Lovely quality fabrics. Good pricing. Would have given 5 stars but for the fact that delivery was very slow from placing order. But if you aren’t working to a time critical schedule, then you c... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I ordered outdoor waterproof fabric for recovering a customers garden furniture. The fabric has faded shockingly and unevenly in very little time. I've tried to contact myfavrics, but they appear t... Ver mais
After reading some of the reviews here, I was hesitant to order, but they were the only supplier of a type of German Christmas crafting paper I really wanted. So I thought I'd try it and after my ord... Ver mais
A empresa respondeu
Order placed on 30/10/25 received on the 7/11/25, exactly in the delivery window given at time of order. Fabrics are fabulous quality and better in real life than on the screen.This was my first ord... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Would you like to sew your own clothes? Or give something homemade as a gift? At myfabrics.co.uk, you’ll find everything you need for sewing! Among our wide range of over 7000 fabrics and 5000 haberdashery items, you’re sure to find just what you’re after, all easy to order online. Prior to that, you can arrange to have some swatches posted to you. We have been supporting our customers in their creative projects for over 20 years. It gives us great pleasure to enable them to use our products for a creative activity that brings relaxation, fun and DIY success to their homes.
Informações de contato
Alemanha
- myfabrics.co.uk
3,7
Bom
982 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality products
21 de novembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Very fast delivery
Very fast delivery. The zip was a very good price. Good seller
14 de novembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Happy customer
Received what I expected in perfect condition and good time.
14 de novembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Fabric is excellent quality
Fabric is excellent quality, customer service and communication is great.
18 de novembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
orders sent from Germany not UK - import problems
Although the website has a UK address, the company is based in Germany, if I has realised my order (in excess of £100) would be sent from Germany I might not have placed the order. My package arrived in the UK eight days ago, which was also the date I was advised it would be delivered by Myfabrics. After making contact by email with the company I have received one reply stating "I have sent an urgent notification to our regulatory manager." Five days later still no information. I won't be placing any further orders and wouldn't recommend anyone to do so.
9 de novembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear customer,
We’re sorry to hear you had a bad experience with our company. MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website. We apologise for any inconvenience caused by this misunderstanding. If this issue is still active, please contact support@myfabrics.co.uk
Excellent fabric company very good…
Excellent fabric company very good choice good quality
5 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
BUYER BEWARE - CUSTOMER SERVICE DISGUSTING
I ordered several metres of pencil pleat tape, plus fabric, to make curtains. The parcel came from Germany and although the fabric is fine, the pencil pleat tape has no cords to gather the fabric. I queried this with them, assuming I'd been sent the wrong tape. They insist this is the correct tape but have not sent me instructions I requested to show me exactly how I should use this tape. I'm very experienced in making curtains but cannot find a way to use this tape without cords to gather the curtains. They have ignored several requests for usage instructions and insist I have the correct product. Absolutely disgusting customer service, I will never use this company again. I'm contacting my credit card company for a refund.
EDIT: how interesting that following this review, the company wanted them to contact me. I didn't bother as they clearly didn't want to help until I reviewed them negatively. I'll be pursuing a refund via my credit card company.
1 de novembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thanks for the review.
We will issue a refund to your credit card account as a goodwill gesture despite the fact that you received exactly what you ordered. The amount (12.40 GBP) will arrive within 10 business days.
Have a nice day!
Everything was sent out quickly
Everything was sent out quickly and was exactly the right material.
25 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
My order arrived quickly and I was…
My order arrived quickly and I was happy with how it was packaged securely.
19 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Always great quality
Always great quality, good value and speedy delivery. Clear photos on the website too, showing the size of any pattern and even a finished garment to give a great illustration the fabric and it’s use.
21 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Excellent choice of fabrics
Excellent choice of fabrics, no hidden costs, good delivery service - no problems experienced and have dealt a number of times with this company
3 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Great quality fabrics and huge choice…
Great quality fabrics and huge choice of designs.
I have never been disappointed with anything I have ordered and delivery is usually only about a week to 10 days.
14 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
I’ve been a loyal customer for years
I’ve been a loyal customer for almost a decade and I think this is the best option for buying in Europe. Fabrics sell out fast but the selection is big. The reason why I give only 3 stars is because they have the worst customer service I’ve ever experienced. They take some time to reply and when they do, they are generic replies that don’t answer questions or fix any problems. A back and forth of emails lasting a whole week is necessary to get a simple question asked.
20 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
help sought was slow but product good.
There was some discussion prior to my purchase, albeit not very quick response, luckily I did not need at the time, but another time the tardiness would have been frustrating. Was still not sure of answer but ordered anyway. goods received were of a good quality.
28 de setembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
I am a returning customer because the…
I am a returning customer because the fabric choice and quality are just what I look for, deliveries are quick too.
Very competitive prices on a beautiful selection of all types of fabrics.
14 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Beautiful high quality fabric
Beautiful high quality fabric. Cut perfectly with no straggly ends or uneven cutting. Arrived in super quick time. I have been thoroughly impressed with this Company and would recommend without hesitation
30 de setembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
Good communication and quick delivery
4 de outubro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Lesley,
We are very happy to hear that. This is a great motivation for us. Greetings from your Myfabrics Team.
very misleading marketing offers
I assumed when you send out emails promoting free postage for today only, that it meant what it said. However I was confused when I clicked through to the website that in one corner there was an asterisk saying 'free postage when you spend £75' and then further down the same page it said 'free postage when you spend £65'. At the checkout i was charged full postage - by that time, I wanted the fabric so I didn't cancel the order, but I will not be ordering from your company again.
12 de setembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read that you are not satisfied with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
Great service with great prices
1 de setembro de 2023
Avaliação não solicitada
Resposta da Myfabrics
Dear Customer,
Thank you very much indeed for taking the time to submit such a fantastic review!
Your satisfaction with both our products and service will always remain our top priority.
We very much look forward to hearing from you quite soon!
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