Myhermes Avaliações 

Hermes did not scan my parcel deliberately on picking up in order to steal/lose it somewhere along the way, £200 parcel has now disappeared and now am being ignored by customer services when trying to get a refund. Hermes are not using their own employees to pick up parcels, they are being picked up by packlink, who are just throwing them in a van without scanning them, basically your parcel ever having a chance of getting there is a lottery.
Small claims court is the only way of receiving justice.
Please stay away from this amateur parcel company.

Diesen Unternehmen wie myhermes.at ist es vermutlich eh egal, wie viele Sterne die haben ... dennoch ist es mir ein Anliegen, hier mal öffentlich meine Meinung auszudrücken!

Ich versende von Österreich nach Österreich und bereits nach wenigen Tagen wird das Paket in eine Paketbox einer Wohnanlage zugestellt.

Allerdings wird der Abholschein dem Empfänger nicht übermittelt !!

Seit WOCHEN ist dies nun in Bearbeitung, bis dato gibt es weder den Abholschein noch eine andere Lösung.

Das sowas mal passieren kann, eh klar, aber die Lösungskompetenzen, die Prozesse die zu einer Lösung führen sollen und vor allem die Kommunikation ist eine KATASTROPHE !!!!

***********AVOID HERMES at any cost******************
Hermes is the worse company I have ever come a cross,I have had dealing with them on many occasions and this company keeps getting worse. They have delayed my parcel by 7 days and keep lying about not being able to deliver, their phone number is useless as no one answers,I have made online complaint and enquiry but no on bothers to do anything about.
THIS COMPANY SHOULD BE SHUT DOWN AND both their Director and CEO should be SACKED for their incapabilities and ignorance towards public.

I have never had good experience with these people they drop parcels wether your in or out. I will never understand why other companies use them they are loosing custom.

I don't live in a foyer. I live in a flat. Evidently you don't know what it is so I would give a description but you're evidently too incompetent to understand just like you're too incompetent to understand basic instructions like where to leave a parcel. If you cherish your job, do it CORRECTLY SO HARDWORKING PEOPLE DONT HAVE TO HUNT FOR THEIR PARCELS AND BRING IT TO THEIR FLAT AND DO YOUR JOB FOR YOU!

Hey put it in it out there toward everybody to stay away from Hermes even though they've changed their name so they are still up to their scams and stealing stuff off customers I've had an email of eBay today to say that my pass or from Hermes was delivered to a neighbour there is no card gone through my door I've tried contacting Hermes and got nowhere I've been around 15 of my neighbours and nobody has received the parcel this is not the first time in the last couple of weeks at home is still one of my parcels the first one was extremely expensive this one was still expensive but not as expenses it as the first one Hermes are bad bad news they don't even have the decency to phone you when you've asked them to I have even said contact me but they are refusing scumbags all the way stay away from Hermes

I see a lot of bad reviews. My experience was positive. The delivery driver was a very nice guy and my parcel came at the time designated. Very happy. 👍

They damaged and then lost my package, just when it arrived in the city where it was supposed to be delivered. Worst experience ever.

Keep receiving emails to say parcels delayed, then turned up and delivered 1 out of 4 but didn’t pick up as scheduled, they used to be good but are just unreliable now

Been sitting in waiting for a delivery all yesterday meant to come today !!! And driver said he couldn't find my address??? What a lie,When I try to contact the company I get a bloody chat bot. 4 message's I've sent this thing and nothing. Why is it always Hermes.. name change and still the worst experience of any company.

TRACKING SHOWED BUSINESS WAS CLOSED WHEN WE WERE OPEN. YOU CANNOT GET THROUGH ON THE PHONE. JUST AN UNHELPFUL ROBOT

My order was delivered to this carrier on April 16th but did not arrive at my address until April 29th. This is very poor service.

They lie about delivieries. They took ONE WHOLE MONTH (!!!!!!!!) to get my parcel from central France to italy. A whole month for something that would have normally taken no more than 7 days. And when the parcel finally came close to me, they decided to return it to sender. Worst shipping service EVER.

'Delivery attempted but no access to our drive' today apparently.... another excuse, another complete lie. This is the 2nd item being returned to the seller in a week as Hermes couldn't be bothered to drive up our lane to deliver our order. What makes things worse is that Hermes make absolutely no effort to contact us and they are impossible to reach if you try to contact them. Every single other courier for small and large goods gets our order to us.Why are people still using this dreadful courier - I certainly wouldn't by choice. From now on I will actively ask who their courier is and if they say Hermes will order from elsewhere.
Update 14:38 - Hermes have now updated their tracking information to say we refused the delivery! Blatant lie! I have made the seller and Amazon aware

I had a poor experience with this company's service. I ordered something on eBay and they claimed to have delivered it, but I never received it. The tracking showed that it was delivered, but my wife and neighbor both confirmed that they did not see any parcel. Overall, I do not recommend this company due to their poor quality of service.

Just arrived back after being away for a month. A package had been pushed through my letterbox addressed to a different person at a different address. Someone had written my address on the package?The person it was addressed to and her address were totally different to mine? Her address is Taylor Close, Kettering and my address is Constable Drive, Kettering. The only thing the same is the number of our houses. Our names are also totally different. I want to know why Myhermes decided to randomly deliver this parcel to me. I have today personally walked to Taylor Close and posted this parcel through the correct letterbox. I was not able to speak to the ownerto explain the delay.

The Delivery person on Saturday 22/04/2023. Just hurled my parcel over the backgarden fence. Totally irresponsible and disrespectful as you supposedly pose as a professional driver. 😡

As we have recorded, we had a really good experience this week whereby the EVRI / Hermes delivery agent responsible for the SY18 area got everything absolutely right ******

One good experience -:: Two bad —:
1) A parcel that we had been waiting for since 07/04/2023 was delivered 19/04/2023. The parcel was delivered yes. But, not to our property “ per se “, it was stashed behind a hedge in an open communal area adjacent to our property. 2) A parcel has been placed in what we term as our safe place -:: perfect you may think -:: the parcel is NOT for us. We do not know the intended recipient, we have tried to locate the intended recipient without luck. My wife now has to take this parcel to the local post office and arrange for it to be delivered correctly

Do not even deserve 1 star worst delivery service ever!
Dodgy company and people working for this company!! opening customers packages and stealing items, yet have the cheek to still deliver the empty items
The workers for this company are extremely unprofessional stealing customers items

Awful.Did not notify me of my delivery, left it in an obscure part of my property which I eventually found through chance after multiple phone calls to the vendor (Asda opticians) some 3 weeks after dispatch. Next time I will arrange to collect from the store.