My Debt Plan Avaliações 

528
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experiance with jessie from fitst contact was amazing he listened to what i wanted and explained how he could help he made me feel that i wasnt alone after the call i felt as if a weight was taken... Ver mais

Avaliado com 5 de um total de 5 estrelas

They made me feel comfortable, they took their time to understand my situation and what led me to contact them. They were incredibly helpful and went through all of my options with me making sure to c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff that assisted me was absolutely brilliant. Explained everything concisely and properly allowing me to make an educated decision. very smooth and very polite. I don’t remember the man that he... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very in-depth with information gathering.The advisors work with you to explore the best possible options to reduce your overall debt. They take away the stress and worry of trying to reach a mutually... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de insolvência
  2. também em
  3. Serviço de redução de dívidas

Escrito pela empresa

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

528 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 73% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(528)

179 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Extremely helpful and explained…

Extremely helpful and explained everything in full detail. It was a great experience and it has put me at ease a little bit

24 de abril de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Rachel,

Thank you for your feedback.

We’re really pleased to hear that everything was explained clearly and that the experience helped put you at ease.

We appreciate you taking the time to share your experience.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

The company is really great has it has…

The company is really great has it has help me with my problems and they have explained everything and they are very helpful and friendly and I would recommend to anyone

24 de abril de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Lauren,

We’re really pleased to hear that you found our team helpful and friendly, and that everything was explained clearly.

We truly appreciate your recommendation and you taking the time to share your experience.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!

Very friendly and understanding, go through every single detail to make sure you fully understand what they are explaining. Would recommend to anyone looking for help with debt!

30 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Stephanie,

Thank you for your kind feedback.

We’re really pleased to hear that you found our team friendly and understanding, and that everything was explained clearly to help you feel fully informed.

We truly appreciate your recommendation and we are here for you every step of the way on your journey.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

10/10 service

10/10 service. Great help and support. Made me feel free again and a massive weight lifted off my mind. No more sleepless nights worrying about debt. Highly highly recommend.

27 de março de 2026
Avaliação não solicitada
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Resposta da My Debt Plan

Hi Kay,

Thank you for your amazing feedback — we really appreciate you taking the time to share your experience.

We’re so pleased to hear that you feel a weight has been lifted and that you’re no longer losing sleep over things. Knowing we’ve been able to support you and make a positive difference means a lot to us.

Thank you for your recommendation — it’s truly appreciated.

My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful people helping…

Absolutely wonderful people helping people nationwide for a debt free life. My experience was amazing. Well on my way to having more disposable income and all my debts into 1 affordable monthly payment

26 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Dan,

Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you’ve had such a positive journey with us and that you’re already seeing the benefits of having everything in one affordable monthly payment. It’s great to know you’re feeling more in control and moving towards a more comfortable financial future.

Thank you again for your kind words, and we are here to support you every step of the way.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Well explained and good to go with this…

Well explained and good to go with this company.

26 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Sabiha,

Thank you for your feedback.

We’re really pleased to hear that everything was explained clearly and that you felt confident choosing to go with us.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Staff are friendly and supportive and…

Staff are friendly and supportive and professional
They do not use jargon and explain everything in a clear and concise manner

25 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Corrine,

Thank you for your feedback.

We’re really pleased to hear that you found our team friendly, supportive, and professional. It’s great to know that everything was explained clearly and without jargon, so you felt fully informed throughout.

We appreciate you taking the time to share your experience.

Thanks,
My Debt Plan Team

Avaliado com 1 de um total de 5 estrelas

got refused help .my kids will have no…

got refused help .my kids will have no food each week now

19 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hello,

We’re very sorry to read your review and to hear your concerns — we understand how difficult this situation can be.

Unfortunately, we’ve been unable to locate your details based on the name provided, so we can’t review your specific circumstances. All of our recommendations are based on individual income and expenditure assessments, and while we always aim to help as many people as possible, not every situation is suitable for an IVA.

Where we’re unable to offer this solution, we do try to provide guidance or signpost alternative options that may be more appropriate.

