mycar Tyre & Auto - West Perth Avaliações 

151
O TrustScore é 4.5 de um total de 5

4,5

Shell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005 West Perth, WA, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I booked at the subiaco workshop but rocked up to the West Perth one in error. My keys were taken anyway, all the while being reassured it was fine- they could sort it from here. Between the two... Ver mais

Avaliado com 5 de um total de 5 estrelas

The service was effective, efficient and your team pleasant and knowledgeable. I was also impressed at their willingness to listen and advise on a noise in the vehicle for no extra charge. Esse... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would like to thank the Mycar Tyre & Auto - CE West Perth shop personnel for the excellent service they provided to me and my wife yesterday, November 12. We ran into unexpected issues with our ca... Ver mais

Avaliado com 5 de um total de 5 estrelas

I always have a great experience at mycar Tyre & Auto. The staff are incredibly friendly and always happy to help. As a woman, I feel well looked after and confident that my car is in safe hands - I'v... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina Elétrica de Carros
  3. Loja de Baterias de Carro
  4. Mecânica de Carros
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - West Perth

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contato

  • Shell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005, West Perth, WA, Austrália

  • (08) 6330 7401

4,5

Excelente

O TrustScore é 4.5 de um total de 5

151 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(151)

32.223 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Friendly

Friendly, good service, been going to them for a number of years.
Would prefer a written condition report of service.
The Roadside Assist offered is good at $40

29 de outubro de 2022
Avaliado com 4 de um total de 5 estrelas

The team were polite and helpful

The team were polite and helpful. The work that they've done was good. The only issue was that I faced dirty car windows as the result of the service. Other car services provide free wash and vacuum with basic car service.

4 de outubro de 2022
Avaliado com 5 de um total de 5 estrelas

Reliable and great customer service…

Reliable and great customer service from Callum and Anthony who both took the time to explain the issues that needed fixing in my car and the solutions to mitigate any further damage financially.

30 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Great service at West Perth

I took my car in to have a headlight changed. The staff member who took the booking was kind and professional and had me booked in the following day. The staff at MyCar West Perth were friendly and did a great job, and communicated with me through text when my car was ready to be picked up.

5 de setembro de 2022
Avaliado com 1 de um total de 5 estrelas

Feedback

To Whom It May Concern,

I write to inform of a disappointing experience on Wednesday 20 July 2022 at MyCar West Perth.

Having dropped off my vehicle for service at about 8am, I received a text at 11:18am that the work had been completed.

When I arrived to collect my vehicle, I was provided with a quote for works that had been identified as necessary. I enquired as to whether those works could wait until the next service, and I was told words to the effect that the items were urgent and should be attended to as soon as possible, and that the West Perth team did not have time to do those works that day.

I was disappointed that I was not informed of these issues during the service, nor was I given the option of my vehicle being retained overnight so the issues could be attended to when the team had capacity.

25 de julho de 2022
logotipo da mycar Tyre & Auto - West Perth

Resposta da mycar Tyre & Auto - West Perth

Hi Sarah, thanks for your feedback, I am disappointed to learn that you were not provided the information about the additional repairs until collection. I would be happy to investigate further, if you can please provide via email to careteam@mycar.com.au your vehicle registration, we can review further. Thanks

Avaliado com 5 de um total de 5 estrelas

Good Advice

Had my car serviced here and received good advice on what else was outstanding and was in what order I should get it done, if I couldn't afford it all at once.

25 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

Great service and customer care

Great service and customer care. Everything done on my car was well explained and detailed. My car was well looked after. I've been using Mycar services for years and will continue to do so. I have peace of mind that my car stays in great condition. Thank you for your great work!

18 de julho de 2022
Avaliado com 1 de um total de 5 estrelas

Went for an 86 point check

Went for an 86 point check, they've tried to quote me over $5k for work that doesn't need to be done.
I've used two separate mechanics who have said that mycar is trying to rip me off and that the work isn't necessary.

18 de julho de 2022
logotipo da mycar Tyre & Auto - West Perth

Resposta da mycar Tyre & Auto - West Perth

Hi Jamie,
We are sorry to hear of your negative experience and thank you for your time to leave feedback. If you would like to discuss your service further, can you please contact our care team at careteam@mycar.com.au with your rego and contact details.
mycar Care Team

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