Mydressline by Iness Couture Avaliações 

70
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was ordering a dress for my daughter's wedding. Mydressline/Iness Couture was one of the few shops that carried this particular designer. She had the dress listed amo g all the shops at the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The dress I ordered was exactly what I was expecting! The process was very smooth and mydressline was the only place that had the specific dress I wanted in stock in my color and size and at a 10% di... Ver mais

Avaliado com 1 de um total de 5 estrelas

Worse experience from an online retailer ever. I urge you to steer clear of this site. The owner is extremely unprofessional and rude. My dress was not shipped via the expedited method I paid for.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I placed an order for an evening gown for an upcoming event I will be attending. I had many questions regarding size, color, fit, etc. The representative answered all my questions via email and provid... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina
  2. Loja de Roupas

Escrito pela empresa

Looking for the perfect dress to make a grand entrance? Whether you’re attending a wedding, prom, or special occasion, we’ve got just what you need! Our selection of evening dresses is sure to turn heads, with sexy short dresses, cocktail dresses, and more.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(70)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic service

My experience with Mydressline has been phenomenal to say the least. I was looking for a dress for my fiancé for our wedding. I liked a dress and ordered it but I was not in stock. I was assured that it would be expedited delivered to India free of cost before the wedding. Over 1.5 months, Inessa took every possible measure to make sure that the dress would reach on time. The dress was ready before time and she fedexed overnight to me so that I don’t miss taking it with me on my flight. It eventually did before time and I received it in California itself. Very pleased with the service and would highly recommend ordering your special day dresses from Mydressline.

12 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing

They have great selection of beautiful dresses and a great customer service. Definitely planning to go back for my next event.

24 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worse experience from an online…

Worse experience from an online retailer ever. I urge you to steer clear of this site. The owner is extremely unprofessional and rude. My dress was not shipped via the expedited method I paid for. When I asked for a refund she became hostile and said she would cancel the order. All this over $15. Then after SHE initiated the cancellation, she refused to refund me immediately. There are so many reputable sites out there selling the same thing. Save yourself the money and hassle and buy from someone else. NOT A REPUTABLE BUSINESS!
BUYER BEWARE!

12 de julho de 2022
Avaliação não solicitada
logotipo da Mydressline by Iness Couture

Resposta da Mydressline by Iness Couture

We’re truly sorry that your experience did not meet your expectations. Customer satisfaction is very important to us, and we take all feedback seriously.

To clarify, the shipping upgrade you selected was for expedited processing, not guaranteed courier delivery speed. When this was explained, you requested a cancellation, which we processed in accordance with our store policy. Refunds are issued promptly once a cancellation is confirmed, but depending on the payment provider, funds may take several business days to appear back on the original payment method.

At no point do we intend to come across as unprofessional or hostile, and we regret if our communication felt otherwise. We strive to be transparent, fair, and respectful in every interaction.

We stand behind our products and policies, which are clearly stated on our website, and we encourage customers to reach out to us directly so concerns can be resolved calmly and accurately.

Avaliado com 5 de um total de 5 estrelas

Literally the BEST!!

Literally the BEST!!
Honestly the company’s customer service and the website itself deserves more than five stars! I’m always scared to order online, especially, evening gowns. To my great delight, this company delivered a five-star experience! Because I needed the dress right away, I ordered it and paid for overnight shipping. From the time I placed the order and told them I needed overnight shipping, to the followup with tracking and final delivery, communication with this seller was excellent. The quality was great, just as pictured in the website. They have a large selection of dresses in all price ranges. Definitely will come back for future purchases.

8 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible experience

Horrible experience. I specifically asked them about the dress sizing to make sure I order the correct size. They told me the dress runs true to size so I ordered the dress that fit my waistline of 30”. The dress arrives and the waistband is 34”. The entire dress is massive. The measurements of this dress correspond with the Mac Duggal size chart of a size 10/12. Not a size 8

You are putting your trust that they know the sizing of the dresses that they sell as they have a no refund policy, you either pay them a “insurance fee” or you get stuck with a credit for a poor fitted dress after they lied about sizing.

They also “threatened” me for posting this review.

“You are now placed on a black list of customers in over 400,000 stores, thank you for the great review”

I replied that my review was a honest review and their response was

“As if I care about your “honest” reviews. Will be taken down anyway :)“

I am not a competitor posting a fake review as they accuse all the negative reviewers.

I would not recommend this company at all.

30 de dezembro de 2021
Avaliação não solicitada
logotipo da Mydressline by Iness Couture

Resposta da Mydressline by Iness Couture

We’re sorry to hear you’re unhappy with your experience. Designer sizing can vary by brand and style, and all sizing guidance provided is based on the manufacturer’s charts, which are shared to help customers make informed decisions. Our policies regarding returns, exchanges, and optional insurance are clearly stated prior to purchase. We stand by our business practices and appreciate all feedback, even when it’s critical.

Avaliado com 5 de um total de 5 estrelas

Deserves MORE than 5 stars!

If I could give more than five stars I would! I was a bit nervous ordering something of this nature online with a company I was unfamiliar with but I did my research on places like the BBB and scam sites as well as looking at the reviews on this site as well as other sites and it appeared this was a company with over 20 years of business so I crossed my fingers and prayed! Well to my extreme satisfaction this company delivered a five star experience and then some! I ordered my dress and paid for overnight shipping because I needed the dress soon. After which I received an email that IF it was in stock it would be overnighted to me, if not it would be sent when it arrived to their shop. I got nervous and contacted them and received a very quick response - like ten minutes later and they told me if they didn’t have it in stock and it was not in by the time I needed it they would cancel and refund me! A couple hours after that I was contacted again to assure me it was in stock and would be promptly overnighted to me, this was in the evening. Because it was later in the day, I received it two days later as expected! Dress was exactly as expected as I tried one on at a local shop (who by the way couldn’t have a dress to me until well over a month later!). This company is highly recommended by me. I’ll definitely purchase from them again should I ever need formal wear as well as recommend them to my family and friends.

