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mycar Tyre & Auto - Neutral Bay Avaliações 

462
•
O TrustScore é 4.5 de um total de 5

4,7

Loja de Pneus
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Localização

Trocar localização

Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU

•
(02) 9212 8905

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The team was at Neutral Bay branch provided prompt, friendly service. They brought to my notice the warranty on my tyres purchase warranty and my upcoming service: proactive customer support. Thank y... Ver mais

Avaliado com 5 de um total de 5 estrelas

The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really Great service. Explained the details well, so was aware of work needed upfront. Was able to get a part in and changed on the day, which made the experience seamless, and was appreciated.

Avaliado com 5 de um total de 5 estrelas

We needed our gearbox serviced. Quoted $650 After the job was completed we were invoiced $450 We were advised that the filter kitted quoted was incorrect and adjusted the price accordingly. Looks... Ver mais

Detalhes da empresa

  1. Loja de Pneus
  2. Oficina Elétrica de Carros
  3. Loja de Baterias de Carro
  4. Mecânica de Carros
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Neutral Bay

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.

Informações de contato

  • Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Austrália

  • (02) 9212 8905

4,7

Excelente

O TrustScore é 4.5 de um total de 5

462 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(462)

32.260 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Trusted! Transparent! Generous!

The process was easy and the people at the site were friendly and genuinely honest. I felt they were trustworthy from the get go and what’s better - they offered roadside assistance just for being a customer of full car services. Talk about a win-win. Plus you can pay beforehand adding to the trust factor.

17 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Overcharging + scamming

A number of things needed to be fixed to pass rego. I was quoted $2000 for everything. After discussing these fixes with my brother who is a mechanic, he proceeded to tell me that some of these things were fixed the last time he serviced my car and that for all the necessary fixes and labour it would only cost $500. I was quoted well above what it should cost and additional items were added on that didn’t need fixing. Very unhappy with the level of trust and I will not be coming back.

17 de fevereiro de 2025
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Resposta da mycar Tyre & Auto - Neutral Bay

Hi Blake​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 2 de um total de 5 estrelas

Takes 5 days s to fix 2 tyres

I went in to have a tyre fixed on Thursday. They advised that I need to replace 2 tyres and they need to order it and to come back on Tuesday. I went on Tuesday as advised and they tell me that the tyres have not arrived and would only come in at 2 pm. I left my car with your company and collected it at 5:20 pm after they called me at 5:10pm that the car was ready to be collected.

4 de fevereiro de 2025
logotipo da mycar Tyre & Auto - Neutral Bay

Resposta da mycar Tyre & Auto - Neutral Bay

Hi Fu​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 4 de um total de 5 estrelas

Tyre Replacement

The branch was very busy when I brought in my car for repair. I had to follow up status of my job a few times. Nevertheless I felt the advice given was honest as I could have been given misleading advice which would have meant extra cost. I would consider using again if the need arises.

15 de janeiro de 2025

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