I booked at the subiaco workshop but rocked up to the West Perth one in error. My keys were taken anyway, all the while being reassured it was fine- they could sort it from here. Between the two... Ver mais
Localização
Trocar localizaçãoShell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005 West Perth, WA, AU
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Veja o que dizem as avaliações
The service was effective, efficient and your team pleasant and knowledgeable. I was also impressed at their willingness to listen and advise on a noise in the vehicle for no extra charge. Esse... Ver mais
I would like to thank the Mycar Tyre & Auto - CE West Perth shop personnel for the excellent service they provided to me and my wife yesterday, November 12. We ran into unexpected issues with our ca... Ver mais
I always have a great experience at mycar Tyre & Auto. The staff are incredibly friendly and always happy to help. As a woman, I feel well looked after and confident that my car is in safe hands - I'v... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - West Perth
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Shell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005, West Perth, WA, Austrália
- (08) 6330 7401
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication
Great communication; quick service. Kept me extremely well informed.
Friendly
Friendly, good service, been going to them for a number of years.
Would prefer a written condition report of service.
The Roadside Assist offered is good at $40
They honored their tyre replacement…
They honored their tyre replacement policy without hesitation or trouble.
The team were polite and helpful
The team were polite and helpful. The work that they've done was good. The only issue was that I faced dirty car windows as the result of the service. Other car services provide free wash and vacuum with basic car service.
Staff at West Perth were very helpful…
Staff at West Perth were very helpful and as requested did what they needed to and anything extra they let me know before going ahead
Honest, reliable and fair! old school service!
id give anthony and caleb at mycar west perth 10 out of 5 stars if i could. refreshing to find HONEST mechanics and decent hardworking guys who give great cost effective advice .superhelpfull ! im definitely sticking with these guys . id highly recommend mycar west perth.
Reliable and great customer service…
Reliable and great customer service from Callum and Anthony who both took the time to explain the issues that needed fixing in my car and the solutions to mitigate any further damage financially.
Very professional and superb customer…
Very professional and superb customer service!! Very happy as always
Great service and reliable
Great service, friendly and reliable staff, and good value for money.
Great service at West Perth
I took my car in to have a headlight changed. The staff member who took the booking was kind and professional and had me booked in the following day. The staff at MyCar West Perth were friendly and did a great job, and communicated with me through text when my car was ready to be picked up.
fast and efficient
My headlight issue was fixed quickly
My headlight issue was fixed quickly, great customer service from the staff member who served me and I was happy with the cost.
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Feedback
To Whom It May Concern,
I write to inform of a disappointing experience on Wednesday 20 July 2022 at MyCar West Perth.
Having dropped off my vehicle for service at about 8am, I received a text at 11:18am that the work had been completed.
When I arrived to collect my vehicle, I was provided with a quote for works that had been identified as necessary. I enquired as to whether those works could wait until the next service, and I was told words to the effect that the items were urgent and should be attended to as soon as possible, and that the West Perth team did not have time to do those works that day.
I was disappointed that I was not informed of these issues during the service, nor was I given the option of my vehicle being retained overnight so the issues could be attended to when the team had capacity.

Resposta da mycar Tyre & Auto - West Perth
Good Advice
Had my car serviced here and received good advice on what else was outstanding and was in what order I should get it done, if I couldn't afford it all at once.
Staff were quick
Staff were quick, honest and clear on work required on vehicle. Car drives really well on return.
Great service and customer care
Great service and customer care. Everything done on my car was well explained and detailed. My car was well looked after. I've been using Mycar services for years and will continue to do so. I have peace of mind that my car stays in great condition. Thank you for your great work!
Went for an 86 point check
Went for an 86 point check, they've tried to quote me over $5k for work that doesn't need to be done.
I've used two separate mechanics who have said that mycar is trying to rip me off and that the work isn't necessary.

Resposta da mycar Tyre & Auto - West Perth
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