Myfurnitureinsurance Avaliações 

I'm very pleased that I got my bed working again. Alex the bloke who came today was here early because he text me to say that he would be earlier than the time given. Then he rang me to say that he would be about 20 minutes and he was.

The guy who came around was lovely (sorry can’t remember his name) he was efficient very friendly and solved and fixed the problem!

The guy came out and did a fantastic job all scratches and marks all painted and tables look new

Excellent. Technician was prompt, polite and efficient. Job was done perfectly. Very happy

Technician phoned about 15 minutes before arriving. After a thorough appraisal of the situation he was able to formulate a resolution. When completed he showed both myself and wife how to deal with the problem should it recur.
Thank you for sending such a courteous and professional technician.

I am satisfied with the service. The young man came at a reasonable hour. Kind and polite and even took his shoes off at the door.
He was able to fix the problem with lil issue clean up after himself.
All good

The man arrived when he said he would and made an assesment about the problem within minutes he then said that he could sort it out no problem and did so within one hour. A lovely polite friendly guy and a very professional service

Technician was very professional, and explained exactly the issue I had. 5 star service. The only issue I had was having to go online to make the booking as I’m not a tech savvy

Turned up late and didn't manage to repair my new brand new damaged bed. Excuse: didn't have enough time
Pointless
Guy really stank of cigarettes too

No messages to say there in there way otherwise good hence 5 stars

Jason, the technician, was respectful to myself and of my property.
The repair was carried out and the area left clean and tidy with everything replaced where it should be.

The technician was superb, he went above and beyond to do a superb job. Clean tidy and his attention to detail deserves praise.

Thank you

Efficient, good communication about time of visit and repair completed on site.

Great service received on booking and the service received on the day

Fast and effective ,really informative about what time he was arriving

Excellent communication throughout. Professional , knowledgeable engineer.

Whilst the repair itself and the technician completing it were high quality and restored my furniture to good condition. The booking staff were evasive, unhelpful and failed three times to actually carry out what they said they would do . Advisor 1 after 15 minutes of highlighting her opinion that they are only a third party failed to book the appointment in their system or even record that a call had been made to me.
The second advisor called the following day and I had to repeat my concenrs as nothinh had been recorded managed to book the appointmnet but failed to record my complaint and inaccurately reported to my insurance provider that I wanted replacement only and had declined an appointment! the third and final advisor called to apologise for the failure to act on the complaint and promised that a team leader would be in touch in the next week with a result of their enquiries. Well we are almost 2 weeks later and still no update of any type. It seems that for Emmeira group they consider honesty and fulfilling promises to customers as an inconvenience and entirely optional. My advise take anything this company promise with a lorry load of salt then you may not be disappointed

Great service, from booking the appointment, was kept up to date in texts and emails regarding the appointment.

Technician was professional & friendly. Table legs tightened, very happy with the service.

Brilliant service very punctual helpful and understanding

The technician called half an hour arrival, arrived on time, removed his shoes and got straight to the job and finished in good time!