Excellent contact, support and an incredible artwork. The Birthday present for my daughter was one of the best so far.
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Veja o que dizem as avaliações
Love my new sweater with my horses head silhouette on it. I was worried about the quality but was very pleasantly surprised.
I absolutely LOVE My Equi Art, they make such beautiful and quality products. Their horse portraits are stunning. I am happy to say I have many pieces from My Equi Art’s collections, and they my very... Ver mais
Bestilte en phonecase 14 april, og fik mail 18 april at nu var den på vej. Forsendelsen er dog aldrig modtaget af shipper, og ved henvendelse til den angivne mailadresse modtager jeg ingen svar! T... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
My Equi Art creates fine art posters of horses. Every piece is handmade and unique, made out of your horse’s facial markings and head shape, by our artist Amalia Thoors.
Informações de contato
4,5
Excelente
502 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 24 horas
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5* Plus
Excellent contact, support and an incredible artwork.
The Birthday present for my daughter was one of the best so far.
16 de setembro de 2026
Delayed delivery even though I had…
Delayed delivery even though I had ordered with expedite delivery service. And no information regarding the delivery until after I had highlighted the issue.
8 de setembro de 2026
Love my new sweater with my horses head…
Love my new sweater with my horses head silhouette on it. I was worried about the quality but was very pleasantly surprised.
7 de setembro de 2026
Lieferzeit/Extra-Kosten
Die Lieferzeit war über 14 Tage.
Außerdem sind noch bei der Lieferung von DHL noch Zoll und Auslagepauschale von 29,25€ dazu gekommen.
19 de setembro de 2026
Avaliação não solicitada
Resposta da My Equi Art
Hi,
I’m very sorry to hear about your experience with this order. I also just want to clarify for anyone reading that your two reviews relate to the same order (Daniel Huppert).
Your order was shipped on September 4, with an estimated delivery between September 10–15. My stated delivery time for Europe is 10–18 business days, but looking at the tracking, it unfortunately seems that your parcel has experienced a delay in transit. I completely understand how frustrating it is to be waiting for an order, and I’m going to look into the shipment personally now to see what I can find out.
Regarding the additional €29.25 charge, I completely understand that an unexpected fee is frustrating as well. This particular product was produced and shipped by my production partner in the US. As stated on my website, while most EU orders are produced within the EU, some products may be produced outside the EU and can therefore be subject to local customs, import VAT or carrier handling fees. That said, I’m also happy to look into the specific charge you received to better understand what happened here.
I’ll do my best to get some clarity on both the shipment and the additional charge as quickly as possible.
Warmly,
Amalia
My Equi Art
Die Bestellung ist nach 14 Tagen immer…
Die Bestellung ist nach 14 Tagen immer noch nicht da!
4 de setembro de 2026
Resposta da My Equi Art
Hi,
I’m very sorry to hear about your experience with this order. I also just want to clarify for anyone reading that your two reviews relate to the same order (Daniel Huppert).
Your order was shipped on September 4, with an estimated delivery between September 10–15. My stated delivery time for Europe is 10–18 business days, but looking at the tracking, it unfortunately seems that your parcel has experienced a delay in transit. I completely understand how frustrating it is to be waiting for an order, and I’m going to look into the shipment personally now to see what I can find out.
Regarding the additional €29.25 charge, I completely understand that an unexpected fee is frustrating as well. This particular product was produced and shipped by my production partner in the US. As stated on my website, while most EU orders are produced within the EU, some products may be produced outside the EU and can therefore be subject to local customs, import VAT or carrier handling fees. That said, I’m also happy to look into the specific charge you received to better understand what happened here.
I’ll do my best to get some clarity on both the shipment and the additional charge as quickly as possible.
Warmly,
Amalia
My Equi Art
Längre leverans än det som utlovades.
18 de agosto de 2026
The sweater is beautiful
The sweater is beautiful. My mare was really captured through exact markings. It's definitely my favorite wardrobe item!
6 de agosto de 2026
Great quality
Great quality . The silhouette of my horse’s face is PERFECT !!!!!!
4 de agosto de 2026
Beautiful portrait
The portrait of our horse turned out beautifully! Everything went perfectly, from the order to the very fast shipping! Thank you very much!
27 de julho de 2026
Zeer goede service
Zeer goede service. Zeer tevreden van het resultaat, zeker een aanrader als mooi geschenk of voor jezelf
17 de julho de 2026
Phone case and sweater
I love the phone cases and the sweaters. What more could a horse girl want?
9 de julho de 2026
it would be great to have a V-neck…
it would be great to have a V-neck option for the pullovers, as it gives them a more feminine look. Quality is nice
29 de junho de 2026
Very beautiful piece👍🏻
2 de junho de 2026
Super nice !!!
18 de abril de 2026
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