29 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I had a very bad experience with MyDressline

I had a very bad experience with this website...I’ve ordered a dress from Feriani couture and I’ve sent them my measures and she recommended size 20 , I paid for express courier, the dress came super huge, I had doubts about this dress, i think it is fake from the quality of the finishing and only 1 poor tag with size on it and name of designer nothing about where it’s made or type of fabric or how to look after it, so so cheap..
I’ve requested to return it and get another dress from their selection, but she refused and said that I have to get from the same designer only, and exchange size only...and offered me the same model but smaller size, which she recommended size 16 ( 2 sizes down )... I’ve sent it back and requested to be sent to me by their free international courier ( as I’ve spent more than $1100 AUD already) but she asked me to pay $50 USD after negotiations..the dress size 16 came almost identical to the original dress size 20, huge , I think she just altered size 20 a bit and send it to me. I’ve contacted my dress online hoping she can organize a refund but she refused of course and she said they don’t do refund.. I have a screen shot from her website stating “ return options available“..when I asked her about that she said” it’s not applicable “.
From my experience, I believe they sell copies from the original, Also the measures chart on their website had nothing to do with the actual dress that came...The whole experience with this website is full of misleading information and I regret that my luck led me to this website....
I highly advise everyone to be careful and don’t trust them..

29 de setembro de 2021
Avaliação não solicitada
logotipo da Mydressline by Iness Couture

Resposta da Mydressline by Iness Couture

This post is not based on a legitimate customer experience. It was submitted with the intention of discrediting our business and does not accurately represent how we operate. Mydressline carries only genuine, designer-authenticated gowns and follows clearly stated sizing, exchange, and shipping policies that customers agree to at checkout. We encourage shoppers to review verified purchases and real customer feedback, which reflect the true quality of our products and service.

Avaliado com 5 de um total de 5 estrelas

Communication with this seller was EXCELLENT!

Communication with this seller was fantastic from the time I placed the order, followup with tracking, and final delivery. It has been a long time since I have received such exceptional customer service. I will definitely be a repeat customer and highly recommend Mydressline to all my friends and family. *****+

2 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Care

Outstanding customer care. I recently ordered a dress, and unfortunately there were some issues. My Dress Line resolved the situation to 100% satisfaction. A company shows their true stars when something goes wrong. And that's why I feel comfortable giving them a 5-star review.

16 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An awesome online shopping experience

Honestly, I’m so so impressed. Online shopping has always made me a bit hesitant, but with stores closed this year, I found mydressline.com and ordered a dress. I had a great customer service experience, and the dress came quickly, and was exactly what I ordered. I highly recommend checking them out..they have a large variety of dresses to choose from, in all price ranges. Check them out!!

5 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality product

I am amazed with the variety and quality of the product the offer. I have ordered several times and every time i'm even more satisfied. If i need a dress they are my go to retailer. The customer service and the shipping times are on point. Highly recommend for everyone to become their loyal customer like myself.

23 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After looking for a dress for over two…

After looking for a dress for over two months, I was finally able to find a beautiful and stunning dress at Mydressline.com! Great service, great dresses and FAST delivery!! I am very impressed with this company, not only do they have elegant and unique dresses, they also have great customer service ! Thank you I look forward to purchasing all my upcoming gowns from you ! Mydressline.com is the way to go! Highly recommended!

14 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great first experience!

I have a big event coming up where I will be the center of attention. Naturally, I want the most stunning dress I can afford :) What I really liked about Mydressline.com is their communication style. They answered my questions and guided me with size selection since different brands fit differently. My beautiful dress arrived today and it looks even better than on the photos. I loved my first experience with this store and I will recommend it to all friends and family. Thank you!

13 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The most stunning gowns

I've purchased numerous dresses from this store. They have the most beautiful and distinctive dresses for all occasions. It's a one of a kind online store that replies to my emails and answers all my questions regarding a specific item promptly. I'm always impressed by the quality and the wide variety of gowns they have that fit all body type. Delivery is fast and my packages always arrive on time.
If you want to be satisfied with your purchases, i highly recommend this store!

13 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Best Gowns

I am always amazed by the great taste and quality of the gowns at this store. Everything is very unique and elegant. I cannot remember an event, for which I wouldn’t be able to find a dress here. The staff is always super helpful and honest about the choice of the gown. I love shopping here and have referred many of my friends, who were also very happy with both the dress and professional assistance shown to them. If you have an event, this store is the right place to shop!!! Highly recommended!!

12 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Heaven of Gowns

For over 15 years all my dresses i buy from them. They have the most amazing gowns that you can imagine. Love the owner, very helpful especially with picky customers as myself, finding the dresses of my dreams. I moved to New York couple of years ago and couldn’t come to Los Angeles to buy my gowns. Online is very convenient, the shipping is very fast. Even if i cant find what dress i want , one call to the owner and she makes impossible to possible. My Dress Line when all your dreams come true , its a Heaven. Don’t hesitate to order your gowns for your next occasion.

12 de novembro de 2020
Avaliação não solicitada

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