. Would do it again

Dropped off tyre for repair and they advised it will be ready at 5pm and it was.

The staff are always helpful and knowledgeable and our car was done when we asked for it to be done have never had a problem with the staff we were informed of future repairs to be done thanks

Doing a good job on my car. 🚗
Good communication.

Just very good service

Mycar great tyre work and do everything they say that they would do and look for the best deals. Close to home and easy to deal with!

I had a logbook service done on my Wolkswagen recently and after the service I was told I require number of items to be replaced .
Usually with my service previously with Wolkswagen I have been given a quote for items requiring replacement at the time of service which was not provided this time.
I have asked for a quote and have been told it will be emailed to me .
Quote was never received.
The person I have dealt with was very short and unwelcoming also.
I have always been happy with the service received at this store in the past. The staff was always very friendly and helpful and great to deal with, however this experience has not installed the coconfidence in me to return to this store for any future work due to poor customer service.

Extremely helpful. Saved costs where they could. Kept me informed of progress.

Friendly staff, good value

The whole experience was excellent, job well done.