We’re truly sorry we couldn’t help on this occasion, and we sincerely hope your situation improves and that you’re able to find the right support for you and your family moving forward.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Great confident and clear

Great confident and clear, understanding all situations. Thank you for your assistance

16 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Marley,

Thank you for your kind feedback.

We’re really pleased to hear that you found the service clear, supportive, and understanding. We appreciate you taking the time to share your experience.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

I was so nervous did not know who to…

I was so nervous did not know who to turn to but once i reached out to debt plan everything fell in place smoothly very happy

16 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Tazim,

We appreciate you taking the time to share your experience.

We’re really glad you reached out to us and that everything felt much smoother once you did. It’s great to hear you’re feeling happier with things now.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Very compassionate and understanding of…

Very compassionate and understanding of my financial situation. They spoke through all my options and supported me to get the right plan for me. Highly recommend to anyone.

16 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Tracy,

We’re really pleased to hear that you felt supported and that everything was explained clearly while exploring your options. It’s great to know we were able to help you find the right plan for your situation.

We truly appreciate your recommendation.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Everyone was very friendly and took the…

Everyone was very friendly and took the time to listen , everything was explained to me. Even though I could get free advice with other providers I feel like you deserve my custom . I can’t thank everyone enough for their help. Liam McMahon was especially great so please give him this positive feedback.

11 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Harrison,

Thank you so much for your lovely feedback — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you felt listened to and that everything was clearly explained throughout. It means a lot that you chose to go ahead with us, and we’re grateful for your trust.

We’ll be sure to pass your feedback on to Liam — he’ll be really pleased to hear the positive impact he’s made.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant went through everything

Very helpful went through everything step by step explaining everything throughly really put my mind at ease which I'm grateful for every member of staff I spoke to was friendly polite and helpful i would highly recommend anybody need help to use this service

12 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hello,

Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.

We’re so pleased to hear that everything was explained clearly and that our team were able to put your mind at ease. It’s great to know every interaction you had was friendly, polite, and helpful.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

They people I spoke to on the phone…

They people I spoke to on the phone were friendly, explained everything in detail without judgement and listened when I explained certain reasons and circumstances

13 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Adam,

We appreciate you taking the time to share your thoughts.

We’re really pleased to hear that you found our team friendly, understanding, and non-judgemental. It’s important to us that everyone feels listened to and supported, so we’re glad this came across during your experience.

Thanks,
My Debt Plan Team

Avaliado com 5 de um total de 5 estrelas

Amazing staff and service

Every member of staff that I have spoken to at My Debt plan have been absolutely amazing. They have been kind, supportive, understanding and extremely helpful. They made sure that I knew what all my options were in a clear way so that I was fully informed to make the right decision for me. They have put my mind at ease and helped me to see that there is a light at the end of the tunnel. I cannot thank them enough. I would highly recommend them.

12 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Lucie,

Thank you so much for your thoughtful feedback — it really means a lot to us.

We’re delighted to hear that every member of the team has been kind, supportive, and helpful throughout your experience. Making sure you feel fully informed and confident in your decisions is incredibly important to us, so it’s great to know this came across.

We’re especially pleased to hear that we’ve been able to put your mind at ease and help you see a positive way forward.

We truly appreciate your recommendation, and we're here to support your every step of the way on your journey.

Thanks,
My Debt Plan Team

Avaliado com 4 de um total de 5 estrelas

Great So Far

So far, it’s been a great experience, i was very much in a bad place mentally and financially but now i feel a lot lot better as they gave given me a way out and its a massive relief

12 de março de 2026
Avaliação não solicitada
logotipo da My Debt Plan

Resposta da My Debt Plan

Hi Chloe,

Thank you for sharing your feedback.

We understand how overwhelming things can feel when you’re dealing with both financial and mental stress, so we’re really glad we could help you find a way forward. Hearing that you’re feeling relieved and in a better place is exactly why we do what we do.

Please remember we’re here to support you every step of the way, and don’t hesitate to reach out whenever you need us.

Thanks,
My Debt Plan Team

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