Unity Insurance Services Avaliações 

630
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chelsea at Unity did a great job in navigating us through a hike in insurance due to correcting property valuation. Unity understand the wider needs of Scout groups and Chelsea was able to reduce the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. também em
  3. Corretor de seguros

Escrito pela empresa

Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

630 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(630)

127 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very efficient service

Very efficient service. Good advance notice of renewal. Full information and very prompt replies. Flexibility in terms of information gathering and cover note offered to guarantee continuance of cover.

15 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind review. We are pleased to hear you found our service efficient and our communication clear and responsive. We look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Insurance renewal

The member of staff, Lucy, contacted me well in advance of the policy renewal and went through the various documents answering any questions I had, and was very helpful.

22 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your feedback. We are pleased to hear Lucy was able to support you with your renewal and answer your questions. We will be sure to pass on your kind comments.

Avaliado com 5 de um total de 5 estrelas

Very good service

Staff here are great - listen to what you say and provide great feedback and information. Always feels like they make time for you and take time to get things right.

20 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

We are so pleased to hear you have found our team helpful and supportive. We really appreciate your kind words and look forward to helping again in the future.

Avaliado com 5 de um total de 5 estrelas

Ben was very helpful

Ben was very helpful. Renewal very straight forward.

18 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for this feedback. We will pass your kind comments on to Ben and the rest of the team

Avaliado com 5 de um total de 5 estrelas

Everything was easy from start to finish…

Everything was easy from start to finish and extremely helpful along the way with queries and amendments.

15 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for this lovely feedback Kevin. Happy to hear that your experience was easy from start to finish.

Avaliado com 5 de um total de 5 estrelas

This company is brilliant

This company is brilliant. They even came back to me after I had paid for my insurance and told me they found it cheaper and are going to refund the difference. All the staff are super helpful and friendly.

22 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

We appreciate this lovely feedback Sam. Glad you found our team helpful and friendly.

Avaliado com 5 de um total de 5 estrelas

Great responsive service

Great responsive service. They sort out our minibus and hall insurance.

7 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for this kind feedback Louise. Happy to hear you found our service great and responsive.

Avaliado com 5 de um total de 5 estrelas

Very Professional

Very Professional, efficient and helpful. Sorted out urgent minibus insurance without a problem. Thanks

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for taking the time to share your feedback Michael. Glad you found our service professional, efficient and helpful.

Avaliado com 5 de um total de 5 estrelas

5 Star Service!

Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price.
He had all the paperwork completed the day before we needed it and always got back to me when he'd said he would . His title is apprentice, but he was very experienced and was able to answer all my questions.
Excellent service!

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your fantastic feedback Jodie! We are delighted to hear that Sean provided such patient, knowledgeable, and responsive service. We will pass on your kind comments to Sean and the rest of the team.

Avaliado com 4 de um total de 5 estrelas

New Policy including trailer and kit loans

The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be covered within the policy. The group are now covered for items lent to other groups on an ad hoc basis. This has helped the Trustee Board ensure that the appropriate policy is in place at a fair price.
Unity's comms were prompt and clear. Thanks

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for this kind feedback Riley. Glad you found our team helpful and our communication prompt and clear.

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish. I was kept informed all through the process and all of my questions were answered promptly. Will definitely use them again

24 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for this kind feedback Bev. We look forward to assisting you and your group in the future!

Avaliado com 5 de um total de 5 estrelas

The team are very efficient

The team are very efficient, helpful and explain all your options. Insurance was easy to set up and renew each year.

1 de setembro de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind feedback, Mark. Pleased to hear that setting up and renewing your insurance was quick and straightforward.

Avaliado com 5 de um total de 5 estrelas

Unity Staff are always helpful and…

Unity Staff are always helpful and professional in their approach.
Their understanding of Scouting means they’re clued up on any issues and are ready with accurate advice if we have any questions.

3 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind feedback Rita. We are pleased to hear our team's knowledge of Scouting and professional support have been helpful.

Avaliado com 5 de um total de 5 estrelas

Scout hut drain damage claim

The whole experience was excellent and our claim was dealt with professionally and efficiently within a very acceptable time scale.
Kaitlin Emery as our claims handler and kept us informed every step of the way.

25 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for taking the time to share your feedback, Claire. We are pleased to hear that your claims experience was a positive one. We will make sure your kind words are shared with Kaitlin and the wider team.

Avaliado com 5 de um total de 5 estrelas

The staff were professionally…

The staff were professionally supportive. Best quote appropriate to our business/Charity.

21 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your lovely feedback. We are delighted to hear that you found our team supportive and our quotation competitive.

Avaliado com 5 de um total de 5 estrelas

We've used Unity insurance for our Scout store insurance.

We've used Unity insurance for our store for the last 2 years. Everyone has been helpful, I think the price is reasonable and the renewal went through smoothly.

30 de julho de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you so much for your very kind review. We are so pleased that you find Unity have been of assistance to you over the past two years, and we look forward to continuing that relationship

Avaliado com 5 de um total de 5 estrelas

I had a query about our Scout Groups…

I had a query about our Scout Groups existing cover in relation to public liability. I rang the help line and picked `other queries' as an option and was answered almost immediately. I spoke to Maddie who was professional, knowledgeable, friendly and very helpful. It is very rare that you have such a good experience on a helpline. I would recommend Unity for their product and their aftercare.

11 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your very kind feedback, Alison. It is greatly appreciated and we will share this with Maddie and the team

Avaliado com 5 de um total de 5 estrelas

Incredible customer service

Incredible customer service, very responsive.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind feedback. We appreciate you taking the time to share your experience.

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